Mark Jacobson Toyota

Service worth mentioning..!! I am not a review writer but felt i should mention few names since i felt happy after dealing with them today. I did service few days back but was cha I am not a review writer but felt i should mention few names since i felt happy after dealing with them today. I did service few days back but was charged some $$ since my maintenance expired according to the agent.I went in for something else today and i started talking to Nate.Pleasant ,happy and smiling guy.Ready to help with anything u ask .Then came Jason who was also very nice & understanding . They researched and said i should be covered for the service and refunded me. The thing that stand out is there are few guys (old but don''t mention the name) very intimidating (i almost feel like walking out) ,but few others like Nate and Jason ready to help and very customer friendly .Thanks and appreciate your help today.I felt great after talking to both of u .Good luck. (names are based on the desk name board) More

Barbara is the Best! My experience with Mark Jacobson has been excellent. I have purchased three vehicles from here and each time Barbara has helped me. Barbara is very pr My experience with Mark Jacobson has been excellent. I have purchased three vehicles from here and each time Barbara has helped me. Barbara is very professional and knows her job well. I have been satisfied each time. Barbara ROCKS she goes above and beyond!! More

Good experience at Mark Jacobson Toyota Overall good experience at the dealership buying our new car. Jay, our salesperson, was friendly, knowledgeable, and had a low-pressure style. Negotia Overall good experience at the dealership buying our new car. Jay, our salesperson, was friendly, knowledgeable, and had a low-pressure style. Negotiating was smooth and not prolonged, and the Dhahran Satterwhite, the business manager, was straightforward in moving the sale forward. A wrinkle in our finance options was handled smoothly. When the sale was complete, Jay took the time to make sure we were completely comfortable with the workings of our new car. More

Rav4 Purchase 2/21/17 Mark Jacobson is amazing! This is the third vehicle I have bought from this dealership. My salesman David Levithan is amazing, honest, helpful in many Mark Jacobson is amazing! This is the third vehicle I have bought from this dealership. My salesman David Levithan is amazing, honest, helpful in many ways and very informative. David went back and forth and stayed late to help me with my purchase. I will always request David if I'm back in the marker later on! The manager Kim is also very helpful and worked very hard for us and our purchase. I can't express enough the hard work from these guys. I love my new vehicle and I'm finally in the one I want!! I'll be back in 6 years to purchase another vehicle at Mark Jacobson Toyota of Durham! Until then, I am going to enjoy my brand new Rav4 and all its components. More

Excellent service and knowlegable sales officer Micheal Klen Excellent service by sales officer Mike Klein and sales manager Luke Czubay knowledgeable and helpful. They are all best in their area Mike Klein expl Excellent service by sales officer Mike Klein and sales manager Luke Czubay knowledgeable and helpful. They are all best in their area Mike Klein explained us about the navigation, Bluetooth, etc More

Helpful and Courteous This was the best experience we have had in a car dealership. We had made an appointment in advance with Derek Velazquez, and he met us at the door. This was the best experience we have had in a car dealership. We had made an appointment in advance with Derek Velazquez, and he met us at the door. He was very welcoming, asked us what we were looking for, and helped us to find the right Prius V. Although the entire experience took longer than we would have liked, everyone in the business was friendly, professional and knowledgable. Perks that helped with waiting were coffee, drinks and popcorn, There was also a vending area for customers. Derek made an effort to make sure our privacy was honored by seating us away from other customers so we could talk to him about financial matters. Also Sheyi Bucknor-Smartt was knowledgable, friendly and did his utmost to give us the best deal possible. As long as the experience continues to be good in the future, I would not think of going to any other dealership in this area. Thank you for a great experience! More

My experience with Mark Jacobson Toyota was excellent. Ian was such a pleasure to work with. So glad I chose to do business here. I will definitely spread the word and refer people to Mark Jacobson. Ian was such a pleasure to work with. So glad I chose to do business here. I will definitely spread the word and refer people to Mark Jacobson. More

2016 Used Camry I purchased a used 2016 Toyota Camry and when I got it home I noticed there was scratches on the bumper and behind the back tire on the passenger side I purchased a used 2016 Toyota Camry and when I got it home I noticed there was scratches on the bumper and behind the back tire on the passenger side. Alex scheduled an appointment for me with the service department and they fixed the issue, free of charge! More

TERRIBLE I purchased a 2012 Toyota Camry for $22K in 2013. The key fob fell apart shortly afterward. The dealer put it back together. It fell apart on the way I purchased a 2012 Toyota Camry for $22K in 2013. The key fob fell apart shortly afterward. The dealer put it back together. It fell apart on the way home. I asked for a new one. They said "no". Pretty simple. They don't want my business and surely won't get any from my family nor my friends. What a way to do business!!! Salesman: Azza Al-Ejjo More

Will always buy from here. When I spoke Ms Barbara she understood what I wanted, and how much I wanted to pay. She worked hard to get me a great deal. I love my 2017 Camry, and When I spoke Ms Barbara she understood what I wanted, and how much I wanted to pay. She worked hard to get me a great deal. I love my 2017 Camry, and they gave me an awesome deal on my trade -in. Everyone was nice and professional. They answered all of the questions I had, and I didn't feel like I was being rushed or pressured into buying a car. They let me go at my pace, and make my own decision. More