Mark Jacobson Toyota

Excellent Experience!! Purchasing a car from Mark Jacobson Toyota was a no hassle, stress free experience. We worked with Ashleigh Donaldson who was very professional, patie Purchasing a car from Mark Jacobson Toyota was a no hassle, stress free experience. We worked with Ashleigh Donaldson who was very professional, patient and knowledgeable about the different cars on the lot. We originally came to purchase my husband a new vehicle and ended up buying a 2018 4 runner and 2019 Camry (TWO BEAUTIFUL VEHICLES). Ashleigh made sure that we were aware of all the features on the vehicles and that we were comfortable with our purchase. Mark Nelson the manager was very helpful with making sure our buying experience was going well and that we were aware of different finance options. Quincy Hamilton a very professional and funny guy sealed the deal and worked hard on getting us awesome rates, He too was also very knowledgeable about the buying process. If you are wanting to purchase a car this is the place to come!!! More

Great Experience! Ashleigh Donaldson was very professional in selling me a new 2020 Toyota Corolla and replaced my 2016 Toyota Corolla. I enjoyed everyone that worked w Ashleigh Donaldson was very professional in selling me a new 2020 Toyota Corolla and replaced my 2016 Toyota Corolla. I enjoyed everyone that worked with me. Very easy process. More

Purchase of new vehicle for a non profit Ola was a great help with finding us a car and at a great price. The whole team was patient with us taking so long to get the purchase through our sys Ola was a great help with finding us a car and at a great price. The whole team was patient with us taking so long to get the purchase through our system. I would recommend Ola to anyone for a new car. Thank you for all of your help!! More

Jeff Cobb!!🤗 Thank you, knowledgeable accommodating and very influential in the things about Toyota loved the popcorn and the personal touch. They truly know cust Thank you, knowledgeable accommodating and very influential in the things about Toyota loved the popcorn and the personal touch. They truly know customer service glad we chose Toyota! More

Fabulous! Tianna Roberts and I exchanged several internet messages. She was prompt and provided answers to my questions pretty quickly too. We went to the dea Tianna Roberts and I exchanged several internet messages. She was prompt and provided answers to my questions pretty quickly too. We went to the dealership on Wednesday, October 9th and bought a 2019 Rav4. Mark Jacobson was the only dealer we went to make a deal. The entire process was easy and quick. In fact, it was the best buying experience I've ever had - thank you Tianna and staff. More

My car buying experience was smooth and easy. I want to thank Zeke for his outstanding customer service and super duper nice attitude. He knew exactly what I wanted. Thanks to a great team! They made me thank Zeke for his outstanding customer service and super duper nice attitude. He knew exactly what I wanted. Thanks to a great team! They made me feel at home! More

The dealership lied and reneged on a deal I bought a 2020 Corolla from Mark Jacobson Toyota a few months ago. Brought my wife in to buy a car a few days ago. Just for clarity, this complaint h I bought a 2020 Corolla from Mark Jacobson Toyota a few months ago. Brought my wife in to buy a car a few days ago. Just for clarity, this complaint has nothing to do with the salesman, only about the manager Jim Malpede . We were told we had a deal for a 2019 Camry at certain parameters. We were told that the deal we agreed upon included no money down. I confirmed there would be no money down numerous times between myself and the salesman over the phone and via text. When we returned to purchase the car, we sat down with the salesman to sign the paperwork. the salesman informed us that he had the wrong paperwork because there was no money down for this deal. the salesman said he would be right back with the correct paperwork. However, the manager Jim Malpede came over and nastily told us that we misunderstood the offer, we got our wires crossed, and that this was our fault because we were supposed to put money down for this deal. Jim was very condescending and spoke down to us. In fact, he acted like he was the smartest guy in the room. When I informed him I was a bit annoyed that this was happening, his response was "don't get the car." We wound up going to Honda instead, since Jim told us to walk out. This experience was especially shocking because my wife and I have bought two cars from Mark Jacobson before. Instead of continuing a business relationship with this dealership, I will never purchase a car from them again. More

New Car Sale Due to the outstanding customer service of salesman, Turhan Johnson my husband and I were able to acquire a 2020 Corolla in term of affordability i Due to the outstanding customer service of salesman, Turhan Johnson my husband and I were able to acquire a 2020 Corolla in term of affordability in one business day. The staff and everyone around was aware of our presence as a customer. I recommend Mark Jacobson Toyota to anyone looking for affordability, safe and reliable transportation. More

Leasing new car The lease was up on my 2017 Hyundai and I decided to return to driving a Toyota as I've had 4 in the past. Salesman Reece was pleasant, polite, and lo The lease was up on my 2017 Hyundai and I decided to return to driving a Toyota as I've had 4 in the past. Salesman Reece was pleasant, polite, and low pressure, and he did not treat me like he thought I was brainless. They bought out my old lease and got me into a new Camry Hybrid with all the safety features I requested. More

Persistent and Reliable Service Thanks to the outstanding efforts and negotiations of salesmen: Frank Adams and Tony Hansford, and salesman: Matt Jones; I was able to acquire a 2020 Thanks to the outstanding efforts and negotiations of salesmen: Frank Adams and Tony Hansford, and salesman: Matt Jones; I was able to acquire a 2020 Corolla, in terms of affordability, in just two business days. The atmosphere was calm and professional during my time at Mark Jacobson's Toyota, every representative I met cared about my presence and condition as a customer. I highly recommend new and experienced car buyers to visit Mark Jacobson's Toyota for vehicles that are stylish, safe and affordable for all-around transportation needs. More