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Mark Mazda

Scottsdale, AZ

4.7
693 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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3875 N 89th St

Scottsdale, AZ

85251

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Showing 693 reviews

September 09, 2019

Needed a new car Jose Cruz was a Sales Rep that was excellent and wonderful to do business with! My whole experience was very gratifying and pleasant. I have nothing b More

by 2009!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dealt with Accounting manager/cannot remember his name, but he was professional and thorough as well. , Robert Lemon III, Jose Cruz
Sep 09, 2019 -

Mark Mazda responded

Thank you for the kind review! We are so pleased to hear Jose took great care of you, please feel free to reach out if we can do anything further for you! Michelle Freese Michelle.freese@markkia.com CRM

September 09, 2019

New truck purchase Everyone was excellent. The only issue was waiting for finance person to be available. They were all excellent. I enjoyed the purchase process thank y More

by Shansman2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Cruz
Sep 09, 2019 -

Mark Mazda responded

Hi Shansman2, thank you for the kind feedback! We are so happy to hear you enjoyed your experience with us. Please feel free to reach out if we can do anything else for you! Michelle Freese Michelle.freese@markkia.com CRM

September 08, 2019

Wonderful experience .... Staff went over and beyond! I James at Mark Mitsubishi was awesome. He and his partner went out of there way to get me financed. I admit I have challenges to my credit .. I tboug More

by mwilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Fajardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wyatt Hogue
Sep 10, 2019 -

Mark Mazda responded

Thank you for the positive feedback, MWilson! We appreciate you taking the time to share your experience, please reach out if we can do anything else for you! Michelle Freese Michelle.freese@markkia.com CRM

September 06, 2019

Excellent custom service Absolutely recommend this dealership, 100% recommend jose cruz .. he was an ecellent salesmen, very kind and open to any concerns with the car. I'm ve More

by Rafael baeza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Cruz
Sep 10, 2019 -

Mark Mazda responded

Hi Rafael, thank you for the kind feedback and recommendation! We are so pleased to hear you were satisfied with your experience. Please don't hesitate to reach out if we can assist you with anything further. Michelle Freese Michelle.freese@markkia.com CRM

August 27, 2019

Excellent customer service Our experience with Mark Mitsubishi was nothing short of phenomenal. Pablo was exceptional and Andie was the only reason we came in by keeping in touc More

by ellen53062
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wimsatt and Coral, Joshua Spencer, Michelle Freese, Andie Peak, Robert Lemon III, Pablo Jauregui
Aug 28, 2019 -

Mark Mazda responded

Thank you for the positive feedback, Ellen! We are so thrilled to hear you enjoyed your buying experience with our staff at Mark Mitsubishi. Your business is very important to our team, please reach out if there is anything further we can do for you! Michelle Freese Michelle.freese@markkia.com CRM

August 23, 2019

Just shop here. Best place for sure. This is the most straightforward experience. They give the lowest price so you don't need to do too much homework to try to outwit because they are s More

by happy car buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Veliz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Cruz, Pablo Jauregui
Aug 28, 2019 -

Mark Mazda responded

Wow, thank you for the extremely kind review! We are so thrilled to hear you enjoyed your car buying experience. We also appreciate you taking the time to give us back some great feedback. Please don't hesitate to reach out if you need anything, congratulations on your new vehicle!! Michelle Freese Michelle.freese@markkia.com CRM

August 23, 2019

Service As always, the Service team did a great job. Craig was my advisor and was very professional. Ryan was nice enough to shuttle me to and from work. More

by Guy
Recommend Dealer
Yes
Employees Worked With
Ryan, Craig McClanahan
Aug 28, 2019 -

Mark Mazda responded

Thank you for the kind feedback, Guy! We appreciate your time and business with Mark Mitsubishi. Michelle Freese Michelle.freese@markkia.com CRM

August 20, 2019

Never buying another carnot going back for service I drove 250 miles r.t. for a free oil change. Everything was fine until I noticed display on my dash was still in technical data. Told the service dep More

by Sedona
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Never really got his name
Aug 22, 2019 -

Mark Mazda responded

Thank you for the feedback on your visit. I apologize we did not switch back your original setting. We would love to gain more information about your sales experience when you have time. Mark Mitsubishi appreciates your time and business. Please feel free to reach out if we can do anything further for you. Michelle Freese Michelle.freese@markkia.com CRM

August 14, 2019

Experienced staff. Staffed worked with me in obtaining the best deal possible. Some hiccups but overall pleasant experience! Would recommend and return to purchase anot More

by Johnny i
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wimsatt, Robert Lemon III, Jon Kroll, Wyatt Hogue
Aug 15, 2019 -

Mark Mazda responded

Hi Johnny, thank you for the kind feedback! We are so pleased to hear you enjoyed your experience at Mark Kia, please reach out if we can do anything further for you! Michelle Freese Michelle.freese@markkia.com CRM

August 09, 2019

Good experience So far so good. I prefer to negotiate online and they worked with me on all deal points online. Impressed with the negotiation and friendliness. More

by Cableguy1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Kroll
Aug 09, 2019 -

Mark Mazda responded

Thats great to hear, Cableguy1970!! We are so pleased to hear you enjoyed your experience with Mark Mitsubishi. Please reach out if we can do anything else for you in the meantime. Michelle Freese Michelle.freese@markkia.com CRM

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