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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,349 Reviews

6,349 Reviews of Mark Christopher Auto Center - Service Center

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June 26, 2019

Great, great, great,as always customer services is tops. Great, great, great costume service. From the time I got there the Men and Women were professional . The waiting room was nice and comfortable ,the se More

by JOPLIN65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 24, 2019

Service was great. The service department was able to take my truck in the same day. Perform the service quickly, and get me back on the road. Thank you. More

by gavin.singleton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Aceves
Jun 26, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 23, 2019

Poor service I got my truck serviced on 6/13/19 for an oil change and some minor manufacturing issues. I bought two trucks on 11/21/17 and spent over 100,000 dolla More

by vince.johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure what employees
Jun 24, 2019 -

Mark Christopher Auto Center responded

Thank you for alerting us to this issue, Vince. Our top priority is delivering 100% customer satisfaction and it’s concerning to hear you feel your experience does not reflect that. I would really appreciate the chance to speak with you regarding this matter. Please contact me at your earliest convenience. I look forward to speaking with you and regaining your trust in our business. Regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 22, 2019

Found an issue, solved the problem Brought car in for a few maintenance items and they found my water pump was leaking, they got me a loaner as it would take the day to fix it. It was r More

by adelvik
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Miller
Jun 24, 2019 -

Mark Christopher Auto Center responded

We cannot thank you enough for this glowing review, Adelvik! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 22, 2019

Great service Service was great didn't wait long my advisor Ray peters is always on top of things, it's always good to work with him and he makes my visit comfortab More

by kwfoltz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Peters
Jun 24, 2019 -

Mark Christopher Auto Center responded

Thanks for leaving a review! It is great to hear about your recent service experience. I will certainly pass on your feedback to Ray as he will be happy to hear it! Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 22, 2019

It's always great I love coming to this Chevy dealership for an oil change, the customer service is always wonderful.Juan is always helpful and friendly. I live in San More

by HONEYV89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
Jun 24, 2019 -

Mark Christopher Auto Center responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 22, 2019

My experience with Cadillac I took my car in for some services met with the staff very friendly informative and welcoming and helpful they informed me of what needed to be done a More

by NICKUPS87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobou
Jun 24, 2019 -

Mark Christopher Auto Center responded

Thank you for leaving us your positive review, Nick. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 21, 2019

Nabu is no fool. I never really used a dealership for basic service (i.e. oil change). There are so many places that seem to do an OK job at budget prices. My wi More

by MNMRIDGWAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nabu
Jun 24, 2019 -

Mark Christopher Auto Center responded

Thanks for leaving a review, Michael! Glad to hear that you are impressed with the service we offer here at Mark Christopher Auto Center. If there is anything more we can do for you please come back and see us any time! Take care! Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 20, 2019

Regular Maintenance As always, I am very happy with the customer service received at Mark Christopher. I typically wait in the very comfortable waiting room and was thril More

by korinep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Miller
Jun 24, 2019 -

Mark Christopher Auto Center responded

We love hearing from our happy customers so thank you for taking the time to write this glowing feedback. I will be sure to pass along your praises to David and the team. Until next time, have a great day! Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 20, 2019

Always take care of service needed. Great work even though wash bay seems to be always down for repairs. A car wash would do the trick after a great repair. Keep up the good honest work. More

by HYDRABOOM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ray,Julie in service
Jun 24, 2019 -

Mark Christopher Auto Center responded

Thank you for leaving us your positive review! Until next time, drive safely! Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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