Mark Jacobson Toyota
Durham, NC
Filter Reviews by Keyword
By Type
Showing 2,478 reviews
Best experience ever I was very satisfied with my experience there. The treatment was first class. They offered us drinks and pizzas, people were friendly and the atmosphe I was very satisfied with my experience there. The treatment was first class. They offered us drinks and pizzas, people were friendly and the atmosphere was fun filled. I definitely would recommend this dealership. Thank you so much :-) More
Review for Jason Shiftman Jason was an absolute pleasure to work with from the time we called to when we showed up to look at a new Tundra. He was able to find a truck that wo Jason was an absolute pleasure to work with from the time we called to when we showed up to look at a new Tundra. He was able to find a truck that would work for us in the color we needed to begin the build process of our Truck Outfitters project truck. Bob, the sales manager was also a pleasure to deal with and very entertaining. We showed up on Friday, a day earlier to complete the purchase and found everyone "wide open" taking care of customers. This is not our first truck purchase or experience at Mark Jacobson and the customer service was the level that we provide our customers, which is treat them like family. Knowing how things go at the dealership, we just took our time and told Jason we could wait while he took care of his customers. Then, after we leave, we got a couple of calls from Jason and someone else wanting to know how our experience was. You just don't get that kind of service anymore unless you are dealing with a company that actually cares about its customers. Will we refer other customers? Absolutely. And we will be promoting the dealership on our project truck as a sponsor. More
Mario was great! Our experience at the dealership was great! Our salesman named was Mario Love who was very informative and very professional. My husband contacted th Our experience at the dealership was great! Our salesman named was Mario Love who was very informative and very professional. My husband contacted the dealership with some general questions regarding Toyota vehicles and Mr. Love was very patient and informative. We made an appointment for the next day and Mr. Love was waiting for us at the front desk. The "Yes We Can" you see on the TV is so true! I received a very good deal on my Camry and the young man, Mr. Love was the best salesman my husband and I have ever had! Thank you so much for such a professional staff and great customer service. La Vern Griffin More
Made car buying experience pleasant! I HATE purchasing vehicles because dealerships in 2 other states played so many games. At Mark Jacobson Pre-owned, the manager assigned Mike Koestner I HATE purchasing vehicles because dealerships in 2 other states played so many games. At Mark Jacobson Pre-owned, the manager assigned Mike Koestner to help me because Mike and I had similar backgrounds. Yeah, the manager actually payed attention to my needs. The finance guy was friendly, too. My salesman, Mike Koestner, stayed on top of the deal all the way through, calling me to follow up. These 3 people made my car buying experience easy and enjoyable. I will definitely return to Mark Jacobson Toyota and recommend this dealership to everyone. More
Best new car buying experience ever!! had great experience at this dealership. Bought a 2015 rav 4 Limited. Shopped for best price in triangle. Worked with an excellent salesperson, Ian Ed had great experience at this dealership. Bought a 2015 rav 4 Limited. Shopped for best price in triangle. Worked with an excellent salesperson, Ian Edgington who went above-and-beyond to find us a great car at at an affordable price. Can't say enough good things about Ian. He was always professional and continued to work with us until we were completely satisfied with rav 4, price, trade-in value and all aspects of the buying process. I highly recommend mark jacobson Toyota and especially Ian Edgington. More
Best Service of all Frank Adams is the best car salesman of all. I brought my first car in 2004 from him and and now my second car ten years later from him. A ten year sp Frank Adams is the best car salesman of all. I brought my first car in 2004 from him and and now my second car ten years later from him. A ten year span of great service. He remembered me from ten years ago. That showed me that he not only care about his customers, he values them also. I had no problems at all and everything went smoothly. Everything was straight forward and my questions asked was answered clearly. More
Great Salesperson ! Paul Graham was very patient, helpful and never pushy. He made sure we got what we wanted. He worked.with our family this summer and again this week t Paul Graham was very patient, helpful and never pushy. He made sure we got what we wanted. He worked.with our family this summer and again this week to get us in the right vehicle. More
Outstanding Customer Service! After viewing a 09 Ford Ranger online I went to the dealership to inquire further. I was first met by Daniel who pointed me to Jason Schiffman. Jaso After viewing a 09 Ford Ranger online I went to the dealership to inquire further. I was first met by Daniel who pointed me to Jason Schiffman. Jason was wonderful! After deciding I was going to purchase this vehicle, Jason kept me informed through the entire process; no going behind closed doors, leaving me sitting waiting and wondering what was going on. Anytime I was sitting idle, he would come and let me know what was going on. He even assisted me in finding a way to get my other vehicle back home. Very pleasant experience. More
Truck purchase I had a great car buying experience. Very good salesperson. Daniel Troast was very helpful and he made certain that I got the exact truck which match I had a great car buying experience. Very good salesperson. Daniel Troast was very helpful and he made certain that I got the exact truck which matched my interest. Daniel stayed in touch with me throughout the entire process. Daniel follow up after the sale to make certain my truck was working properly, answered questions and addressed any concerns. Daniel Troast is great guy. I enjoyed entire experience. More
John Flanagan was great! I just purchased my first car here and absolutely loved it! John did a wonderful job handling my inexperience with buying a vehicle. It was quick and I just purchased my first car here and absolutely loved it! John did a wonderful job handling my inexperience with buying a vehicle. It was quick and easy and I did not feel like I was taken advantage of because of my youth. I would definitely recommend this dealership. More