Mark Kia

Dave provided probably the best customer service I have EVER had. He was curtious, informative and professional. He kept me informed on the status and the cost of the repair - step-by-step. He is a vala EVER had. He was curtious, informative and professional. He kept me informed on the status and the cost of the repair - step-by-step. He is a valauable asset to Kia and to Mark Kia. More

He answered all my questions, helping me to understand why I needed the services I bought, and also prevented me from spending unnecessary money on fluid flushes I did not need to purchase. In addition, h why I needed the services I bought, and also prevented me from spending unnecessary money on fluid flushes I did not need to purchase. In addition, he gave me an estimate of 2 to 2.5 hours for the service, but it only took about 1.5 hours. More

The service guys take good care of you. They don't try to sell you on stuff you don't need and they also check things you don't ask them to, just to make sure everything is okay. I've been a Mark Kia cus to sell you on stuff you don't need and they also check things you don't ask them to, just to make sure everything is okay. I've been a Mark Kia customer for over 6 years and I have been happy with their service. More

This is the second vehicle (Kia Sorento) we've purchased through Mark Kia in Scottsdale, AZ and we can't say enough about this dealership. We still have the first vehicle purchased in 2006 and have been ex through Mark Kia in Scottsdale, AZ and we can't say enough about this dealership. We still have the first vehicle purchased in 2006 and have been extremely happy with the service department throughout the last five years. We have been loyal in bringing our current vehicle to Mark Kia for service and we will continue doing the same with our newest vehicle (Kia Sorento). I stand by my rating of 5's in all respects regarding the dealership, especially Bruce Johnson, as he sold us our first Kia Sorento 5 years ago; we were happily surprised that he was still there when we called and asked for him this time (yes, we kept his card in our vehicle file); that says it all about how Mark Kia treats their employees as well! The location of Mark Kia is extremely easy to get to, and the Service Department is the friendliest service department I have ever been to! The reason I rated the "Price" a 4 is only because 5 years ago there were a few more incentives and we were able to get into the same vehicle for less $$$. However, we are seeing now that there is plenty of "bang to the buck" with our new Sorento LX and Bruce did all he could possibly do, price wise. I have been referring people to Mark Kia since our first purchase in 2006 and will continue to do so in 2012 moving forward. Thank you Mark Kia for excellent salesmanship, service and overall committment to pleasing and keeping customers! More

My Kia Soul ac broke @21k miles. A mystery to me but a quick fix from Allen and his crew. He was so amazing and polite! I was very worried about this and he calmed me down and fit me it as soon as I coul quick fix from Allen and his crew. He was so amazing and polite! I was very worried about this and he calmed me down and fit me it as soon as I could. I also gave him some other concerns including car still pulls to right since I bought it w/zero miles and my radio does crazy stuff. The car drives so smooth now, radio doesn't have any issues and the ac is cold and working. THANK YOU to Allen. He is wonderful. I also want to extend a THANK YOU to Bruce for driving me to the mall w/my daughter and making me laugh. I thank you Allen and Bruce!! More

I liked the service because it was not high pressure. Also the sale staff was friendly and they knew the product. If anyone did not know the answer to a guestian they got the answer from someone else. Also the sale staff was friendly and they knew the product. If anyone did not know the answer to a guestian they got the answer from someone else. More

I have taken my car to Mark Kia and Mitsubishi for over 18 months now to have it regularly maintained and serviced. I have never had a negative experience with the quality of service or customer care when 18 months now to have it regularly maintained and serviced. I have never had a negative experience with the quality of service or customer care when interacting with the service members. Everyone I have worked with has been candid and unassuming, while never coercing a recommendation for additional service. I plan to continue using Mark Kia and Mitsubishi for continued car care in the future and would certainly recommend it to a friend/family member. More

Dublin and Amanda were very attentive and Dublin was able to narrow in on a car very quickly based on my needs and desires which quickened the process. I did not feel that I was being over sold; rather, I f to narrow in on a car very quickly based on my needs and desires which quickened the process. I did not feel that I was being over sold; rather, I felt my needs were being made a priority. More

I had a great experience with both Jack and Chuck from the test drive through to signing the papers. Thanks for all of your help! Emily the test drive through to signing the papers. Thanks for all of your help! Emily More

Our Sales person was extremely open and trusting. My husband and I test drove a few different cars. In a couple of cases our dealer heard the car we were test driving make a noise that he said he didn' husband and I test drove a few different cars. In a couple of cases our dealer heard the car we were test driving make a noise that he said he didn't know what it was. Instead of covering it (the noise) up he mentioned it. I thought that was very honest of him. I respect him for that. He was also very friendly and knowledgeable of the different cars we test drove. He seemed to know a lot about each of the cars we drove. Most of all his honesty and knowledge is what made us very comfortable with purchasing from Mark Kia. More