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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,254 Reviews

6,254 Reviews of Mark Christopher Auto Center - Service Center

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October 28, 2023

Julie kept me updated on how things were going. And truck temporarily repaired as promised More

by CURTISCOKER53
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie
Oct 31, 2023 -

Mark Christopher Auto Center responded

Thank you for reaching out to us and letting me know about your recent visit. I appreciate everything Julie does for Mark Christopher Auto Center and our customers. Hope to see you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 27, 2023

Hands Down the best Service Center for me and my Family, Love the Service Dario gives us More

by FLEETSERVICEME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dario Gomez
Oct 27, 2023 -

Mark Christopher Auto Center responded

I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that Dario provided you with the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 26, 2023

Good customer service and great communication Courteous and friendly very attentive to detail overall great experience... More

by trinityzion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Peters
Oct 27, 2023 -

Mark Christopher Auto Center responded

Trinity, thank you very much for taking the time to leave us a great review! I am pleased to hear about your great experience at Mark Christopher Auto Center! If there is anything else we can do for you, please feel free to give us a call. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 26, 2023

Always excellent. Nobu and staff are always supportive and polite. Will continue to have my Encore serviced at Mark Christopher More

by tenat1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nubo
Oct 27, 2023 -

Mark Christopher Auto Center responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 25, 2023

Easy to make an appointment and service agent was nice. They could make an improvement on the wait time. More

by soniastreetz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Mark Christopher Auto Center responded

Thanks for your great review, Sonia. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and I'm glad that this was the case for you! I will pass along your feedback to my team and please let me know if there's anything else we can do for you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 23, 2023

Great and fast service. Very friendly and knowledgeable staff. Kept us updated about our vehicle all throughout. More

by americanabllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo Injian, Elias Gonzalez
Oct 25, 2023 -

Mark Christopher Auto Center responded

Thank you very much for taking the time to leave us a great review! I am pleased to hear about your great experience at Mark Christopher Auto Center! If there is anything else we can do for you, please feel free to give me a call. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 23, 2023

Omar was very responsive from the initial call from out-of-state until the truck was delivered to us. He was very appreciative of our patience in waiting for the wheels and tires to arrive at the deale More

by DDW
Recommend Dealer
Yes
Employees Worked With
Omar Gonzalez, Cesar Valenzuela
Oct 25, 2023 -

Mark Christopher Auto Center responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Mark Christopher Auto Center team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 22, 2023

Service was excellent! Fast and friendly. Very informative and helpful. Service rep kept me informed about my vehicle’ More

by MICHTOMHERN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Mark Christopher Auto Center responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 22, 2023

This visit was horrible. First they sent us to Hertz rental car and my wife was given a car with trash underneath the drivers seat, dog hair and had a small balloon in the p More

by ARCOS
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie, Dino
Oct 26, 2023 -

Mark Christopher Auto Center responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. I look forward to hearing from you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 21, 2023

Everything was good. Would liked to of had the car power washed though after spending over $1000. More

by SBEAMEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call me if you’d like to discuss anything in greater detail. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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