Mark Jacobson Toyota

Excellent Customer Service I have purchased several cars, visited many car dealerships and have never received the excellent Customer Service extended to me by the sales woman n I have purchased several cars, visited many car dealerships and have never received the excellent Customer Service extended to me by the sales woman named Barbara. From the time I walked into the dealership she appproached me willing and eager to help. I told her what I wanted and she made it happen. She went above and beyond and explained every detail about the process of car buying. She was knowlable, professional, personable and caring. Her experience with sales was truly appreciated. I told her about the negative experience that i had at the Toyota Dealership in Apex. She assured me that she would do everything possible to asist me with my purchase of a 2016 Toyota Camry SE. Barbara, stayed with me until the final documents were signed. I would definitely recommend this dealership to everyone. I was treated with respect from the time I walked into the dealership. A superb Customer Service Driven Dealership. A special shout out dto the Finance Mgr. KIM. he too was very helpful and willing to go out of his way to help. Overall my car buying experience was awesome.!! More

New vehicle purchase!! May 2016 I am very excited to share my experience at Mark Jacobson Toyota, thanks all to Mr. Frank Adams. He was very professional and knowledgeable about the I am very excited to share my experience at Mark Jacobson Toyota, thanks all to Mr. Frank Adams. He was very professional and knowledgeable about the vehicle my husband and I were interested in purchasing. This is our 4th purchase and every visit we've made to MJ have been wonderful, It just gets better and better!!!We love our new 2016 Highlander!!!thanks for you service, Mr. Frank Adams, you rock!!!we look forward to doing business with you in the future!! The Paul-Turnbull household More

AMAZING AND WOULD DO IT ALL OVER AGAIN!!! I went in with the expectation of hearing no due to my credit situation and after my car accident I found out that my truck was totaled and I was a co I went in with the expectation of hearing no due to my credit situation and after my car accident I found out that my truck was totaled and I was a complete loss. I went in the dealership on Monday morning and Alex was soooo great he helped me to understand my options and reassured me that he would help me find the perfect fit. I was hesitant but over time he helped me to feel comfortable and happy and his determination and persistence helped to get me in my new Camry!!!!! He was truly a blessing along with everyone else that assisted with getting me the keys to my new baby!!! Thanks so much guys!!!! More

Awesome buying experience The salesperson and sales manager were just easy to deal with, professional and great person. Their customer service, I must say, is a five star. I gi The salesperson and sales manager were just easy to deal with, professional and great person. Their customer service, I must say, is a five star. I give a shout out to Jonathan Stephen- he really took care and help me to find the color of the car that I like. He went above and beyond of his capability. More

2016 Avalon My family has been customers with Frank Adams at Mark Jacobson Toyota for nearly 20 years. Frank is an astute professional. His knowledge of the Toy My family has been customers with Frank Adams at Mark Jacobson Toyota for nearly 20 years. Frank is an astute professional. His knowledge of the Toyota brand is exceptional. His customer service remains unmatched. I will definitely be back when the need arises. More

Good service if they are not busy I just got a new Toyota Corolla from Mark Jacobson. David was our salesperson and he was great. He really took his time with. I visited Mark Jacob I just got a new Toyota Corolla from Mark Jacobson. David was our salesperson and he was great. He really took his time with. I visited Mark Jacobson twice. Don't go there on a weekend and alone. I am a young women (28) and my first visit to Mark Jacobson was on a weekend with my boyfriend. However, the salesperson that day -I don't recall his name- did not explain anything about the car. He took me around the building as a test drive, which is a very very short drive and does not even go on to highway. (David took us on a much longer and reasonable test-drive. ) I think they did not take care of me that day, because it was a busy day and I look young. My second visit was on Monday and with my family. Then they were all nice and took time and tried to really help. In short, the service you will get depends on the day (avoid weekend if possible), and depends on whether you are there with an older person. I would rate David 5 stars for everything, however, because of my first visit, I cannot rate the whole dealer 5 stars. More

Ken Polino was very helpful and knowledgeable. Ken Polino made the car buying experience pleasant and easy. He is very knowledgeable and helpful. Great follow-up by Ken to ensure our satisfaction Ken Polino made the car buying experience pleasant and easy. He is very knowledgeable and helpful. Great follow-up by Ken to ensure our satisfaction. More

Great buying and service experience I actually enjoyed my experience in buying a Toyota Camry XLE Hybrid from Edwin Caldwell, He was very professional, friendly and just plain pleasant t I actually enjoyed my experience in buying a Toyota Camry XLE Hybrid from Edwin Caldwell, He was very professional, friendly and just plain pleasant to deal with. And my price was right. I feel very comfortable with the professionalism of the service department and their personal interest in serving the customer effectively. More

New Toyota camry 2016 I Purchased a 2016 Camry, My Sales Consultant was Frank Adams Jr. he had everything ready when i got there. Excellent Excellent service. Very Very H I Purchased a 2016 Camry, My Sales Consultant was Frank Adams Jr. he had everything ready when i got there. Excellent Excellent service. Very Very Happy with my new car!!!!!!!!!!!!!! More

New RAV 4 LIMITED I have bought a Highlander and a Tacoma from this dealer and have always got great service. The staff that I dealt with were very friendly and were ve I have bought a Highlander and a Tacoma from this dealer and have always got great service. The staff that I dealt with were very friendly and were very knowledgeable about the vehicle that I bought. A great dealer to work with. More