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Mark McLarty Toyota

North Little Rock, AR

3.6
1,138 Reviews
The All-New Mark McLarty Toyota understands your standards as a car buyer are high, so we dedicate ourselves to meet and exceed those standards with quality customer satisfaction. We are honored to serve residents of Little Rock, Benton, Sherwood, Hot Springs, North Little Rock, Conway, Searcy, Pine Bluff, Cabot, Maumelle, Marche, & Jacksonville. When you walk into our dealership, rest assured our trained staff will go above and beyond to uphold the Mark McLarty Standard. Formerly known as North Point Toyota, we are setting a precedent to uphold the values of the McLarty Automotive Group. We are ingrained with the Little Rock Community, from Breast Cancer Awareness, Supporting the Troops, back to school donations; our goal is to support our community, because we realize and appreciate that without the support of our community, nothing would be possible. We look forward to hearing from you and earning your business.
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4336 Landers Rd

North Little Rock, AR

72117

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Showing 1,138 reviews

September 19, 2018

Serviced and fixed bearing problems I was told how long it would take and they were correct. I think they did a great job because I don’t have the noise I had before. Car drives quiet an More

by WINDY11545
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Neal
Sep 19, 2018 -

Mark McLarty Toyota responded

Windy, thank you for the positive feedback! We are happy to know you had a great overall service experience with our team! We do appreciate you and your business!

September 19, 2018

Service over all I came for an oil change and was us conventional oil and I spoke to the mechanics and they provided great feedback on the types of oil and what was be More

by eawginc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Corder
Sep 19, 2018 -

Mark McLarty Toyota responded

Thank you for sharing your honest feedback with us. We do apologize for the paperwork mix up. We are glad our mechanics were able to service your vehicle and you had a good visit. We appreciate you and your business!

September 19, 2018

Excellent service The support I received from Mr. Larry Park and Marvin Love was nothing less than superb. I'm buying my next vehicle from McLarty and suggesting tha More

by LACY.BRANCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony "Stokey" Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Parks, Russell Comstock
Sep 20, 2018 -

Mark McLarty Toyota responded

Lacy, we are very happy to hear you had an excellent service experience buying your car from Larry and Marvin! We hope you enjoy it! Thanks again for your business, we appreciate you!

September 19, 2018

Wonderful as far as buying a car goes!!! While I would rather pass a kidney stone (OWE!!) than shop and buy a car, my experience with Mark McLarty Toyota and Randall Robinson was exceptional. More

by rgoff
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't remember the finance mans name but he was polite and patient with me.
Sep 19, 2018 -

Mark McLarty Toyota responded

Thank you for the positive feedback! We are very happy to know you had a wonderful and overall exceptional car-buying experience with Randall and our team! We hope you enjoy your new purchase! Thanks again for your business! We appreciate you!

September 18, 2018

Good service I like coming here because they are good for service. Treat you good and make you glad you came to this dealer for service. Thanks More

by MSLEDOUX50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2018 -

Mark McLarty Toyota responded

Thank you for the positive feedback! We are glad to know you had a good overall service experience with our team! We do appreciate you and your business! Thanks again!

September 18, 2018

Excellent customer servic Overall I would rate the service a 10 out of 10. It was explained to us what was wrong with our vehicle and the price. We had an appointment at 12:00 More

by FREDRICKDYER1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Corder, Ryan Perkins
Sep 18, 2018 -

Mark McLarty Toyota responded

Fredrick, thank you for the positive feedback! We are happy to know you had an excellent customer service experience with us! We do appreciate you and your business!

September 18, 2018

Fast and efficient! I only use McClarty for all of my vehicles. They are reliable, quick and efficient! It’s best to make an appointment but you usually can get in even i More

by ANOACK0311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Sep 18, 2018 -

Mark McLarty Toyota responded

Thank you for the positive feedback! We are happy to know you had another fast and efficient overall service visit with our team! We do appreciate you and your business! Thanks again, come back and see us!

September 18, 2018

Terrible Call to get a quote for a transmission flush and was sent to a voice mail the frist time. The second time I got transferred to part and told how much More

by MIKEENGARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dont know names
Sep 18, 2018 -

Mark McLarty Toyota responded

Mike, we sincerely apologize for your service experience with us. We do strive for quality customer service and appreciate your honest feedback. We will alert our management team to investigate this situation further. If you would like to reach out to our Service Manager, Scott Krisell, his phone number is 501-210-1042. Again, we are very sorry for the inconvenience this has caused.

September 17, 2018

Repair defective shocks and struts Extremely expensive and repair time was never made clear . Appointment day and time obviously not even made properly . Was told repair time would be 3 More

by JACKHEFLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Harper
Sep 17, 2018 -

Mark McLarty Toyota responded

Jack, we sincerely apologize for your service experience. We will alert our management team and investigate the situation further. We do strive for quality customer service and appreciate your honest feedback. If you would like to reach out to our Service Manager, Scott Krisell, his phone number is 501-210-1042. Again, we are very sorry for the inconvenience.

September 17, 2018

Great experience. Awesome service. Salesman was very friendly,nice and polite. Detail person could have done a little better cleaning interior. Everything else was great. I would defini More

by DICKENS.LISA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dilibe umerah
Sep 17, 2018 -

Mark McLarty Toyota responded

Thank you for sharing your positive feedback with us, Lisa! We are glad to know you had a great and overall awesome car-buying experience with our team! We do appreciate you and hope you enjoy your new vehicle! Thanks again for your business!

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