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Mark Kia - Service Center

Scottsdale, AZ

4.9
300 Reviews

300 Reviews of Mark Kia - Service Center

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October 20, 2024

Michael and the service team were fantastic. They completed a recall and were super efficient and friendly More

by adman1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
October 12, 2024

Both service visits I’ve had went very well. Josh takes care of me and gets me back in the road quickly. My daughter referred me since she has nothing but good things to say about Josh and Mark More

by Rob Dawg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
October 08, 2024

Always delivers what they say. .best customer service... highly recommend... always satisfied..very friendly and upbeat More

by guera1382
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
September 25, 2024

Great place great service and great people working there. You’ll be very happy with the service you get. More

by gelco1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2024

Brought my Sportage in for an alignment. Check in process was seamless- very professional people all the way. Shout out to my Service Advisor Brian! Told me it would take 90-120 minutes b More

by Mikegocats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Johnson
September 17, 2024

I used the service department for my first check in at 3,000 miles. Efficient and courteous. Chad was grwat. More

by reviewer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad in service
September 11, 2024

First time using the service dept since we purchased the car. I was very impressed with their efficiency, friendly attitude, and amenities. They had everything done in 40 minutes. More

by bbreno1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Nelson
Sep 11, 2024 -

bbreno1999 responded

Very pleased

August 20, 2024

Mark Kia is a exceptional dealership. Service techs are professional & courteous. They keep you up to date on process of work. Josh did great job on most recent visit. More

by hookedputt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh in service on this visit. Jose was also exceptional on many previous occasions.
August 07, 2024

After having a engine failure on my 2017 Sportage last month, I called Mark Kia and related the problem to Mike Zaccardo in the service department. He was able to resolve the problem for me by obtaining a More

by Don
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Zaccardo
July 29, 2024

Laura Hernandez was on her game, she had me in at 8am and was out by 9. Thanks Laura. More

by mgerwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hernandez
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