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Mark McLarty Toyota

North Little Rock, AR

3.6
1,138 Reviews
The All-New Mark McLarty Toyota understands your standards as a car buyer are high, so we dedicate ourselves to meet and exceed those standards with quality customer satisfaction. We are honored to serve residents of Little Rock, Benton, Sherwood, Hot Springs, North Little Rock, Conway, Searcy, Pine Bluff, Cabot, Maumelle, Marche, & Jacksonville. When you walk into our dealership, rest assured our trained staff will go above and beyond to uphold the Mark McLarty Standard. Formerly known as North Point Toyota, we are setting a precedent to uphold the values of the McLarty Automotive Group. We are ingrained with the Little Rock Community, from Breast Cancer Awareness, Supporting the Troops, back to school donations; our goal is to support our community, because we realize and appreciate that without the support of our community, nothing would be possible. We look forward to hearing from you and earning your business.
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4336 Landers Rd

North Little Rock, AR

72117

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Showing 1,138 reviews

October 09, 2018

Oil change and 30,000 maintenance. Eddie McDonald was wonderful. he was very courteous and made sure I knew what my options were and what would be best to keep my vehicle performing smo More

by JULIA.CARTWRIGHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie McDonald
Oct 09, 2018 -

Mark McLarty Toyota responded

Julia, thank you for the positive feedback! We are very glad to know you had a wonderful service experience with Eddie! Thanks again for your business! We do appreciate you!

October 09, 2018

Quick service, Friendly staff and comfortable environment!! I was in and out in no time! I can always count on a hot cup of coffee or fresh popcorn while I wait! The staff are friendly and courteous! More

by mari1d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Swafford, Troy Riner, Eddie McDonald, Wade Neal, Nick Harper, Ryan Perkins
Oct 09, 2018 -

Mark McLarty Toyota responded

Mari, thank you for the positive feedback! We appreciate you and are glad to know you had a quick and overall great service visit with our team! Thanks again for your business, come back and see us!

October 09, 2018

Recall From start to finish was devastating. I got and wanted to know how long of a job it would be. About an hour and a half later I was still waiting for More

by Graham11
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Not sure
Oct 09, 2018 -

Mark McLarty Toyota responded

We sincerely apologize for the experience you had with us. We do strive for quality customer service and will alert our management team of this situation. We do appreciate your honest feedback, as it helps us improve. If you would like to reach out to our Service Manager, Scott Krisell, his phone number is 501-210-1042. Again, we are very sorry for the inconvenience this has caused.

October 09, 2018

Grest experience. As soon as I pulled into the service bay I was greeted by a service advisor. Troy Riner. He was very helpful and friendly. Troy answered all my questi More

by ANABLACKMON.25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Riner
Oct 10, 2018 -

Mark McLarty Toyota responded

Ana, thank you for the positive feedback! We are happy to know you had a great experience with Troy and our team while getting your vehicle serviced! We appreciate you, come back and see us!

October 08, 2018

Great service! David Swafford is an excellent service advisor. He was very courteous and knowledgeable. And I appreciate the coupons and service specials you offer t More

by BECKFIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Swafford
Oct 08, 2018 -

Mark McLarty Toyota responded

Thank you for the positive feedback! We do appreciate you and are happy to know you had a great service experience with David and our team! Thanks again for your business! Come back and see us!

October 08, 2018

First time service The service department was very helpful. H a d to wait a little longer because I did not have an appointment. Very satisfied with the service. I will More

by JUDITH.BOOTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Neal
Oct 08, 2018 -

Mark McLarty Toyota responded

Judith, thank you for the positive feedback! We are very pleased to know you had a great first service experience with our team! We appreciate you and your business! Come back and see us!

October 08, 2018

Total satisfaction Eddie McDonald was fantastic in communications regarding water pump and brake replacements. The service department could not been better. Great j More

by LIVEFORINTEGRITY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie McDonald
Oct 08, 2018 -

Mark McLarty Toyota responded

Thank you for the positive feedback! We are glad to know you had a great service experience with Eddie and our team! We do appreciate you and your business! Thanks again!

October 07, 2018

excellent service Very Friendly Service Rep. David was informative but not pushy. I appreciate that. Service was excellent. I will be bringing my Truck back to this More

by CATHYFLATT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Swafford
Oct 08, 2018 -

Mark McLarty Toyota responded

Cathy, thank you for the positive feedback! We are glad to know you had an excellent service experience with David and our team! We do appreciate you! Come back and see us!

October 07, 2018

Good service Nick was very nice and professional and I informed him that I appreciate his service. He made my experience good. That was my third day in a row comin More

by SHANEEMOORE
Recommend Dealer
Yes
Employees Worked With
Nick Harper
Oct 08, 2018 -

Mark McLarty Toyota responded

Shane, thank you for the positive feedback! We are very pleased to know you had a good overall service experience with Nick and our team! We do appreciate you and your business with us! Come back and see us!

October 06, 2018

Great service! Went to have my tires rotated and they were prompt and did a good job. Troy went out of his way to get me checked out quickly. More

by HappyCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Riner
Oct 08, 2018 -

Mark McLarty Toyota responded

Thank you for the positive feedback! We are glad to know you had a great experience with our service during your visit! We appreciate you, thanks again for your business!

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