Mark Christopher Auto Center - Service Center
Ontario, CA
6,254 Reviews of Mark Christopher Auto Center - Service Center
Good customer service and great communication Courteous and friendly very attentive to detail overall great experience... and friendly very attentive to detail overall great experience... More
Easy to make an appointment and service agent was nice. They could make an improvement on the wait time. They could make an improvement on the wait time. More
Omar was very responsive from the initial call from out-of-state until the truck was delivered to us. He was very appreciative of our patience in waiting for the wheels and tires to arrive at the deale out-of-state until the truck was delivered to us. He was very appreciative of our patience in waiting for the wheels and tires to arrive at the dealership, and kept us updated throughout the wait. Cesar made the financing quick and easy. Very friendly to work with. More
Service was excellent! Fast and friendly. Very informative and helpful. Service rep kept me informed about my vehicle’ Fast and friendly. Very informative and helpful. Service rep kept me informed about my vehicle’ More
This visit was horrible. First they sent us to Hertz rental car and my wife was given a car with trash underneath the drivers seat, dog hair and had a small balloon in the p First they sent us to Hertz rental car and my wife was given a car with trash underneath the drivers seat, dog hair and had a small balloon in the passenger seat which appeared to be consistent with how drugs are packaged. I returned the car the same way my wife received it. The dealership lacked communication. I left several messages for Jackie and did not receive any follow up information from her until the following week. Her boss was somewhat responsive. I just asked for a call back and follow up for my vehicle. A lot got more done when I visited in person. I don’t feel it should be that way. It doesn’t sit well when the service person (Jackie) says they don’t know when they will get the car fixed and back to us. Iam making a payment on a practically a new car to sit in the shop. I don’t see them changing. This is the second time I have taken my car their for warranty issue. Same story. More
Everything was good. Would liked to of had the car power washed though after spending over $1000. Would liked to of had the car power washed though after spending over $1000. More