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Mark Dodge

Lake Charles, LA

4.1
46 Reviews

3777 Gerstner Memorial Blvd

Lake Charles, LA

70607

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46 Reviews of Mark Dodge

April 01, 2018

SORRIEST SERVICE IN TOWN Mark Dodge has the sorriest service department and the most uneducated people working in their shop to do service work !! Brought my 2015 Ram in for a More

by Tbucketlover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Barry, so-called wannabe mechanic
December 14, 2017

crooked dealership Mark dodge dealership has the WORST SERVICE DEPARTMENT!!!!!!!! Do research on this business as a wish i would have. I bought a vehicle with lots of p More

by FRUSTRATED
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
monty i guess mark bonai is a fictional character never would let me talk to him
December 08, 2017

pissedatmarkdodge/RONALD PORCHE i bought a truck at mark dodge had 3 issues called six times ( i have my phone records) got an appointment only for them to tell me nothing wrong. More

by pissedatmarkdodge/ronaldporche
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
MONTY ASKED FOR MARK FIVE TIMES
December 07, 2017

FRUSTRATING BOUGHT A USED TRUCK HAD 3 ISSUES PUT TRUCK IN SHOP 5 TIMES WITHIN THE FIRST YEAR FOR YES YOU GUESSED IT SAME THREE ISSUES AND WERE STILL THERE AFT More

by FRUSTRATED
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
MONTY NEVER COULD TALK TO MARK ASKED EVERY TIME
July 26, 2017

Worst customer service I've ever had Monday Feb. 13th - I had a 7am appointment to get the front two door leaks fixed, oil leak, and radio. He said the doors leaking was a common problem More

by CoryC.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike
March 23, 2011

The service manager, Danny Benoit did a fantastic job of The service manager, Danny Benoit did a fantastic job of resolving an issue resulting from a simple typographical error. He was very proactive and More

by Bud.Shackelford
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Benoit
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