Mark McLarty Toyota

Good service Recommend removing smoke odor from cars before putting on lot. A car that was driven off the lot and returned by buyer should not be placed with new c Recommend removing smoke odor from cars before putting on lot. A car that was driven off the lot and returned by buyer should not be placed with new cars. Buying a car is so frustrating because of the unnecessary pressure to buy a car and then buy a warranty. No means no! At one point I was circled by sales people. This didn't help. It only caused unnecessary anxiety. I was there to buy a car not to have my heart race and feel like I was trapped. You need to keep in mind that there are many people have PTSD. Being circled may trigger unpleasant emotions. More

First Class Customer Service After shopping for a vehicle at several local dealerships, the staff at Mark McLarty Toyota stood head and shoulders above the rest. A discrepancy wit After shopping for a vehicle at several local dealerships, the staff at Mark McLarty Toyota stood head and shoulders above the rest. A discrepancy with their web site advertised price was quickly resolved and and the purchase process was finalized in a timely manner. More

Very Happy! Very pleased and very satisfied with the process. From beginning to end, Mr. Robinson was extremely helpful and answered all our questions. All of t Very pleased and very satisfied with the process. From beginning to end, Mr. Robinson was extremely helpful and answered all our questions. All of the people we came in contact represented the dealership well. I was impressed with the facilities. More

poor customer service Poor customer service, called four phone messages left on three different lines and an internet chat message (none were returned), cashier was less t Poor customer service, called four phone messages left on three different lines and an internet chat message (none were returned), cashier was less than helpful and boarder line rude. Nick was helpful, just could not get ahold of him. I left two messages with Scott, one with the cashier, one with Matt and chatted with Ashley over two and a half hours with no response. More

Longest Oil Change Ever Made an appointment. Oil change and tire rotation still took 2.5 hours to complete. I watched as other vehicles whizzed in and out through the expre Made an appointment. Oil change and tire rotation still took 2.5 hours to complete. I watched as other vehicles whizzed in and out through the express lane. I guess I should have went that route instead of scheduling service. Lessons learned.... More

Oil change Very friendly and was fast. They were all very nice and explained everything there were going to do. I would definitely recommend this dealership to e Very friendly and was fast. They were all very nice and explained everything there were going to do. I would definitely recommend this dealership to everyone. More

Competent and slow I made an oil change appointment for 10:30a. Arrived at 10:20a. Waited five minutes to be addressed by a service agent. No communication until at 12:1 I made an oil change appointment for 10:30a. Arrived at 10:20a. Waited five minutes to be addressed by a service agent. No communication until at 12:15p when I asked for status report. i left lot, my vehicle serviced, at 12:25. More

Didn’t do nothing I brought my truck in because I had lights coming and flash and then go off and fuel gauge act up and they said they cleaned around my gas tank lid an I brought my truck in because I had lights coming and flash and then go off and fuel gauge act up and they said they cleaned around my gas tank lid and I checked it before I left and it hasn’t been touched More

Scheduled Service My service advisor Nick makes everything easy. He makes sure that everything as handled and explained. He is excellent and a asset to the Service Depa My service advisor Nick makes everything easy. He makes sure that everything as handled and explained. He is excellent and a asset to the Service Department. More

Friendly staff Matt Watkins was very knowledgeable about the different makes and models. From start to finish, the whole process was smooth and relatively fast. He t Matt Watkins was very knowledgeable about the different makes and models. From start to finish, the whole process was smooth and relatively fast. He took time to explain all of the different features in detail. The car was very clean and ready when I arrived to pick it up. They whole buying experience was exceptional. More