Mark Christopher Auto Center - Service Center
Ontario, CA
6,281 Reviews of Mark Christopher Auto Center - Service Center
Great service In mid 2015, I purchased a brand new Buick LaCrosse from Mark Christopher Auto Dealerships (Ontario,Ca). I’ve had my car routine maintenance perfor In mid 2015, I purchased a brand new Buick LaCrosse from Mark Christopher Auto Dealerships (Ontario,Ca). I’ve had my car routine maintenance performed at their Buick/Cadillac service department. The staff is very professional, courteous and attentive to customer’s needs. I’ve witnessed firsthand how customers concerns are addressed and remedy in a timely manner! People are too quick to rush to social media to air their grievances. If people would give a business an opportunity to satisfy their concerns, they’ll have more have afavorable outcome! Thanks Matt, Dave, Nabu and Dario for your professionalisms! Keep-up the good work. More
Great service, follow-through and professionalism I appreciate my service adviser Juan Fletes. He is always friendly, professional and has great communication. I pass another chevy dealer on my way I appreciate my service adviser Juan Fletes. He is always friendly, professional and has great communication. I pass another chevy dealer on my way to Mark Christopher and will continue to do so due to the excellent service I receive from Juan. More
No courtesy call I had an appointment at 2pm on 5/28/19. Upon checking in, I was told by Julie that “Mike” would call me when my vehicle was ready. 4 hours went by a I had an appointment at 2pm on 5/28/19. Upon checking in, I was told by Julie that “Mike” would call me when my vehicle was ready. 4 hours went by and nobody called me. When I called just after 6, I was told that everyone in service was gone for the day. The receptionist stated that she would try and determine that the service had been completed and whether my vehicle was ready to be picked up. More
Great Service I appreciate my service adviser Ray Peters. He is always friendly, professional and has great communication but actually, everyone I have met in the S I appreciate my service adviser Ray Peters. He is always friendly, professional and has great communication but actually, everyone I have met in the Service area has really taken care of our needs. More
Prompt and professional Service adviser was prompt and courteous. Service due on new vehicle was performed as promised and young women in the shuttle drove me to and from wo Service adviser was prompt and courteous. Service due on new vehicle was performed as promised and young women in the shuttle drove me to and from work. She was extremely nice and professional. More
Great service! Overall experience is just wonderful the staff including Samuel makes sure to answer all my questions,I leave with no confusion just great satisfactio Overall experience is just wonderful the staff including Samuel makes sure to answer all my questions,I leave with no confusion just great satisfaction regarding my vehicle More
Great service every time I’ve been taking my Colorado to Jackie in service for many years. She has always been professional and up front and real with me on all my services. F I’ve been taking my Colorado to Jackie in service for many years. She has always been professional and up front and real with me on all my services. From basic oil changes to wonderful warranty work she always goes the extra mile to ensure I am taken care of. I have witnessed her provide the same great customer service to others while I’m in the office. It’s funny when new customers walk in the door there is a room full of service reps but the first words out of there mouth is I’m here for Jackie. That shows to me she makes customers for life and they come back to mark Christopher because of the care and compassion she provides to the public daily. More
Summary I was well taken care of by Ray Peters when I brought my car in for service. Ray contacted me and advised that I needed additional work completed ASAP I was well taken care of by Ray Peters when I brought my car in for service. Ray contacted me and advised that I needed additional work completed ASAP. Thanks Ray More
They did not Express concern as I was crazy and they could t Thanks to service team for loaning me a vehicle used while my truck was in service. Now I will never go to service there again. Thanks to service team for loaning me a vehicle used while my truck was in service. Now I will never go to service there again. More
Great service Customer service was polite and professional, truck running great. Was on a tight schedule, they finished on time for me to attend grandsons graduat Customer service was polite and professional, truck running great. Was on a tight schedule, they finished on time for me to attend grandsons graduation, thanks. More