Mark McLarty Toyota

Friendly staff Matt Watkins was very knowledgeable about the different makes and models. From start to finish, the whole process was smooth and relatively fast. He t Matt Watkins was very knowledgeable about the different makes and models. From start to finish, the whole process was smooth and relatively fast. He took time to explain all of the different features in detail. The car was very clean and ready when I arrived to pick it up. They whole buying experience was exceptional. More

Awesome experience The was an awesome experience dealing with McLarty Toyota. There was absolutely no pressure from the salesman. I highly recommend anyone to go there a The was an awesome experience dealing with McLarty Toyota. There was absolutely no pressure from the salesman. I highly recommend anyone to go there and see for themselves if they are interested in a new or used vehicle. More

Oil change We bought the Toyota care package to have oil changes done at dealership and each time have had to wait over 3 hours as well as the service department We bought the Toyota care package to have oil changes done at dealership and each time have had to wait over 3 hours as well as the service department not have the right tools in order to change the air filter. More

Best service ever for a first car Bj was my sales person and he helped me find the car that was best for me one of the best dealerships I’ve ever been too!!! Would absolutely recomme Bj was my sales person and he helped me find the car that was best for me one of the best dealerships I’ve ever been too!!! Would absolutely recommend anyone to this dealership. More

Always exceptional customer service. The customer service was so exceptional that is why I drive 1hr to get this service. The mechanics are knowledgeable I'm 100% satisfied. I'm happily r The customer service was so exceptional that is why I drive 1hr to get this service. The mechanics are knowledgeable I'm 100% satisfied. I'm happily recommending for my friends and family. Thank you. More

Poor customer service/service in general Was told my appt. was on wrong day. Employee was to the point of being rude. Still don't know what was completed. Original service guy was at lunch. N Was told my appt. was on wrong day. Employee was to the point of being rude. Still don't know what was completed. Original service guy was at lunch. No one else could tell me. Just had me sign and I had to find my keys out of group of other keys, they didn't have the yellow tab on them. I had come in on Saturday, Dec. 15th and was told there would be a 2 hour wait. We scheduled an appt. for Friday, Dec. 21st at 11:00am. When I arrived, sat in vehicle about 10 minutes before anyone came to assist me. The guy pretty much called me a liar when I said I had an appt. Even though I'd received reminder e-mails. My vehicle was at 16,000 miles and the maintenance required light had come on prior to the 15th. Service guy said my oil didn't need to be changed and I could wait until 20,000 but I was due for a tire rotation. He suggested if it were him, he'd wait and do them both at 20,000. I told him, I didn't agree with that and was told to bring it in for the service. He said my appt was on the 20th. Anyway, it was not the service I previously received from your dealership. I still don't know if the tires were rotated - well I kind of do, but that's our opinion. I had to locate my own vehicle and there was a tag and the yellow tag attached on the dashboard. In the past, the tag hangs from the rear view mirror and the yellow tag is attached to my keys. The young guy that released my vehicle to us, was friendly, but had no idea what had been done and couldn't explain anything. He just let me pick my keys and leave. Sorry, but at this point, I'll be looking elsewhere for service. More

Purchase of New Vehicle We had a good experience with the McLarty dealership. The staff was friendly and not overly pushy to force a sale. The staff was knowledgeable and hel We had a good experience with the McLarty dealership. The staff was friendly and not overly pushy to force a sale. The staff was knowledgeable and helpful when making a decision on the purchased vehicle. More

Excellent service at an excellent price. Took a few minutes to get w as ited on but when they did, the service was exemplary and much to my surprise, an awesome price! Took a few minutes to get w as ited on but when they did, the service was exemplary and much to my surprise, an awesome price! More

Service I bought my car from Mark Maclarty. it causes a lot of problems, water in my trunk, but no one wants to take the responsibility. I bought my car from Mark Maclarty. it causes a lot of problems, water in my trunk, but no one wants to take the responsibility. More

Helpful, informative employees Salespeople and financing department were patient and helpful while I found what I wanted! Took all my questions and I didn’t feel like I was being ch Salespeople and financing department were patient and helpful while I found what I wanted! Took all my questions and I didn’t feel like I was being cheated More