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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,231 Reviews

6,231 Reviews of Mark Christopher Auto Center - Service Center

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May 10, 2023

Everybody was helpful. I was notified of what was happening every step of the way. More

by Paula
Recommend Dealer
Yes
Employees Worked With
5
May 11, 2023 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback, Paula. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 09, 2023

Had a problem with my GMC Acadia transmission- still under warranty. Mark Christopher ,like times past, did a great job and always kept me informed. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan at service
May 11, 2023 -

Mark Christopher Auto Center responded

Thank you so much for your excellent input, Jim! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 09, 2023

Did not check my tire pressure. My tire pressure was low when I went in, and they had the same pressure when I went out. I was so disappointed that I had to stop and put air in my t More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
May 11, 2023 -

Mark Christopher Auto Center responded

Pat, I am not pleased to hear of the incident you've described in this review. I want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 08, 2023

Great customer service. andvattention to detail. Friendly and responsive to the customer. Highly recommend them. More

by ERIC.BISHOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember , Matt Torres, Deanna Meschon
May 10, 2023 -

Mark Christopher Auto Center responded

We cannot thank you enough for your wonderful review of Mark Christopher Auto Center and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 08, 2023

I was surprised by how quickly I got checked in and how fast the work was performed. More

by jerwinjr
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2023 -

Mark Christopher Auto Center responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 08, 2023

Service department was great. Everything got done accordingly. Will deftcome back for my next service. More

by ringer922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
May 10, 2023 -

Mark Christopher Auto Center responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 07, 2023

Awesome customer service. Went above and beyond, the extra effort was greatly appreciated. Why does this survey have to be this long? More

by kimk130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dario
May 09, 2023 -

Mark Christopher Auto Center responded

Thank you for this amazing review! We really appreciate your business. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 07, 2023

Excellent service I was able to get my vehicle taken care of quickly without a long wait More

by MTAROZZI
Recommend Dealer
Yes
Employees Worked With
Jackie Kloski
May 09, 2023 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 07, 2023

I received excellent service! Julie was very helpful and easy to work with! My car was ready faster than I expected! More

by JBSU88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie, Matt Torres
May 09, 2023 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 07, 2023

The service center explained what was done to my vehicle and advised me what I needed to do. They told me if the warning light comes back, then I need to bring back the vehicle to address the wiring harnes More

by gme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo
May 09, 2023 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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