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Mark McLarty Toyota

North Little Rock, AR

3.3
1,141 Reviews
The All-New Mark McLarty Toyota understands your standards as a car buyer are high, so we dedicate ourselves to meet and exceed those standards with quality customer satisfaction. We are honored to serve residents of Little Rock, Benton, Sherwood, Hot Springs, North Little Rock, Conway, Searcy, Pine Bluff, Cabot, Maumelle, Marche, & Jacksonville. When you walk into our dealership, rest assured our trained staff will go above and beyond to uphold the Mark McLarty Standard. Formerly known as North Point Toyota, we are setting a precedent to uphold the values of the McLarty Automotive Group. We are ingrained with the Little Rock Community, from Breast Cancer Awareness, Supporting the Troops, back to school donations; our goal is to support our community, because we realize and appreciate that without the support of our community, nothing would be possible. We look forward to hearing from you and earning your business.
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4336 Landers Rd

North Little Rock, AR

72117

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Showing 1,141 reviews

November 30, 2018

Terrible customer service Made an appointment to have a recall fixed and another problem with the steering diagnosed. Get there at my appointment time and I wait 15 minutes be More

by mskmay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wade Neal
November 30, 2018

Waiting to be acknowledged Same problem as last time. When I pull up it takes 10min or longer to be acknowledged. All kinds of people walk by my car but ignore me. Finally a pe More

by LESLEESCRIBNER
Customer Service
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Price
Recommend Dealer
Yes
Employees Worked With
Bill Fortson, Zach Walker, David Swafford, Troy Riner, Eddie McDonald, Wade Neal, Nick Harper, Ryan Perkins
November 30, 2018

I had 8:00 appointment I had an 8:00 a.m. appointment for an oil change and tire rotation. Arrived at service dept at 7:50 a.m. At 9:10 a.m. my car had still not even been More

by Diane2012
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I did not get the name of his manager that helped out. But he was Super!, Nick Harper
November 30, 2018

Toyota Care 5000m In and out as fast as possible! This is definitely THE dealer to buy from if you want fast and professional care after the sale! More

by ADAMBURCH1
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kentrell Cannon, Andrew O'Connor
November 30, 2018

2018 Rav4 Sales staff had to work hard to get a deal I felt comfortable with but he hung in there. Was glad they financed through Toyota rather than some unknow More

by walterkr55
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary McIntosh, Russell Comstock
November 30, 2018

Service Excellent service writer (David Swiffard). Explained everything in great detail. He was very friendly he was very familiar with my vehicle. Very sati More

by CASAVECHIA
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Price
Recommend Dealer
Yes
Employees Worked With
David Swafford
November 30, 2018

Personal, Speedy Service This is the fourth time I have used the service department and I plan to go back. They have always been courteous, explained problems and charges well More

by CAJACKSON0
Customer Service
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Recommend Dealer
Yes
Employees Worked With
Marvin Love
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Harper
November 29, 2018

Great experience. Lex Woodard was wonderful, he contacted me via a text and we were able to get some of the details done prior to me arriving at the dealership. No hagg More

by dorothy.jeffery
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lex Woodard
November 29, 2018

Great service Kristen did an amazing job! She dealt with my hard to deal with husband very professionally and courteous. I will send my friends to her. Mrs. Long More

by DIXIEQUEEN21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen Woods, Bill Fortson
November 29, 2018

Scheduled an oil change After having to reschedule an oil change due to overbooking, I was given a free oil change. Wait time was less than 45 min. i appreciate the service More

by BDELP1112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
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