Mark Christopher Auto Center - Service Center

Additional staff on holiday weekend is and weekends It was my fitst time to do oil change since I got my new Buick Encore. It was Saturday and Labor Day weekend. I went there early coz I know it will b It was my fitst time to do oil change since I got my new Buick Encore. It was Saturday and Labor Day weekend. I went there early coz I know it will be busy like before 8 am. Only one person is doing the paper works for the service. I hope next time you will anticipate these days especially on holiday weekend and weekends. Pls assign additional staff so you will have fast service a customers will be more satisfied on your service. Thanks you. More

Best customer service Fast friendly service. Sandra wss so friendly and my driver was amazing...i don't remember her name but she was alsovery friendly and knowledgeable. Fast friendly service. Sandra wss so friendly and my driver was amazing...i don't remember her name but she was alsovery friendly and knowledgeable. More

Service review They are having problems finding the problem. I hope they will do right by me. The vehicle was purchased 2 months ago. The check engine light is on They are having problems finding the problem. I hope they will do right by me. The vehicle was purchased 2 months ago. The check engine light is on. Had to bring the vehicle back because problem was not resolved. They returned car to me with 7% left on oil life without changing the oil or recommending that I change it before giving me the car back. They have now given me a loaner car which makes me happy. I just hope the problem gets resolved. Not expecting this out of a new purchase. More

Servicing my 2018 SLT Sierra The only thing I can say is if you did not have Julie I would go somewhere else that lady is awesome honest and it's straight to the point if you lose The only thing I can say is if you did not have Julie I would go somewhere else that lady is awesome honest and it's straight to the point if you lose her I will go somewhere else More

Major repair Nobu was very helpful for this major repair and constantly updated me as to the status of the repair. The job was completed to my satisfaction. Nobu was very helpful for this major repair and constantly updated me as to the status of the repair. The job was completed to my satisfaction. More

Oil change/ general maintenance Service was great! Even though the advisor I made the apt with was not in that day, another advisor helped me with no problem because it was all in th Service was great! Even though the advisor I made the apt with was not in that day, another advisor helped me with no problem because it was all in the computer. Also not a problem getting a loaner vehicle similar to my own car. I prefer that over a shuttle anyday!! More

Jackie was great! Jackie was so helpful and follow through on getting everything taken care of. Even when I came to pick up my car and they were making me wait so lo Jackie was so helpful and follow through on getting everything taken care of. Even when I came to pick up my car and they were making me wait so long, she came in and said something and got it brought to me sooner. I was having trouble with my runningboards sticking and they were able to get them to stick while it was there and they tried over and over but they did adjust them and do a few things to help and hopefully they will work now as it only happened once a day or every other day. Thank you to Jackie and everyone else who helped More

Service Everyone is always friendly and knowledgeable, up to this point I have never had a bad experience. Would highly recommend Mark Christopher Dealership Everyone is always friendly and knowledgeable, up to this point I have never had a bad experience. Would highly recommend Mark Christopher Dealership to anyone. More

Scheduled Service Promptly taken care of with professionalism and courtesy. Advised of additional items that needed service with costs involved. Delivered within a re Promptly taken care of with professionalism and courtesy. Advised of additional items that needed service with costs involved. Delivered within a reasonable time parameter. Thanks! More

Good experience A little bit of an oil mess under the hood and on the grill but other than that I am completely satisfied with the experience. A little bit of an oil mess under the hood and on the grill but other than that I am completely satisfied with the experience. More