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Mark McLarty Toyota

North Little Rock, AR

3.6
1,138 Reviews
The All-New Mark McLarty Toyota understands your standards as a car buyer are high, so we dedicate ourselves to meet and exceed those standards with quality customer satisfaction. We are honored to serve residents of Little Rock, Benton, Sherwood, Hot Springs, North Little Rock, Conway, Searcy, Pine Bluff, Cabot, Maumelle, Marche, & Jacksonville. When you walk into our dealership, rest assured our trained staff will go above and beyond to uphold the Mark McLarty Standard. Formerly known as North Point Toyota, we are setting a precedent to uphold the values of the McLarty Automotive Group. We are ingrained with the Little Rock Community, from Breast Cancer Awareness, Supporting the Troops, back to school donations; our goal is to support our community, because we realize and appreciate that without the support of our community, nothing would be possible. We look forward to hearing from you and earning your business.
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4336 Landers Rd

North Little Rock, AR

72117

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Showing 1,138 reviews

October 12, 2018

Excellent Service! Came for 5000 mi maintenance and service people were practically stumbling over themselves to be helpful. I barely had time to finish my free french- More

by COLE15
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Scott
Oct 12, 2018 -

Mark McLarty Toyota responded

Cole, thank you for the positive feedback! We love to hear you had an excellent service experience with our team! We do appreciate you and your business! Come back and see us! Thanks again!

October 12, 2018

First free service of my new Prius The service was very prompt for my first service. I was early but my car was taken to begin the service and It was finished in a reasonable time More

by WILMASTANFIELD1130
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cannot remember service people and my receipt is not with me at this time
Oct 12, 2018 -

Mark McLarty Toyota responded

Thank you for the positive feedback! We love to hear you had a great first service experience with us! We do appreciate you and your business! Thanks again for your business, come back and see us!

October 11, 2018

Most Pleasant and informative everyone's very helpful I drove all the way from Benton to North Little Rock because I find the experience at your dealership most Pleasant people are very helpful I don't fe More

by Jean77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry my memory is bad and I don't remember their names
Oct 11, 2018 -

Mark McLarty Toyota responded

Jean, thank you for the positive feedback! We are pleased to hear you had a great overall service experience with our team! We do appreciate you driving to come see us! Thanks again for your business!

October 11, 2018

oil Change and rotation Usually great service, the person who took care of me today seemed rushed and didn’t take the time to explain or talk about service like usual More

by DANNY.HILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn’t get name
Oct 11, 2018 -

Mark McLarty Toyota responded

Danny, thank you for the positive feedback! We are happy to know you had a great service experience with our team! We appreciate you and your business!

October 11, 2018

Must visit! Great experience each time we visit! We bought a Tundra in July and turned around and bought a 4Runner in October! Highly recommend! Andrew is the bes More

by Jamesreed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kentrell Cannon, Andrew O'Connor
Oct 11, 2018 -

Mark McLarty Toyota responded

James, thank you for the positive feedback! We are happy to know you had another great car-buying experience with Andrew and our team! We do appreciate you and hope you enjoy your newest purchase! Thanks again for your business!

October 11, 2018

Oil Change Came in for oil change. Tech was friendly and there was not a long wait even though I had not made appointment. The cashier was also friendly and help More

by tr.hurst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicolas T. Harper
Oct 11, 2018 -

Mark McLarty Toyota responded

Thank you for the positive feedback! We are happy to know you had a great experience with our service! We do appreciate your business! Come back and see us!

October 11, 2018

Service Hack If you don't have a warranty, I don't recommend having your vehicle serviced here. After having my car towed there the previous night. I was told my a More

by Ladybug52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Harper
Oct 11, 2018 -

Mark McLarty Toyota responded

We sincerely apologize for your service experience. We will alert our management team of this situation and investigate further. We do strive for quality customer service and appreciate your honest feedback. If you would like to reach out to our Service Manager, Scott Krisell, his phone number is 501-210-1042. Again, we are very sorry to hear you had a less than exceptional experience with us.

October 11, 2018

Great and fast car buying experience! Walked inside the dealership just to look. Robert Murray met us asked what we we’re interested in. We told him our decision and he quickly turned and More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Murry, Kentrell Cannon
Oct 12, 2018 -

Mark McLarty Toyota responded

David, we are very pleased to know you had a great and overall fast car-buying experience with Robert! We do appreciate you and hope you enjoy your new purchase! Thanks again for your business!

October 11, 2018

Was ok. Did not have to wait too long for service to be vomp Service was satisfactory. It did not take too long to complete. Was pleased that coffee was provided to customers while they hey waited for their ca More

by VERLLBOWMEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Swafford
Oct 12, 2018 -

Mark McLarty Toyota responded

Thank you for the positive feedback! We are happy to know you had a pleasant experience with our team! We do appreciate you! Thanks again for your business!

October 10, 2018

Great experience David my advisor took care of me quickly and efficienctly. It was difficult to make an appointment but once I got to facilty, service was first rate More

by TERRYRAY20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Swafford
Oct 11, 2018 -

Mark McLarty Toyota responded

Terry, thank you for the positive feedback! We are glad to know you had a great experience with David and our team! We do appreciate you and your business! Come back and see us!

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