Mark Jacobson Toyota
Durham, NC
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Mike was great to work with We were “difficult” buyers and spent several months choosing a car and the right time for us. Mike stuck with us, patient and never pushy until we fo We were “difficult” buyers and spent several months choosing a car and the right time for us. Mike stuck with us, patient and never pushy until we found the car and deal that worked best for our family. More
Another Great Experience!!! This is our 3rd purchase at Mark Jacobson Toyota (2 Camrys and now an Avalon). Our salesman was Frank Adams who was very easy to deal with. There was This is our 3rd purchase at Mark Jacobson Toyota (2 Camrys and now an Avalon). Our salesman was Frank Adams who was very easy to deal with. There was absolutely NO pressure. He listened to and remembered our wants and concerns and when we left after purchasing and trading in our old vehicle, we felt like we had made a good deal. I would recommend purchasing from this dealership and having Frank take you through the paces! Oluseyi Bucknor-Smartt explained the finances thoroughly as well. More
Great experience I came in to look at a vehicle, and left with a new car. Fast, friendly, and extremely efficient service from both of the employees I worked with. Wou I came in to look at a vehicle, and left with a new car. Fast, friendly, and extremely efficient service from both of the employees I worked with. Would recommend to everyone. More
Good experience Ramzi was good today! He helped me out a lot but was rushing towards the end and was antsy. I would recommend people to come here. Ramzi was good today! He helped me out a lot but was rushing towards the end and was antsy. I would recommend people to come here. More
Great experience Ramzi helped me find the right car for the right price. Since I had my car in the service department and needed a new engine Ramzi helped me find the right car for the right price. Since I had my car in the service department and needed a new engine More
OUTSTANDING!!! Frank is the BEST! His customer service is top notch! Frank goes out of his way to make sure you are taken care of. Explains everything and answers al Frank is the BEST! His customer service is top notch! Frank goes out of his way to make sure you are taken care of. Explains everything and answers all questions. I just purchased my 5th, yes 5th vehicle from this man! You cannot go wrong with Frank! More
Leo Sullivan 2018 RAV4 Beyond excellent. Very happy w Leo, Craig Maxa, and Kim D. Already referred others to dealership. Super diligent to get me in a car. This was a total Beyond excellent. Very happy w Leo, Craig Maxa, and Kim D. Already referred others to dealership. Super diligent to get me in a car. This was a total in person purchase. Not online. More
Tianna was an excellent salesperson! I was looking for a used car and applied on line where I was approved. I went to the dealership and was told that there appeared to be a problem with I was looking for a used car and applied on line where I was approved. I went to the dealership and was told that there appeared to be a problem with my credit. My wife and I checked my credit before we applied. My wife purchased a new 2017 from Leith Toyota and we told Tianna that we would check with Leith and thanked her for her time. The next day I received a text from Tianna informing me that I could get a new 2018 Corolla with my trade in. I was pleased with her efforts to get me the monthly payment I requested. This was my first new car in 24 years! Thank you Tianna and Bob! More
FIRST TIME CUSTOMER I HAVE NEVER BOUGHT A CAR THAAT THERE WERE NOT MUTIPLEE TRIPS HERE AND THERE, LEFT ON MY OWN FOR THIRTY MINUTES OR MORE AT A TIME RESULTING IN A TIME I HAVE NEVER BOUGHT A CAR THAAT THERE WERE NOT MUTIPLEE TRIPS HERE AND THERE, LEFT ON MY OWN FOR THIRTY MINUTES OR MORE AT A TIME RESULTING IN A TIME FRAMEE OF NOT LESS THAN FOUR TO FIVE HOURS. THIS WAS NOT THE CASE AT MARK JACOBSON AND I WOULD NOT HESITATE TO BUY AGAIN OR LET EVERYONE KNOW THIS IS THE PLACE TO GO WITHOUT DOUBT. More
Bad Dealership - Don't go here! My husband purchased a used car from Mark Jacobson Toyota. The car was portrayed to be in excellent condition and had just been serviced by the servi My husband purchased a used car from Mark Jacobson Toyota. The car was portrayed to be in excellent condition and had just been serviced by the service department. We live over 3 hours away from the dealership so it was very important to us to have a quality used car. Before we even got home with the car, warning lights and the check engine light came on. It was like an episode from Andy Griffith. We called the dealership repeated times and was simply ignored and nothing done. The staff are very unprofessional and customer satisfaction is not at the top of the list. Just sell cars as quick as you can - that's their motto! Do not visit this dealership or purchase a vehicle from them. Toyota is the best car on the market but this dealership is not the best dealership to handle the product! More