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Mark Jacobson Toyota
Durham, NC
2,474 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,474 reviews
August 30, 2016
Good Car-buying experience in MJ toyota The sales consultant, Mel Johnson is easygoing, humorous and patient. We had test drives in many cars in these days and he introduced them in detail. The sales consultant, Mel Johnson is easygoing, humorous and patient. We had test drives in many cars in these days and he introduced them in detail. Moreover, since my English is not so good, he helped me a lot with the communication with other people, which really saved me a lot of time. And I never felt boring when talking with him. We not only talked about the cars but also some interesting topics. And I finally purchased a brand new 2017 camry. The car is nice. I like it very much. More
by yhfeng
Employees Worked With
Mel Johnson
Helpful August 29, 2016
Great service Barbara provided great service assisting my mother to find the right car for her and her budget. Would go back to buy another car in 3 years. Barbara provided great service assisting my mother to find the right car for her and her budget. Would go back to buy another car in 3 years. More
by Stew
Employees Worked With
Shauntiya Page, Tay Page
August 29, 2016
Pretty quick and painless. Leo was very helpful. It was relatively quick and painless. He tried to help us with financing and we were really happy with the car we got. Leo was very helpful. It was relatively quick and painless. He tried to help us with financing and we were really happy with the car we got. More
by andrew
Employees Worked With
Leo Sullivan
August 27, 2016
Excellent Service John was very nice and patient. He helped me, a new driver, pick a vehicle, test drive and even purchase an insurance with the best deal. I would defi John was very nice and patient. He helped me, a new driver, pick a vehicle, test drive and even purchase an insurance with the best deal. I would definitely recommend this dealer and him to my friends. More
by Cynthia727
Employees Worked With
John Flanagan
August 26, 2016
worst customer service ever I went in with my husband to look at a used vehicle for the second time. the sales person had communicated with my husband before we came in and let h I went in with my husband to look at a used vehicle for the second time. the sales person had communicated with my husband before we came in and let him know that the vehicle we were interested in had come back from the auction because it did not sell for the price they wanted. We made a reasonable offer on the vehicle after test driving the vehicle again and the salesperson walked away from us and said "goodbye...have a good day" . He was condescending and rude and we have never experienced anything like this with any business and did not even know someone could be so rude and inconsiderate. My husband stated that the car had been for sale for over 2 months and he said "not my problem". We will never do business with this company in the future and we will spread the word about our terrible experience. My husband is also in sales and if he treated his customers like that he wouldn't have a job very long. More
by swillia
Employees Worked With
Derek (online sales person)
August 25, 2016
Great experience Went in for services and while waiting for my ride,my son and I started to check out the car near us!here she comes Mrs Barbara!just take that!she sai Went in for services and while waiting for my ride,my son and I started to check out the car near us!here she comes Mrs Barbara!just take that!she said;all i said i got the best deal from her#barbara aurb! More
by Boone123
Employees Worked With
Barbara
August 25, 2016
Great experience! The staff was very professional and made me feel comfortable as a first time buyer. Wael was patient and encouraging while I chose a vehicle. I would The staff was very professional and made me feel comfortable as a first time buyer. Wael was patient and encouraging while I chose a vehicle. I would recommend this dealership to anyone! More
by Baileyalvon
Employees Worked With
Wael Edyak
August 24, 2016
Great service Ramzi is a great sales rep. I've bought numerous cars from him and I've always had a great experience with him as always. Ramzi is a great sales rep. I've bought numerous cars from him and I've always had a great experience with him as always. More
by Anthony93
Employees Worked With
Ramzi
August 24, 2016
Excellent service Ramzi was an excellent sales rep and I've bought numerous cars from him and will continue to do so. Everytime I come I always have a great experience Ramzi was an excellent sales rep and I've bought numerous cars from him and will continue to do so. Everytime I come I always have a great experience with him. More
by Yahairas
Employees Worked With
Ramzi, Tay Page
August 23, 2016
Trade in RAV4 for new RAV4 This is our second car purchased from Alex Dias at Mark Jacobson. He is easy to work with. He is open and forthcoming without pressure. I received fir This is our second car purchased from Alex Dias at Mark Jacobson. He is easy to work with. He is open and forthcoming without pressure. I received first class treatment enabling me to make a decision I feel good with. I also feel comfortable with his promise to be available throughout my ownership of this car. More
by wneill01
Employees Worked With
Alex Dias
