Back

Mark McLarty Ford

North Little Rock, AR

4.4
837 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Contact Dealership

4400 Landers Rd

North Little Rock, AR

72117

Directions

By Type

Showing 837 reviews

July 20, 2018

Sales and finance are great! Detail team doesn’t do a good job. They had to take the car back 3 times and it still wasn’t clean. Car had 3000 miles on it already and was classifie More

by shawn.richanson
Recommend Dealer
Yes
Employees Worked With
Ronnie Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xavier Toombs
Jul 20, 2018 -

Mark McLarty Ford responded

Shawn, thank you for sharing your honest feedback! We are glad to know you had an overall good sales experience! We do appreciate you and your business!

July 20, 2018

2016 ford mustang evaporator core replacement It was determined I had to replace the evaporator core in my Mustang. The service department was very helpful in giving me a loaner vehicle and keepin More

by MARK.GREEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Veuleman
Jul 20, 2018 -

Mark McLarty Ford responded

Mark, thank you so much for the positive feedback! We are happy to hear you had a great overall experience with our service! We do appreciate you and your business!

July 20, 2018

Allen is the best service assistant I have had Allen is knowledge and very helpful. I can always depend on him. The support folks do a great job. Coffee, and pastries we a big surprise but very nic More

by WENDELL.PHILLIPS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Allen
Jul 20, 2018 -

Mark McLarty Ford responded

Thank you for the great feedback, Wendell! We do appreciate knowing you had a great service experience with Allen and our team! Thanks again for your business!

July 19, 2018

Purchasing 2018 F-350 Crew Cab DRW Truck Purchased the first half of our retirement dream! Bill Carter was a pleasure to work with. He knew just the vehicle the moment I told him what we we More

by buster09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance -Miller(?), Bill Carter
Jul 20, 2018 -

Mark McLarty Ford responded

We are so happy to know Bill and our sales team were able to help you purchase your 2018 F-350! We love hearing you had a great overall experience and appreciate your positive feedback! Thank you again for your business!

July 19, 2018

The service man was great and efficent not sat Fast in and fast out with what they had to do. Good job crew will come back for more. Computer for 39.95 did not say for 5 quarts needs correcting More

by LINKYPOP1949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2018 -

Mark McLarty Ford responded

Thank you for the positive feedback! We are happy to hear you had a great overall experience with our service! We appreciate you and your business!

July 19, 2018

Service Department Sucks I have used this place for years, and have never had a bad experience until this time. The lady was very nice and the only person that tried to wait o More

by Dealbreaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure of names
Jul 19, 2018 -

Mark McLarty Ford responded

We sincerely apologize for your experience with us. We will alert your review to our management team and investigate the situation further. We do strive for quality customer service and appreciate your honest feedback, as it will help us improve for the future. If you would like to reach out to Tami Dick, our Customer Relations Manager, her email is tdick@mclartyauto.com or phone 501-955-5342. Again, we are very sorry to hear you had a less than exceptional experience this time.

July 18, 2018

1st Service of 2018 Ford f-150 Good service friendly folks. Clean area and fast service. Good drinks and popcorn. clean restroom and nice sales nice cars and trucks clean lobby area More

by JSB1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2018 -

Mark McLarty Ford responded

Thank you so much for the positive feedback! We love hearing you had a great first service visit at our dealership! We appreciate you and your business! Thanks again!

July 18, 2018

Labor charge was ridculous for what they did Service was only suppose to recharge ac, instead did 2 hour check and charged us over 300. I would have expected half of that amount. Originally the More

by SLAYOCT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Allen Buck
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Man who moved the RV
Jul 18, 2018 -

Mark McLarty Ford responded

We are very sorry to hear you had a less than exceptional service experience. We will send your review to our management team and investigate the situation further. We do strive for quality customer service and appreciate your honest feedback. If you would like to contact Tami Dick, our Customer Relations Manager, her email is tdick@mclartyauto.com or phone 501-955-5342. Again, we sincerely apologize for your experience.

July 18, 2018

Excellent, speedy, friendly Oil changed and tires rotated, in addition they inspected my exhaust and performed a 100 point inspection. No issues found at all. Car drives better t More

by turianx9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Chapman, Alfonso Guevara, Tia McLoud
Jul 18, 2018 -

Mark McLarty Ford responded

We are happy to hear you had an excellent service experience with us! Thank you for sharing your positive feedback! We do appreciate you and your business!

July 18, 2018

Oil change,tire rotation, replace air filter They got right to my car and let me know the inside air filter needed changing. They offered me a car wash but I was in a hurry so turned it down this More

by MKROE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2018 -

Mark McLarty Ford responded

Thank you for sharing your positive feedback with us! We are glad to know you had a great overall service experience! We appreciate you! Thanks again for your business!

...
60
...