Back

Mark Mazda

Scottsdale, AZ

4.5
663 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Contact Dealership

3875 N 89th St

Scottsdale, AZ

85251

Directions

By Type

Showing 663 reviews

July 31, 2019

Itvwas a great experience This was our second time coming in and both times it was fast easy and they were incredibly understanding and just great to work with. More

by BrandeeG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John krawl
Jul 31, 2019 -

Mark Mazda responded

Thank you for taking the time out of your day to write a kind review, Brandee! We appreciate you choosing to do business with Mark Mitsubishi. Please feel free to reach out if we can help out with anything else! Michelle Freese Michelle.freese@markkia.com CRM

July 23, 2019

Dont do it! Deceptive , dishonest, unscrupulous, incompetent, rude and unprofessional. Do yourself a favor, just go to an established, legitimate dealership, dont More

by ChrissyShoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ari sucks, Andie Peak
Jul 30, 2019 -

Mark Mazda responded

Hi Chrissy, I would love gain some more knowledge on the issue. Would you mind emailing me? I appreciate the constructive feedback, and look forward to speaking with you soon. Michelle Freese Michelle.freese@markkia.com CRM

July 21, 2019

Margaret Getchell Kevin appeared to be cocky and full of himself. The front desk girl was initially rude. My finance guy was terrific. Maylee was pleasant and just doin More

by MGetchell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Veliz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maylee Burleson
July 02, 2019

Friendly pkace Very good and friendly people have takwn my SUV there from when I purchased it alway get great service and fast service, they always wash the vehicle More

by TheWolfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Jul 03, 2019 -

Mark Mazda responded

Thank you for the positive feedback, TheWolfer!! We appreciate your business. Michelle Freese Michelle.freese@markkia.com CRM

July 02, 2019

How Maylee was pawned off on me At first I got a hold of Eric But Eric never return my calls so I ask to speak to someone else contact with Maylee she is nice and helped all she coul More

by Montana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maylee
Jul 03, 2019 -

Mark Mazda responded

Hi Montana, thank you for taking the time out of your day to give us some feedback! We are pleased to hear Maylee took great care of you. Congratulations on your new Outlander! Michelle Freese Michelle.freese@markkia.com CRM

June 24, 2019

Great Awesome service work finsh at time promised.will recommend to all my friends family and work colleagues. Will recommend to everyone i know to go to th More

by Lancer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert alaniz
Jul 03, 2019 -

Mark Mazda responded

Thank you for the kind review and recommendation, Lancer! We are so happy to hear you enjoyed your experience with Mark Mitsubishi. Please feel free to reach out if we can do anything else for you. Michelle Freese Michelle.freese@markkia.com CRM

June 23, 2019

Great dealership! I bought my car brand new from this dealership and they have always been the one to do all of the service to the car ever since. I keep taking it back More

by brittybrit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Jul 03, 2019 -

Mark Mazda responded

That is great to hear, Brit! We appreciate you choosing to do business with Mark Mitsubishi, and look forward to working with you again. Michelle Freese Michelle.freese@markkia.com CRM

June 13, 2019

The Best experience ever. I gave this establishment five stars simple because our family enjoyed the experience of being treated with greatness. The service was on point and wo More

by Rick1lindam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Howarrh, Joshua Spencer, Kevin Moran
Jun 21, 2019 -

Mark Mazda responded

Thank you Rick, and Linda! We are so pleased to hear you enjoyed your experience at Mark Mitsubishi. We appreciate you recommending us, and look forward to working with you again in the future!! Hi Irv, thank you for the constructive feedback. I apologize for all the issues you dealt with. Do you mind emailing me so I can pull your information up? Thanks! Michelle Freese Michelle.freese@markkia.… CRM

June 08, 2019

Wouldn’t come back if this was my first experience I arrived ten minutes early for my oil change appointment yet it was over an hour and a half until my vehicle was ready. An hour of that time I had to More

by satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t know their names
Jun 21, 2019 -

Mark Mazda responded

Thank you for the informative feedback. I apologize you didn't enjoy your experience with us, this issue has been brought to my attention and I will speak with management about it. We hope we can earn your business again in the future! Michelle Freese Michelle.freese@markkia.com CRM

June 07, 2019

Not happy Came in for routine oil change. Told a tire was damaged and needed to be replaced. I was told when I purchased the car that tires are replaced at no c More

by Candymathews
Recommend Dealer
No
Employees Worked With
Richard
Jun 21, 2019 -

Mark Mazda responded

Hi Candy, I apologize for the miscommunication about our Tires for Life program. When you bought the vehicle, you also signed a contract stating you understood how it worked. I understand your frustrations on not getting a quote, I believe that was another miscommunication from our service advisors simply thinking you came in for a new tire. Again, I apologize and hope we can earn your business again in the future. Michelle Freese Michelle.freese@markkia.com CRM

...
34
...