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Mark McLarty Ford

Little Rock, AR

3.0
782 Reviews

4400 Landers Rd

Little Rock, AR

72117

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Showing 782 reviews

June 29, 2018

Service Customer service was great and will be back Allen was great. I know anyone that goes to see him will be very well taken care of More

by CALLIE.ELISE.REED
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Buck
Jun 29, 2018 -

Mark McLarty Ford responded

Callie, thank you for the positive feedback! We are happy to hear you had an excellent service experience with Allen and our team! We appreciate you and your business!

June 29, 2018

Amazing customer service experience My experience was amazing and very speedy! They found an additional issue while my car was in the shop and I was called before they took any action by More

by JENN.DONAHUE2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tia McLoud
Jun 29, 2018 -

Mark McLarty Ford responded

Jenn, we are very glad to hear you had an amazing customer service experience with our team! We appreciate you and your positive feedback! Thank you again for your business!

June 29, 2018

Oil change Great Service Dept, quick quality service. Outstanding customer service. Came in late in the day without an appointment. They got right on the servic More

by MLEWIS1201
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Habel
Jun 29, 2018 -

Mark McLarty Ford responded

Thank you so much for the positive review! We are very happy to know you had a great service experience with our team! We appreciate you and your business!

June 29, 2018

Unprofessional Price wasn’t the same as agreed upon when I first worked a deal with them. Was financed through someone else when assures I would be financed through More

by TIMLUCAS123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim bob moore
Jun 29, 2018 -

Mark McLarty Ford responded

Tim, we sincerely apologize for your experience. We will send your review to our management team to investigate the situation further. We do strive for quality customer service and appreciate your honest feedback. Again, we are sorry for the inconvenience and frustration this has caused.

June 29, 2018

Great Customer Service My service advisor, Justin, kept us updated with all services being performed to my vehicle. Justin took care of my car and put our minds at ease duri More

by SHUNTELE.CARROLL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Habel
Jun 29, 2018 -

Mark McLarty Ford responded

Thank you so much for the positive feedback! We are very glad to know you had a great customer service experience with Justin and our team! We appreciate the kind words and your business! Thanks again!

June 29, 2018

Great experience Fantastic service, took great care of me. Took vehicle almost immediately to service bay. The wait was very short. They finished with my vehicle quick More

by rbaldwin63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Habel
Jul 02, 2018 -

Mark McLarty Ford responded

Thank you so much for the positive feedback! We are happy to know you had fantastic service and a great overall experience with us! We appreciate you and your business!

June 29, 2018

2013 Ford F-150 They had good deal and the sales department was very nice and professional. The truck I got needed new tires so they put them on there for me. More

by babyb2004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie the salesman
Jul 02, 2018 -

Mark McLarty Ford responded

We are happy to hear you had a great experience with us! Thank you for the positive feedback! We appreciate you!

June 28, 2018

Review This visit was much better than my initial visit at this service department. Hopefully, there will no longer be an issue with the transmission in my 2 More

by Mrs_J_Andrews
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Buck
Jun 28, 2018 -

Mark McLarty Ford responded

Mrs. Andrews, thank you so much for the honest positive feedback! We are happy to hear you had an excellent service experience this time! We appreciate you and your business!

June 28, 2018

Always helpful to me Justin has always done above what one would ask. Great people to work with. From the front desk to the nice gentleman that took me to my workplace wil More

by mwr4486107
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Habel
Jun 28, 2018 -

Mark McLarty Ford responded

We are glad to know Justin does a great job on your vehicle! We appreciate you and your business! Thank you for the positive feedback!

June 28, 2018

Service Excellent customer service and fast service... would recommend to others... clean waiting area... Tia informed me of great services available to Linco More

by LINDACROWELL11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tia McLoud
Jun 29, 2018 -

Mark McLarty Ford responded

Linda, thank you so much for the positive feedback! We love hearing you had an excellent service experience at our location! We appreciate you and your business!

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