Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mark Jacobson Toyota
Durham, NC
2,548 Reviews
Mark Jacobson Toyota of Durham offers 3 big showrooms of new Toyota and used cars near Raleigh. Ask about our free $25 Gift Card with Test Drive. We are conveniently located in south Durham just minutes north of I-40 at Exit 270 (15-501). Take a short drive and enjoy our huge selection, low internet pricing, and outstanding customer service!
Here are just a few of the differences that set Mark Jacobson Toyota apart from other car dealerships in the area.
- All new vehicles sold by Mark Jacobson Toyota come with a Lifetime Powertrain Warranty. This lifetime limited non-factory warranty is good for unlimited time, and unlimited miles at participating dealers nationwide. And unlike other dealers' programs, servicing your car at other facilities will not void the Mark Jacobson Lifetime Warranty!
- We offer a 3-Day Money Back Guarantee on all pre-owned vehicles we sell.
- We provide truck maintenance and repairs.
- We have our own Durham Body Shop to help you with collision repairs
- We offer diagnostic testing and state inspections.
- We have a fully stocked Toyota parts and truck accessories facility.
- We have a professional finance department to help you arrange car loans and leases that fit your budget.
- Our truck center staff is friendly, knowledgeable and enthusiastic.
We know that prospective customers are extremely well educated when researching their next vehicle. Mark Jacobson Toyota has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle.
Visit us soon at 4516 Durham Chapel Hill Blvd. in Durham and see why Mark Jacobson Toyota has become the preferred dealer for Carrboro, Chapel Hill, Durham, Graham, Raleigh, Fayetteville, Cary, Apex and Wake Forest car-shoppers. Ready to set up a test drive? Please call us toll-free at 1-800-643-6236.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,548 reviews
May 04, 2017
Outstanding Frank Adams is an outstanding sales person. He has always gone above and beyond to help me with my purchase. Love the dealership and everyone was very Frank Adams is an outstanding sales person. He has always gone above and beyond to help me with my purchase. Love the dealership and everyone was very friendly and willing to help. More
by ScottB911
Employees Worked With
Frank Adams
May 02, 2017
Thank You Mark Jacobson Toyota Team I would like to thank everyone who contributed to assisting Ms. Barbara & Mr. Bucknor-Smartt , with helping purchase my second Toyota Camry. God has I would like to thank everyone who contributed to assisting Ms. Barbara & Mr. Bucknor-Smartt , with helping purchase my second Toyota Camry. God has blessed me with many angels including the Mark Jacobson Toyota Team! God Speed- La'Chrisha M. Stewart More
by Cree
Employees Worked With
Barbara Decatur, Oluseyi Bucknor-Smartt
May 02, 2017
Great experience Marc Jacobson was our first and last stop on our search for our new car. Barbara was great. She really tried to help us get the car that we wanted and Marc Jacobson was our first and last stop on our search for our new car. Barbara was great. She really tried to help us get the car that we wanted and at the best price. WL helped us with the financing and she was very knowledgeable and patient with explaining the details. Overall we had a great experience. More
by Valtooley
Employees Worked With
Barbara Decatur, Azza Al-Ejio
May 01, 2017
Felt like the most important customer Leo worked with us and helped us find the car that fit my budget without sacrificing the features I really wanted. He encouraged me to not sacrifice Leo worked with us and helped us find the car that fit my budget without sacrificing the features I really wanted. He encouraged me to not sacrifice what I really wanted. He was friendly and seemed very sincere in wanting me to be satisfied with my selection. He explained my options and I felt comfortable spending my hard earned money. More
by Chaka72
Employees Worked With
Leo Sullivan
May 01, 2017
Purchased 2016 Toyota Corolla John was patient and gave us plenty of space and time to make our decision. We were able to talk ourselves out of a 33K vehicle to a much more reason John was patient and gave us plenty of space and time to make our decision. We were able to talk ourselves out of a 33K vehicle to a much more reasonable 16K. We weren't pressured either way. We walked out confident about our purchase. Even though it was the end of the weekend and the month, Tay was very patient and upbeat during the close of the sale. More
by Valine Zeigler
Employees Worked With
Tay Page, John Flanagan
May 01, 2017
Superb Car Buying Experience! Mark Jacobson Toyota was the first (and only) stop in my search for a new car. What a great experience...I can honestly say that everything went smo Mark Jacobson Toyota was the first (and only) stop in my search for a new car. What a great experience...I can honestly say that everything went smoothly from start to finish. Why? Because of David Levithan, my sales consultant. All the staff were friendly and helpful, but David was by my side all the way. He was very knowledgeable, friendly, patient, and he worked tirelessly to find just what I wanted and at the best price. I never felt pressured, and in fact, felt like I had a trusted friend guiding me through this process. A special thanks also to Bob Joyce for his assistance in getting me the best deal on my beautiful RAV4, and Dhahran Satterwhite in Finance for patiently explaining everything, twice! Without reservation I highly recommend David Levithan and Mark Jacobson Toyota. More
by T Frank
Employees Worked With
Dhahran Satterwhite, David Levithan, Robert Joyce
May 01, 2017
Knowledgeable, friendly staff Sam was a delight to work with he was knowledgeable and listened to what I was looking for.. the staff was very friendly and helpful Sam was a delight to work with he was knowledgeable and listened to what I was looking for.. the staff was very friendly and helpful More
by WJ Lester
Employees Worked With
Sam Abraham, Jaquelyn Sanabria
April 30, 2017
Excellent experience Tianna was very outgoing & knowledgeable about all the different cars. I wasn't sure what I wanted but she made sure I knew about every possible optio Tianna was very outgoing & knowledgeable about all the different cars. I wasn't sure what I wanted but she made sure I knew about every possible option and was very patient and answered all my questions! She made my car-buying experience very pleasant. I would definitely recommend seeing her! More
by leahb
Employees Worked With
Tianna Roberts
April 30, 2017
MARVELOUS MY EXPERIENCE WAS REMARKABLE, THE TEAM WAS AWESOME . THE LISTENED TO WHAT I WANTED AND MADE SURE THAT I DROVE OFF THE LOT WITH WHAT I WANTED. COREY MY EXPERIENCE WAS REMARKABLE, THE TEAM WAS AWESOME . THE LISTENED TO WHAT I WANTED AND MADE SURE THAT I DROVE OFF THE LOT WITH WHAT I WANTED. COREY AND TAE WERE AMAZING TO DEAL WITH . I WOULD GIVE 10 STARS TO THEM BOTH ... More
by CHRISSIE44
Employees Worked With
COREY M RIVERA, Tay Page
April 30, 2017
Excellent service I have purchased two car so from this dealership and couldn't be happy with my experiences. Recently, I worked with Alex Dias. I highly recommend seek I have purchased two car so from this dealership and couldn't be happy with my experiences. Recently, I worked with Alex Dias. I highly recommend seeking him out! More
by Bsweller
Employees Worked With
Tay Page, Alex Dias
