Mark Jacobson Toyota
Durham, NC
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New Highlander Purchase Spouse and I visited MJ Toyota, but didn't have a lot of time to learn more about and test drive a highlander. We met with Mel who listened to our ne Spouse and I visited MJ Toyota, but didn't have a lot of time to learn more about and test drive a highlander. We met with Mel who listened to our needs then quickly helped us hone in on a couple of trim lines. Mel was highly knowledgeable about the various trim lines and helped us find the right range of vehicles to meet our specific needs. Mel gave excellent advice during negotiations about price and worked with us to find the specific trim line and options within our price range. We've worked with several dealerships before (Honda, BMW), but MJ Toyota staff, Mel, in particular, were the friendliest, laid back, and most efficient at helping us get to a 'buy/no buy' decision in a timely manner. We would highly recommend Mel and MJ Toyota to anyone who are considering a purchase of a new Toyota. More
they really with with bad or low credit scores. They kept their word and got me driving. My credit is bad, and they gave me a second chance. Go here before a used car lot! They kept their word and got me driving. My credit is bad, and they gave me a second chance. Go here before a used car lot! More
Came to look, drove off in style Barbara was friendly and patient. It was pleasant to not feel pressured or pushed into a discussion. She was knowledgeable about the different cars an Barbara was friendly and patient. It was pleasant to not feel pressured or pushed into a discussion. She was knowledgeable about the different cars and models and answered all our questions More
Deal of the Century! We purchased our 2012 Toyota Camry Hybrid from this dealership after an internet search. The prices found here were fair, negotiable and the inventory We purchased our 2012 Toyota Camry Hybrid from this dealership after an internet search. The prices found here were fair, negotiable and the inventory bountiful. Our internet search brought us back again recently, when looking for a 2017 Toyota Corolla. Our communication with Michael Klein was productive from the start and throughout our purchase. His attention to our needs and the ease of our purchase brings us to recommend Mr Klein and MJT ! He is pleasant, patient, calm and not pushy. Thank you again, Michael Klein. More
Excellent Customer Service I had the pleasure of working with Leo to purchase my new vehicle. He was a great salesman and helped me get the vehicle that I wanted. He was also a I had the pleasure of working with Leo to purchase my new vehicle. He was a great salesman and helped me get the vehicle that I wanted. He was also a big advocate on our behalf to get the few extra perks that are always nice when making such a large purchase. Leo not only took time to let us know all of the advantages of purchasing a car from their dealership but was very patient and did not pressure us into buying. On top of being a great salesman, he stayed late just to finish the deal for us! This was by far one of the best car buying experiences I have ever had! I highly recommend Leo for your next car purchase. More
Outstanding experience On Saturday I spoke with Ashleigh and Chris via telephone about a 2016 4Runner my wife was interested in. They provided all the information on the veh On Saturday I spoke with Ashleigh and Chris via telephone about a 2016 4Runner my wife was interested in. They provided all the information on the vehicle I was looking for so we scheduled an appointment for Sunday at noon to come look at the vehicle. When we arrived Sunday Ashleigh had the vehicle sitting out front waiting for us. My wife looked at it and test drive it and decided it was the vehicle she wanted. So we made a deal and the folks at Mark Jacobson were fantastic. We will definitely be back and recommend them to our friends. More
Customer Service. I had visited this dealership late last year and it was a negative experience. A sales person just pointed to the cars outside .I was then left alone I had visited this dealership late last year and it was a negative experience. A sales person just pointed to the cars outside .I was then left alone to look at cars in the lot so I walked around and no one approached me so I left. This week I decided to try again since I was ready to commit so I gave this dealership another chance, This time it was completely different.As I entered the door, I was approached by Mr. Ian Edgington. He was professional throughout my visit. He was not pushy yet he had great sales techniques.He allowed me to breathe and he was comfortable for me to make my decision. I also had a brief encounter with Ashleigh Donaldson and she also offered exceptional customer service for the brief moment we spoke. More
Great Deal/ Great Car My Salesman L. Sullivan was very helpful! He made sure I was comfortable with the price and car and called me periodically before purchasing to keep m My Salesman L. Sullivan was very helpful! He made sure I was comfortable with the price and car and called me periodically before purchasing to keep me updated on my options. I couldn't have gotten a good deal w/o him keeping in mind my interests. I am the proud owner of a 2017 Camry! He has been tremendous salesman for me & I know will be for others. More
These folks will work with you My salesman, John, made buying a car a positive pleasure. The whole transaction was a model of courtesy, transparency, and cooperation. A pleasure to My salesman, John, made buying a car a positive pleasure. The whole transaction was a model of courtesy, transparency, and cooperation. A pleasure to do business with. More
What a great dealership Our salesman, Ramzi, was the best caring, ready to please, compassionate person. He made our experience so great. If you want an honest and upfront s Our salesman, Ramzi, was the best caring, ready to please, compassionate person. He made our experience so great. If you want an honest and upfront salesman, he's the man for you. I have dealt with many negotiations to purchase cars. This was a no hassle experience, which renewed my faith in car dealerships. Thank you Mark Jacobson and God Bless you. More