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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,242 Reviews

6,242 Reviews of Mark Christopher Auto Center - Service Center

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August 28, 2019

Warranty repair Nobu Advised Me of repairs that needed to be done. He promptly called my warranty company and submitted the claim which was approved. The repairs were More

by jgamr4lif
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Domon
Aug 29, 2019 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 28, 2019

Oil change I was able to schedule the same day appointment for my oil changed. When i got here they looked really busy but they took my car in right away and was More

by DRAVIN.FERGUSON.11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Sheridan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey
Aug 29, 2019 -

Mark Christopher Auto Center responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 28, 2019

Fast, professional, and friendly I can't say enough about how much the staff here helped me. Got my repairs done in just a few days, got me a loaned, and handled my warranty paper. More

by christian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RAY Peters, Sam
Aug 29, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 28, 2019

Rough start Thanks to Jeff Rizzi I was taken care of after a hectic start thank you Jeff Rizzi And Julie and customer serviceI really appreciate it ! More

by K7S34ME
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
Aug 29, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 28, 2019

Very satisfied! I wanted to say it's great to still find a business that still believes that the customer is still the high priority n Mr. Peters was very professiona More

by Fix my truck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 28, 2019

Best place ever Nobu was great and always kept me informed on repairs. He greeted me in a nice manner and delivered truck back to me in a clean manner More

by GMJR4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
Aug 29, 2019 -

Mark Christopher Auto Center responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 27, 2019

Happy to return Received great service with our previous chevys and was glad to return and find it continues to be great. Like the convenience of it being within wal More

by TAMMY.LAPP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure because my husband picked up car, Mike Cagey
Aug 29, 2019 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 27, 2019

Recent Service Experience I was at the service line by 850am for my 9am appointment. I was quoted 3 hours for an oil change and check engine diagnosis. At 1130am was when I was More

by llmerm8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike from service
Aug 29, 2019 -

Mark Christopher Auto Center responded

We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact me so we can address and remedy your concerns. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 27, 2019

Great service Sandra is my service advisor she did a great job helping me explaining the process and handling my car. Fast and timly service. Parts was also great R More

by Bigsean07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dyllon and Robert in parts i believe , Cassandra Meier
Aug 29, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 26, 2019

Great service department Ray @ service makes taking my service truck in for service easy and fast. And picking up my truck is just as easy and fast as well. More

by Bali pools
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
Aug 26, 2019 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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