Mark McLarty Toyota

This dealership sold us a used mustang. During the test drive the car was making a noise and the salesman heard it. He said the car hadn’t been through service yet but they would fix everyt During the test drive the car was making a noise and the salesman heard it. He said the car hadn’t been through service yet but they would fix everything on the car. We offered to leave the car there to give them time to service it because we didn’t have to take it home that day. We were told the problem was fixed and no need to leave it. The problem was not fixed. Our phone calls to the dealership went unanswered. I reached out to our salesman who brought the car in for an appointment. The service department asked us to come get our car because they don’t service ford vehicles and don’t have time to look at the car. I called and asked for a manager and didn’t receive a call back. I emailed the gm and haven’t received a response. I just filed a claim with the BBB. McLarty should be responsible for fixing this car. I’ll not purchase another vehicle here again. More

Purchased a 2018 Toyota Tundra. Tie rod ends were completely worn out and steering could not be aligned after carfax and the dealership reported a alignment and good safety inspecti Tie rod ends were completely worn out and steering could not be aligned after carfax and the dealership reported a alignment and good safety inspection. Mentioned the issues to the dealership and got no response. Oil also was black as coal 50 miles after they said they changed it. Reccomend you do not purchase from here and especially do not trust absolutely anything they reported to carfax. 2 weeks later I find out I have a slow coolant leak and no response again. They do not care as long as they got the sale. More

I PURCHASED MY FIRST CAR FROM MCLARTY TOYOTA WHICH EVERYTHING WAS GOOD UNTIL I GOT TO THE FINANCE OFFICE. THE MINUTE I WALKED THRU THE DOOR THE FINANCE MANAGER SUCKED ALL THE ENJOYMENT OUT OF MY PURCH EVERYTHING WAS GOOD UNTIL I GOT TO THE FINANCE OFFICE. THE MINUTE I WALKED THRU THE DOOR THE FINANCE MANAGER SUCKED ALL THE ENJOYMENT OUT OF MY PURCHASE. TO TOP IT OFF THINGS GOT WORST WHEN I DIDN'T PURCHASE THE EXTENDED WARRANTY AT WHICH TIME THE FINANCE ASSOCIATE WAS TO PUT MY FIRST PAYMENT OUT FOR 45 DAYS WHICH A WEEK LATER I FOUND I WAS ONLY GIVING 30 DAYS. BOTTOM LINE FOR A DEALERSHIP TO HAVE A GOOD SALES TEAM AND A TERRIBLE FINANCE DEPARTMENT THAT DONT CARE ABOUT YOUR FIRST OR LAST PURCHASE. YOU WILL HAVE BETTER SERVICE AT A BUY HERE PAY HERE. AND JUST THINK MY DAD WAS GOING TO GET A CAR THERE AND WENT ELSEWHERE DUE TO THE FINANCE DEPARTMENT. More

One of the biggest waste of time I’ve ever dealt with. I sold a vehicle in preparation of buying a new Tundra from them, drove 8 hours round trip to go pick it up, and they tried to take it among themsel I sold a vehicle in preparation of buying a new Tundra from them, drove 8 hours round trip to go pick it up, and they tried to take it among themselves to collect the sales tax. I traveled from out of state, Missouri, which allow my to pay my sales tax at the dmv when I title and tag vehicles. Arkansas has the same method of paying sales taxes on vehicles too. They claimed their policy was to collect sales tax at the time of sell and that they had a third party company who would file for my registration and tags. Their “policy” didn’t coincide with Arkansas or Missouri’s dmv laws on paying taxes on motor vehicles. The general sales manger, James Bryan, stated their was no way for me to use my tax credit because their computer program simply would not allow it. I would have owed taxes on approximately $10k, but they were trying to collect taxes on $53k, a difference that was going to cost me an unnecessary $3,100. Their “policy” was all about collecting more money at the time of sale. A dealerships job is to sell and service vehicles, let the dmv do their job. More

Do NOT GO here they will steal you blind! !!! Stole from my young son and lied about the vehicle he purchased! Do go to Dustin! Terrible place needs to be shut down! !!! Stole from my young son and lied about the vehicle he purchased! Do go to Dustin! Terrible place needs to be shut down! More

Bruce Davis & Richard Warren were absolutely Awesome! ! Richard Sales- Bruce Finance!! Highly recommended to anyone looking for their Perfect Vehicle!! Top Nop Customer Service!! Thanks Gentlemen!! Amazin ! Richard Sales- Bruce Finance!! Highly recommended to anyone looking for their Perfect Vehicle!! Top Nop Customer Service!! Thanks Gentlemen!! Amazing individual’s!! I’ll refer to all my friends & Family! More

Great experience Anthony Stokes got me approved fast I will buying from him again Thanks . will buying from him again Thanks . More

I just purchased my 2nd vehicle from them. This time it is Tacoma. My sales person was excellent, her name is Jerri Vincent. She was able to order and get my truck exactly the way i wanted. She responded is Tacoma. My sales person was excellent, her name is Jerri Vincent. She was able to order and get my truck exactly the way i wanted. She responded me every time when i call text, or email and provided excellent service even it is had to find any new vehicle due to chip shortage and high demand. She got my car on time. Please feel free to contact her for you next Toyota ( new, used) ( she is not listed in this website , so i selected another person to finish the review, other-vice it will not let me submit) More

Very disappointed! I have been doing business with this dealership since for 20 years back when it was North Point Toyota. I have purchased 5 brand new vehicles from this dealership. It has definitely went dealership since for 20 years back when it was North Point Toyota. I have purchased 5 brand new vehicles from this dealership. It has definitely went downhill since it became McLarty Toyota. I will never purchase another vehicle from here. I will definitely take my business elsewhere. More