Back

Mark McLarty Toyota

North Little Rock, AR

3.6
1,138 Reviews
The All-New Mark McLarty Toyota understands your standards as a car buyer are high, so we dedicate ourselves to meet and exceed those standards with quality customer satisfaction. We are honored to serve residents of Little Rock, Benton, Sherwood, Hot Springs, North Little Rock, Conway, Searcy, Pine Bluff, Cabot, Maumelle, Marche, & Jacksonville. When you walk into our dealership, rest assured our trained staff will go above and beyond to uphold the Mark McLarty Standard. Formerly known as North Point Toyota, we are setting a precedent to uphold the values of the McLarty Automotive Group. We are ingrained with the Little Rock Community, from Breast Cancer Awareness, Supporting the Troops, back to school donations; our goal is to support our community, because we realize and appreciate that without the support of our community, nothing would be possible. We look forward to hearing from you and earning your business.
Contact Dealership

4336 Landers Rd

North Little Rock, AR

72117

Directions

By Type

Showing 1,138 reviews

September 28, 2018

Atrocious service department The service department did not actually inspect the vehicle including breaks or recommend any preventative maintenance on a vehicle we’ve had for 60k More

by BMXRR1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cara Corder
Sep 28, 2018 -

Mark McLarty Toyota responded

We sincerely apologize for your service experience with us. We will alert our management team of this situation and investigate further. We do strive for quality customer and appreciate your honest feedback. If you would like to reach out to our Service Manager, Scott Krisell, his phone number is 501-210-1042. Again, we are very sorry for the inconvenience this has caused.

September 28, 2018

Service I really do not not like being told how many words I must use for this review. It’s rather invasive. I had my car serviced. It was ok. First time at t More

by ARTI-RAYVANZANDT
Recommend Dealer
Yes
Employees Worked With
Cara Corder
Oct 01, 2018 -

Mark McLarty Toyota responded

Thank you for the positive feedback! We are happy to hear you had a great and professional experience with us! We do appreciate you and your business! Thanks again!

September 28, 2018

Ihitch put on I had a scheduled appt.715am. I had to go look for someone to help me. Then. I had to calk to see if car was ready about 3:30pm. Sales is a differe More

by RHILL9757
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Fortson, Lex Woodard
Oct 01, 2018 -

Mark McLarty Toyota responded

Thank you so much for the good feedback! We are happy to know you had a positive experience with our service! We do appreciate you and your business!

September 26, 2018

Great Customer Service But Bought new tires less than a year, they can’t seem to resolve the leak plus my tire stem caps have not been placed back on each tiire. I’ve mentioned More

by PARILEY3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie McDonald, Nick Harper
Sep 26, 2018 -

Mark McLarty Toyota responded

Thank you so much for the positive feedback! We are happy to know you had a great customer service experience with our team! We appreciate you! Come back and see us!

September 26, 2018

excellent David is always helpful & professional. I also love the fact that ya'll are dog friendly. It is nice that we have available coffee, water, & popcorn. More

by BFRATESI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Swafford
Sep 26, 2018 -

Mark McLarty Toyota responded

We are very pleased to know you had an excellent service experience with David and our team! Thank you for sharing your positive feedback! We appreciate you and your business!

September 25, 2018

Confused!!!!! I took my tire in at 7:30 am waited for two hour, I had to get the shuttle to bring me home. It was 4:30 before I got my vehicle back. They would not More

by Confused
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry shuttle driver , Troy Riner
Sep 25, 2018 -

Mark McLarty Toyota responded

We sincerely apologize for your service experience. We will alert our management team of this situation, as we do strive for quality customer service. We appreciate your honest feedback and are again very sorry for your experience. If you would like to reach out to our Service Manager, Scott Krisell, his phone is 501-210-1042. Thank you.

September 25, 2018

Efficiency at its best Cara was very efficient in carrying out her duties from start to finish. I will be using Mark McLarty's next time I need service More

by ROSEBOOTH
Recommend Dealer
Yes
Employees Worked With
Cara Corder
Sep 25, 2018 -

Mark McLarty Toyota responded

Rose, thank you for the positive feedback! We are appreciate you and are glad to hear you had an efficient overall service visit with our team! Thanks again for your business!

September 25, 2018

Friendly, helpful, honest, supportive and quick dervice. Everyone was very accommodating, insightful, helpful and supportive. We hardly had to wait. Nor do I feel any pressure to get other service offers not More

by GianaTroutman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie McDonald, Wade Neal
Sep 25, 2018 -

Mark McLarty Toyota responded

Giana, thank you for the great feedback! We love to know you had an overall helpful and excellent service experience with our team! We do appreciate you and your business! Come back and see us!

September 25, 2018

Service Dept With appointment great service in timely manner. Waiting room a good place to read and relax. The service at this store is always top quality More

by JERMAJDH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Riner
Sep 25, 2018 -

Mark McLarty Toyota responded

Thank you for the positive feedback! We do appreciate you and are glad to know you had a great service experience and that is was done in a timely manner! Thanks again for your business!

September 25, 2018

Service Was in for oil change was in and out quick. Was pouring rain walk the lot looking at used trucks. Tv was out no cable couldn't get the game More

by SWILES53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Harper
Sep 25, 2018 -

Mark McLarty Toyota responded

Thank you for the positive feedback! We do appreciate you and are happy to hear you had a quick and overall great experience with our service during your visit! Thank you again for your business! We appreciate you!

...
39
...