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Mark McLarty Toyota

North Little Rock, AR

3.6
1,138 Reviews
The All-New Mark McLarty Toyota understands your standards as a car buyer are high, so we dedicate ourselves to meet and exceed those standards with quality customer satisfaction. We are honored to serve residents of Little Rock, Benton, Sherwood, Hot Springs, North Little Rock, Conway, Searcy, Pine Bluff, Cabot, Maumelle, Marche, & Jacksonville. When you walk into our dealership, rest assured our trained staff will go above and beyond to uphold the Mark McLarty Standard. Formerly known as North Point Toyota, we are setting a precedent to uphold the values of the McLarty Automotive Group. We are ingrained with the Little Rock Community, from Breast Cancer Awareness, Supporting the Troops, back to school donations; our goal is to support our community, because we realize and appreciate that without the support of our community, nothing would be possible. We look forward to hearing from you and earning your business.
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4336 Landers Rd

North Little Rock, AR

72117

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Showing 1,138 reviews

August 20, 2018

Service Call Nick Harper was the one that greeted me and he asked what I would like done. I told him the "Track Off" light and the engine light were on and my crui More

by ROYTILLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Harper
Aug 20, 2018 -

Mark McLarty Toyota responded

Thank you so much for the positive feedback, Roy! We are very pleased to know you had a great service visit with Nick and our team! We do appreciate you and your business! Come back and see us!

August 20, 2018

Service and customer relation I went in again for a noise in my window/door and is still not fixed after service. They were very condescending. They basically said it was not a no More

by sdf
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Eddie McDonald
Aug 20, 2018 -

Mark McLarty Toyota responded

We sincerely apologize for your service experience. We will alert our management team and investigate the situation further. We do strive for quality customer service and appreciate your honest feedback. Again, we are very sorry to hear you had a less than exceptional experience with us.

August 20, 2018

Fast and friendly service Eddie was very friendly and knowledgeable. I was out in under 45 minutes without an appointment. The ladies that took my payment were also very frie More

by SEME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie McDonald
Aug 20, 2018 -

Mark McLarty Toyota responded

Thank you for the positive feedback! We are happy to know you had a great overall friendly service visit with Eddie and our team! We do appreciate you and your business!

August 20, 2018

Quick and easy Plugged my tire, unscheduled. Fast and effective work. And i got a free ride on the shuttle so I would not miss any of my work. More

by MIKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Riner
Aug 20, 2018 -

Mark McLarty Toyota responded

Thank you for the great feedback, Mike! We are glad to know you had an overall quick and easy service visit with us! Thanks again for your business!

August 20, 2018

Professional Good Nick was very friendly and professional not only with us I watched him with other customer’s he was friendly and professional with them as well More

by PATRICIA.MORRIS48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Harper
Aug 20, 2018 -

Mark McLarty Toyota responded

Patricia, thank you for the positive feedback! We are happy to know you had a great customer service experience with our team! We do appreciate you and your business! Thanks again!

August 20, 2018

Exceptionally Service I have always received exceptional service at Mark McLarty in Sherwood, and will continue to use this location. Troy Riner is very thorough..he is th More

by B W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Riner
Aug 20, 2018 -

Mark McLarty Toyota responded

We are very excited to hear you had an exceptional service experience from our team! Thank you so much for sharing your positive feedback with us! We appreciate you and your business! Come and back see us!

August 20, 2018

Appointment time not honored The purpose of making a service appointment to me is so I can plan my day off and get everything done in a timely manner. If time were not an issue th More

by KLSURGASST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Husband spoke to gentleman so I dont know the name
Aug 20, 2018 -

Mark McLarty Toyota responded

We sincerely apologize for your wait time during your service appointment. We will alert our management team of this situation and look into it further. We do strive for quality customer service and appreciate your honest feedback. Again, we are very sorry for the inconvenience this has caused.

August 20, 2018

great overall experence found me everything in a truck i wanted Marvin & Gary were first rate price was good did a lot of work before i came to dealership More

by RLW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dewayne, Gary McIntosh
Aug 20, 2018 -

Mark McLarty Toyota responded

Thank you for your positive feedback! We are very happy to hear you had an overall great experience car shopping with Marvin and Gary! We do appreciate you and your business! Thanks again!

August 18, 2018

Kami is my best friend. I enjoy the process buying the truck. I appreciate Kami and the team making the process easy. yes, will do business again. Thank you, Baz More

by Basel.khalil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kami Rounaghi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Parks, Kentrell Cannon
Aug 20, 2018 -

Mark McLarty Toyota responded

Thank you for the positive feedback, Baz! We are happy to know you had a great car-buying experience with Kami! Thank you so much for your business! We appreciate you!

August 17, 2018

Awesomeness!!!! Nick was perfect! Great service center. I will continue to do business with them. They did everything I asked in a timely manner. Professionals for su More

by LATREZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Harper
Aug 17, 2018 -

Mark McLarty Toyota responded

Thank you for the positive feedback! We are happy to know you had a great service experience with Nick! We do appreciate you and your business!

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