Mark Christopher Auto Center - Service Center
Ontario, CA
6,229 Reviews of Mark Christopher Auto Center - Service Center
Quick service with my appointment. I was in and out of there in about 45 minutes. Although with that being said, there’s no guidance when you pull up if you stay in car or get out. I w I was in and out of there in about 45 minutes. Although with that being said, there’s no guidance when you pull up if you stay in car or get out. I waited for about 5 minutes before I got out then walked inside. I stood there for about a minute until someone even noticed I walked in or they were just ignoring me. The gentlemen said “Someone will be with you in just a second.” Someone finally helped me then said I had to see someone else in order to get checked in. Booking an appointment online it doesn’t give the name of who you are supposed to check in with. Got to her, she checked me in quickly. While waiting both in the “service” and the customer lounge inappropriate language was thrown around like the military. I saw this cause I was in and was shocked. It didn’t bother me but I for sure wouldn’t want to bring children or my grandparents in here. Super average to me but customer service and professionalism goes a long way. Not sure if I will be back or not and wouldn’t recommend to others as of now. More
Car given for recall issues. Car taken and then report that parts are not available. Very pathetic and poor service standards Absolutely horrible Car taken and then report that parts are not available. Very pathetic and poor service standards Absolutely horrible More
Went in for regular maintenance and was told there will be a slight delay it was a Saturday so I expected it to be busy.But to my surprise I was out in one hour it was great! be a slight delay it was a Saturday so I expected it to be busy.But to my surprise I was out in one hour it was great! More
My service writer was great. I work in automotive and he was on it. I'm very glad to found a place to take my truck. I work in automotive and he was on it. I'm very glad to found a place to take my truck. More
Had a problem with my GMC Acadia transmission- still under warranty. Mark Christopher ,like times past, did a great job and always kept me informed. under warranty. Mark Christopher ,like times past, did a great job and always kept me informed. More