Mark Christopher Auto Center - Service Center
Ontario, CA
6,255 Reviews of Mark Christopher Auto Center - Service Center
Greg Hess and Armando were amazing. This was my first time buying a car on my own and they made me feel very comfortable and guided me the entire way. Any questions I had, they were a This was my first time buying a car on my own and they made me feel very comfortable and guided me the entire way. Any questions I had, they were able to answer for me. Even after I brought my beautiful car home, they both checked up on me. I highly recommend!! More
The service was great, but the final presentation, not so good. I drive a Porsche, a Mercedes, and a Lincoln in addition to my GMC. When I take my Porsche, Mercedes, or Lincoln in for service, they always of good. I drive a Porsche, a Mercedes, and a Lincoln in addition to my GMC. When I take my Porsche, Mercedes, or Lincoln in for service, they always offer a complimentary car wash. If they've gotten any fluids or smudges on my vehicles, I wouldn't know because my vehicles come out sparkling after service. I took my brand new GMC in for service and it came back serviced, but dirty from smudges all around the front hood area. I am very picky about my vehicles always looking nice. And when I took it in, it was sparkling. It should have been returned in the same manner. Mark Christopher should offer a complimentary car wash. That would make the experience perfect, in my opinion. The staff was perfect, and the truck was done in a timely fashion. It just needed a good washing afterward. More
They had really good service everything has gone good. Very good service here and very good hard working people Very good service here and very good hard working people More
Came in with 4 tires left with 3. Claim I had a nail prior to getting there however tire never went flat until in their possession. Car was not washed upon pick up and parts that need Claim I had a nail prior to getting there however tire never went flat until in their possession. Car was not washed upon pick up and parts that needed to be replaced are on order but no ETA on when they would be in or that I even needed to come back. The price of the tire was way higher than another dealership (Cadillac) and all the offered was to waive the installation fee of $20. More
Quick service thank you for Being quick about it. Will be returning for my next service. Will be returning for my next service. More
Service is now first come, furst served. No appointments. My car was in for 5 days before they could do the appraisal. No appointments. My car was in for 5 days before they could do the appraisal. More
By far the Worst experience ever no customer service and no tv for waiting customers no tv for waiting customers More
Service writer was very helpful and assisted with providing good customer service and a loaner while my repairs were made providing good customer service and a loaner while my repairs were made More
I had a great service coming from Dario, he explain everything and made it very easy in many ways. Thank you for the experience 😁 everything and made it very easy in many ways. Thank you for the experience 😁 More