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Mark Jacobson Toyota

Durham, NC

4.8
2,474 Reviews

4516 Durham-Chapel Hill Blvd

Durham, NC

27707

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Showing 2,474 reviews

July 22, 2014

Just Purchased a new Toyota Highlander We had a great experience with Rob Gunter. He was professional and gave us a great price. We ordered the car and it actually arrived early. We would More

by lastwonder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Gunter
Jul 31, 2014 -

Mark Jacobson Toyota responded

Wonderful to hear, lastwonder! Sounds like Rob did a great job! Thank you! Best regards, Doug Hanenberg General Manager - Mark Jacobson Toyota

July 15, 2014

Purchased a mew Camry Great experience... Rob was very helpful to find the right car and color... the car was priced just right... Will buy again from this dealer... More

by rsafi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Gunter
Jul 17, 2014 -

Mark Jacobson Toyota responded

Sounds like you were matched with the perfect vehicle, rsafi! Great feeling, huh? We're very pleased to hear how well your purchase went, please check in with us soon and let us know how everything is going with the new Camry! You made a great choice! Best regards, Doug Hanenberg General Manager - Mark Jacobson Toyota

July 14, 2014

Excellent experience I had a great experience at Mark Jacobson Toyota. At first I was going to order a truck but I found the one I wanted in the showroom first. Jay Bazoob More

by Elliott9edodge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Bazooband
Jul 14, 2014 -

Mark Jacobson Toyota responded

Thank you, Elliott9edodge! It was a pleasure working with you, you made a great choice! Don't be a stranger! Best regards, Doug Hanenberg General Manager - Mark Jacobson Toyota

July 14, 2014

Drew Fergus was fantastic! I had gone to another dealership the day before I went to Mark Jacobson Toyota and left to wander around for about half an hour with no offer of assis More

by lillie_b
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Fergus
Jul 17, 2014 -

Mark Jacobson Toyota responded

Thanks for describing your stress-free visit, lillie_b! Glad to hear you'll be working with us in the future! Please don't ever hesitate to let us know if we can do anything going forward! Thanks, lillie! Best regards, Doug Hanenberg General Manager - Mark Jacobson Toyota

July 14, 2014

Recent Lease of New 2014 Rav4 This is the seventh vehicle that my husband and I have purchased or leased from Mark Jacobson Toyota. If have returned each time because of the high More

by mlsmith55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Eddington
Jul 17, 2014 -

Mark Jacobson Toyota responded

Great to hear, mlsmith55! Thanks for taking the time to share your experience with us! We'll be sure to show this to Ian, he'll be thrilled to see it! Best regards, Doug Hanenberg General Manager - Mark Jacobson Toyota

July 13, 2014

Go see ian Edgington1 Ian Edgington is a wonderful salesman. He was very knowledgeable and friendly, making for a very pleasurable buying experience. Even after making my More

by tmoore4113
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Edgington, Tay Page
Jul 14, 2014 -

Mark Jacobson Toyota responded

We always fight for our customers! Thanks for taking the time to write this review, tmoore4113! Enjoy your new vehicle and please let us know if we can do anything going forward! Best regards, Doug Hanenberg General Manager - Mark Jacobson Toyota

July 11, 2014

New Prius C. Thanks Chris Johnson One of the better dealer experiences I've ever had and my first buy outside of Honda. Chris went above and beyond to answer all my questions and meet More

by ehondos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Johnson
Jul 14, 2014 -

Mark Jacobson Toyota responded

Welcome to team Toyota, Ehondos! We know you'll be very happy. We strive to be the best, thank you for letting us know how pleased you are! Best regards, Doug Hanenberg General Manager - Mark Jacobson Toyota

July 07, 2014

Mark Eskew is the BEST! Mark made it fun and easy to ride off in my new Toyota Corolla!! He has great customer service skills and a pleasing personality. He wasn't pushy or f More

by EaglePride
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Eskew
Jul 08, 2014 -

Mark Jacobson Toyota responded

Fun and easy, just the way we like it! Great to hear how well Mark made your car buying experience! Thank you for for taking the time to write this review and don't be a stranger! Best regards, Doug Hanenberg General Manager - Mark Jacobson Toyota

July 05, 2014

Merry Happy! I called Mark Jacobson Toyota Sat. June 28th to ask about any deals. Chris Johnson came to the phone and asked me how he could help. He told me that More

by merrjane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Johnson and Emory Parsons
Jul 08, 2014 -

Mark Jacobson Toyota responded

You rock, Merrjane! Great to hear you took your time and were able to compare the two models, we think you made a great choice! Enjoy your new Camry and please come back and see us again soon! Best regards, Doug Hanenberg General Manager - Mark Jacobson Toyota

July 02, 2014

Flew from Maryland It was easy working with Mark Askew over the phone. The service in person was even better, Incredible experience all around at Mark Jacobson dealersh More

by AnnapolisJeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
mark Askew
Jul 08, 2014 -

Mark Jacobson Toyota responded

Thank you for making the trip to our dealership! It sounds like it was well worth it! We'll be sure to show Mary your review, she'll be happy to hear of your kind words. Best regards, Doug Hanenberg General Manager - Mark Jacobson Toyota

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