Mark McLarty Toyota

Fast and efficient I was about to make a 1000 mile trip and saw a screw sticking out of my tire. It was 5 pm on Friday evening. I was about to make a 1000 mile trip and saw a screw sticking out of my tire. It was 5 pm on Friday evening. More

Great Had a great experience with McClarity Toyota. Everyone at the dealership was very courteous and exceptional. I definitely will use them in the future Had a great experience with McClarity Toyota. Everyone at the dealership was very courteous and exceptional. I definitely will use them in the future for my Toyota needs. More

Great Service The Guys and Girls in Service are great! I highly recommend anyone to go to Mark Mclarty Toyota for any sales and service. Great Company!! The Guys and Girls in Service are great! I highly recommend anyone to go to Mark Mclarty Toyota for any sales and service. Great Company!! More

Too many trips to the Service Center.. It took us four trips back and forth from Cabot to North Little Rock to get our service done. We had three procedures to have done that were recalls It took us four trips back and forth from Cabot to North Little Rock to get our service done. We had three procedures to have done that were recalls from Toyota. I called and told them what we needed done and set an appointment. We arrived for the appointment and was told they wouldn't be able to do the work that day, they must inspect the vehicle first and order any parts they would need. We were given another appointment after they called to let us know they had recieved the parts they had ordered. So we once again we arrived at the Service Center on time for our appointment (take into account we had to to take two vehicles each time we went to the service center. we would have had to been there all day, otherwise.) and then to be told, "This is the day before Thanksgiving...we are short-handed and we cannot just work on your vehicle all and let the oil changes etc. just go" So they made us yet Another appoinment for After Thanksgiving. We did arrive for the appoinment on time and they finally were able to take our vehicle in to be fixed. It was very hard for me to have to keep going back to this establishment to get my fixes. I actually wanted to go to Conway to get it fixed...I really wanted a center that communicated with each other and their customers! I do not feel like Mike McCarty Toyota did that at all. Their business sense was not acceptable and I would not recommend going there unless it was a last resort! More

Great Service I always have a great experience when I go into Toyota. Whether it’s looking for a car or getting repairs—-the staff is always very accommodating. I always have a great experience when I go into Toyota. Whether it’s looking for a car or getting repairs—-the staff is always very accommodating. I had an item that needed repairing and Brian, my salesman, came in on his day off to make sure there wasn’t any problems. He made sure if it wasn’t completed by a certain time, that I’d make it to my dental appointment with the company Shuttle Bus. Thank you Brian &!David for getting my car repaired in a timely manner! More

Good service Made a 0700 appointment for my first oil change / tire rotation and the air bag err-flash recall. I was in and out in less than two hours. Very please Made a 0700 appointment for my first oil change / tire rotation and the air bag err-flash recall. I was in and out in less than two hours. Very pleased with the service and assistance from Dave. More

Terrible experience @ McLarty Dealership, North Little Rock In my opinion this company’s location sucks & they are crooks. I purchased a 2017 GMC vehicle from there & had problems with the vehicle after getting In my opinion this company’s location sucks & they are crooks. I purchased a 2017 GMC vehicle from there & had problems with the vehicle after getting it home the same day. I’ve had several problems since. I paid $9,000 down on a vehicle that would not start within in 30 days exactly of purchase. More

AWD and TRAC out While driving on hiway I had the check engine light and check AWD message and TRAC message came on,and the cruise control disconnected I took it to While driving on hiway I had the check engine light and check AWD message and TRAC message came on,and the cruise control disconnected I took it to the closest dealership McLarty Toyota. They worked on it for 2 hours and they were very courteous. They could not find any thing wrong, no charges me and sent me on my way. More

Customer service not as good as usual I’ve always been very pleased with the service. But this time I was disappointed. I came in with what I thought was a tire low on air. Instead I had I’ve always been very pleased with the service. But this time I was disappointed. I came in with what I thought was a tire low on air. Instead I had a tire with a nail in the side. Wade started out really helpful. But I don’t think he appreciated all of my questions. Wade always said he’d have to talk to parts, that it was a parts issue. I actually talked to someone in parts and felt more confident about my tire situation. My tire had to be ordered so my car was there several days. When I went to get my car, I checked in with Wade. He very curtly said that they had my paperwork (the cashiers) and he’d get my car. After paying I found my car in the drop off/pick up area. Wade never bothered to say thank you or that my car had been moved up front. Not only was parts nice, but your transport person was very nice and helpful. Next time I’ll use a different service advisor. More

Friendly place I had a wonderful experience at this location mostly because everyone was friendly and helpful . I could ask any questions, even if they didn’t make s I had a wonderful experience at this location mostly because everyone was friendly and helpful . I could ask any questions, even if they didn’t make sense and I didn’t have to wait all day for to get my new car More