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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,255 Reviews

6,255 Reviews of Mark Christopher Auto Center - Service Center

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November 28, 2023

All good very helpful great service keep me informed and updated and ready when promised More

by JKLOSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie
Nov 29, 2023 -

Mark Christopher Auto Center responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 27, 2023

Greg Hess and Armando were amazing. This was my first time buying a car on my own and they made me feel very comfortable and guided me the entire way. Any questions I had, they were a More

by breannaalvarado
Recommend Dealer
Yes
Employees Worked With
Greg Hess and Armando
Nov 29, 2023 -

Mark Christopher Auto Center responded

Breanna, thank you for taking the time to share your feedback regarding your experience at Mark Christopher Auto Center, and congratulations on your new vehicle! Buying a new car is a huge step and I am honored that we got to be a part of it. Please feel free to reach out if you need anything! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 25, 2023

The service was great, but the final presentation, not so good. I drive a Porsche, a Mercedes, and a Lincoln in addition to my GMC. When I take my Porsche, Mercedes, or Lincoln in for service, they always of More

by CLAWSON1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2023 -

Mark Christopher Auto Center responded

Thank you for visiting Mark Christopher Auto Center’s service department. I am glad that we could provide an overall positive experience and appreciate your feedback. I appreciate any and all feedback as it allows us to improve our service to ensure future satisfaction. Please let me know if there is anything else I can do for you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 23, 2023

They had really good service everything has gone good. Very good service here and very good hard working people More

by NEGRITAHERMOSA1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2023 -

Mark Christopher Auto Center responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Mark Christopher Auto Center, we value our customers and we look forward to seeing you down the road. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 23, 2023

Came in with 4 tires left with 3. Claim I had a nail prior to getting there however tire never went flat until in their possession. Car was not washed upon pick up and parts that need More

by dredsh007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nobu
Nov 27, 2023 -

Mark Christopher Auto Center responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. I look forward to hearing from you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Nov 27, 2023 -

Mark Christopher Auto Center responded

I appreciate you reaching out to us. Please know your review is taken very seriously by myself and the team here at Mark Christopher Auto Center. I invite you to contact me at your earliest convenience so I can learn more and help resolve this situation together. I hope to hear from you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 20, 2023

Quick service thank you for Being quick about it. Will be returning for my next service. More

by Lgrajeda683
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 19, 2023

Service is now first come, furst served. No appointments. My car was in for 5 days before they could do the appraisal. More

by SCSBC01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan flatis
Nov 21, 2023 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 18, 2023

By far the Worst experience ever no customer service and no tv for waiting customers More

by PEARLDIAZ2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Mark Christopher Auto Center responded

I’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what I strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. I look forward to hearing from you. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 18, 2023

Service writer was very helpful and assisted with providing good customer service and a loaner while my repairs were made More

by franciscotorres1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 18, 2023

I had a great service coming from Dario, he explain everything and made it very easy in many ways. Thank you for the experience 😁 More

by juztlupe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dario
Nov 21, 2023 -

Mark Christopher Auto Center responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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