Mark McLarty Toyota

Disappointment Purchased my 2011 Tundra at this dealership. With a different service advisor I had had what I thought at the time was fairly good service. This recen Purchased my 2011 Tundra at this dealership. With a different service advisor I had had what I thought at the time was fairly good service. This recent time in, however, both the information provided and the prices quoted were very different from previously, the service advisor was off one day - not a problem - but after calling no fewer than five times that day, responding to her having called me, nobody called me back. The recent service advisor had given me her private cell phone number, but had not cleared her voicemail mailbox so I couldn’t leave a message with her, even after she’d asked me to call her. Knowing that I was going to call, she never double checked. This cost me an important day of travel. During my previous service I had had my windshield replaced. Only after having left the dealership and gotten a couple hours into a long trip did I realize that the compass on the rearview mirror didn’t work. Then, several days later, the new windshield cracked just sitting in the driveway. I was at the beginning of a year away from Arkansas, so couldn’t immediately return to the dealership. When I did return, and explained the situation, the windshield was replaced, but at my cost, And I was told that the mirror would cost over $900, just for the part. I can order the same mirror online for less than a third of that. No consideration whatsoever was given to the fact that the mirror had worked prior to the windshield being replaced, and didn’t work after the windshield was replaced. When I call the business, the operators are unprofessional, immature, polite enough but usually not clear enough to understand. All in all, my last experience with this dealership will be my last experience with this dealership. More

Great service team. While I waited they offered beverages. Someone meet me and checked on me. They explained everything they checked things I asked and explained in detai While I waited they offered beverages. Someone meet me and checked on me. They explained everything they checked things I asked and explained in detail. The salesman that sold me my car still calls me on my birthday after two years. More

Great They gave me a good deal with a low interest rate! I’ll be back on my next vehicle purchase friendly service was excellent and Lex Woodard did all he They gave me a good deal with a low interest rate! I’ll be back on my next vehicle purchase friendly service was excellent and Lex Woodard did all he could to help me I’m impressed!!!! More

Very good,happy with the service Jimmy was very happy to help me with my truck,he order the part that I needed gave me his card,and was very pleasant to talk to.. Jimmy was very happy to help me with my truck,he order the part that I needed gave me his card,and was very pleasant to talk to.. More

I was seen same day I called, service to my car was great. Your staff Nick was cordial and professional. I did want my car washed afterwards, but was informed the machine was not working. They also provide go Your staff Nick was cordial and professional. I did want my car washed afterwards, but was informed the machine was not working. They also provide good coffee, while waiting! More

Service Visit Eddie McDonald was courteous and extremely helpful during this service visit. He updated me throughout the process . I highly recommend him as a servi Eddie McDonald was courteous and extremely helpful during this service visit. He updated me throughout the process . I highly recommend him as a service advisor. More

Wonderful experience I had such a great experience. Kami was my salesman and he made things go so smoothly. He sold me a Rav 4 in 2014 and it was such a good experience I I had such a great experience. Kami was my salesman and he made things go so smoothly. He sold me a Rav 4 in 2014 and it was such a good experience I ask for him again. I told him what I wanted and he made it happen. The color I wanted wasn’t on the lot but he he had it for me the next day no problem. He is friendly professional and all about making his customers happy. When I went to do the paperwork Russel had it ready to go. Explained everything so I knew exactly what My contract offered. Thanks for everything More

Good salesman Kami was a great salesman. Both Kami and Russell were very friendly, knowledgeable and professional. All the information on the vehicle was explained Kami was a great salesman. Both Kami and Russell were very friendly, knowledgeable and professional. All the information on the vehicle was explained very well. More

Pleasant car buying experience Brian was fantastic from start to finish. This is my 65 automobile purchase. Brian was stellar. He was respectful, knowledgeable, and professional. Brian was fantastic from start to finish. This is my 65 automobile purchase. Brian was stellar. He was respectful, knowledgeable, and professional. I will do more business with him in the future More