Mark Kia

Laura made the entire experience of getting my car serviced completely painless. They did exactly what I needed and they provided a Lyft for me to go get brunch in the meantime. serviced completely painless. They did exactly what I needed and they provided a Lyft for me to go get brunch in the meantime. More

Our first service experience with Mark Kia couldn't have been better. I scheduled the appointment online and arrived early. They were ready for the car and knew what services I'd requested. I was out sooner been better. I scheduled the appointment online and arrived early. They were ready for the car and knew what services I'd requested. I was out sooner than I expected to be — the wait time was reasonable for what I was having done — and my excellent service adviser, Cori Majercin, thoroughly went over everything they'd done and what I might need to attend to in the near future. Great service. More

Great experience leasing an new EV6. Ana was fantastic! No pressure and straightforward. The paperwork went smoothly with Jordan. One of the best dealership experiences I've ever had. Ana was fantastic! No pressure and straightforward. The paperwork went smoothly with Jordan. One of the best dealership experiences I've ever had. More

Mark Kia Thank You for helping us get our new car im glad everything worked out at the end very happy with everyone who helped us. everything worked out at the end very happy with everyone who helped us. More

Mark Kia was amazing! They stood behind their service and replaced a missing part on the used car I just bought. It was much appreciated! They stood behind their service and replaced a missing part on the used car I just bought. It was much appreciated! More

Best service department. Bryan took care of everything from getting me a ride to and from home to washing my car after service and getting the job done sooner than I expected Bryan took care of everything from getting me a ride to and from home to washing my car after service and getting the job done sooner than I expected More

Best dealership in the valley. Wouldn’t take my vehicle anywhere else. Highly recommend it! Wouldn’t take my vehicle anywhere else. Highly recommend it! More

Knowledgeable salesmen, pleasant without high pressure and no hard sell tactics. Helpful in setting up vehicle preferences. and no hard sell tactics. Helpful in setting up vehicle preferences. More

Lots of inventory to choose from and prices are very fair. Jacob was great, no pressure and very polite. fair. Jacob was great, no pressure and very polite. More

We've owned our 25 Carnival for a few months now and, aside from a minor battery issue that was resolved quickly and efficiently by the dealership, we are extremely happy with the vehicle. It's been a gr aside from a minor battery issue that was resolved quickly and efficiently by the dealership, we are extremely happy with the vehicle. It's been a great vehicle experience overall. However, I wanted to share our experience with the dealership's post-purchase survey process. After purchasing the vehicle, we were invited to return to the dealership to complete a customer satisfaction survey with the assistance of a staff member. We were told the survey was complex and that their help would ensure we completed it correctly. We were also offered a gift card for our time. While the offer seemed appealing, the process was ultimately disappointing. Upon arriving at the dealership, a staff member filled out the entire survey for us. We were then told the gift card would be mailed to us. Despite completing this process in early November, we have yet to receive the promised gift card. While our vehicle purchase experience and the quick resolution of the battery issue were positive, this experience with the survey process has left us feeling misled. I would advise other customers to be aware of this process and manage their expectations accordingly. More