We wanted to replace our 6 yr old Kia Soul with a new Soul, and since the 2020 was just out, the 2 Kia dealers did not have the model (EX) we wanted without special ordering it. I went online and contacted Mark Kia. The internet salesman (Jason) contacted me, we discussed a deal with our 2013 trade-in, sent pics of the 2013 to him, and he made an offer. Even though his offer for the trade-in was a little lower than a local dealer had made, he found the model and color we wanted in town, said he'd bring it in, and made us an offer. The local dealer's offer to order one was about $1000 higher than Mark Kia's offer. 2 days later, we drove to Scottsdale, signed the papers, and the next morning we drove our new Soul home. The price was as negotiated, and delivery of the vehicle was on time.