Mark McLarty Toyota

Service of vehicle I came in for routine service on a recently purchased vehicle. I was met upon arrival and a service attendant took my vehicle quickly. The service was I came in for routine service on a recently purchased vehicle. I was met upon arrival and a service attendant took my vehicle quickly. The service was done in a very reasonable time. Then I observed the vehicle sit for approximately 10 minuets and then driven directly back into the area presented for return. When I asked doesn’t a wash come with the service? The tech said yes. Then I stated the car was driven directly from the service bay to where we were standing. At this point the service tech stated the washing machine was out of commission that day. I was lead to believe the vehicle had been washed by the length of time it sat outside the Service area. However I was able to observe the car sitting still for the entire time. More

Great, except I wanted it washed, but the service wasn’t ava Friendly and service dude found me a coupon. I don’t like taking surveys but I took this one as a favor to David, cause he did a great job Friendly and service dude found me a coupon. I don’t like taking surveys but I took this one as a favor to David, cause he did a great job More

'Mainenance Needed' message With a 9:30 a.m. scheduled appointment it still took 1 hr to do the tire rotation and 35,000 mile check. That was expected so no problem there. But With a 9:30 a.m. scheduled appointment it still took 1 hr to do the tire rotation and 35,000 mile check. That was expected so no problem there. But when I started the car the 'maintenance needed' message was still on the display. I expected the message to be reset after a service, and this is not the only time my family has had this happen. More

Great buying experience. KAMI was wonderful!! This had to e one of the car buying experiences that I have ever had. Everyone was very helpful and eager to get me in the car that I wanted! This had to e one of the car buying experiences that I have ever had. Everyone was very helpful and eager to get me in the car that I wanted! More

Needed Tires Rotated and Balanced It took over an hour just to get my tires rotated and balanced. I had a 9:00 appt and finally got my car around 10:30. I think this took way too long. It took over an hour just to get my tires rotated and balanced. I had a 9:00 appt and finally got my car around 10:30. I think this took way too long. More

Free oil change due to lengthy wait. Wonderful dealer. Oil change took over two hours so they gave me the oil change for free. Always a pleasant experience. They did apologize for the del Wonderful dealer. Oil change took over two hours so they gave me the oil change for free. Always a pleasant experience. They did apologize for the delay caused by their issues in the quick bay. More

Great buisness I have been to many dealerships on that day looking for a new Toyota Highlander. My best experience was at Mark Mclarty. The salesman; Marvin was grea I have been to many dealerships on that day looking for a new Toyota Highlander. My best experience was at Mark Mclarty. The salesman; Marvin was great to deal with. Made things short, didn't waste my time. He cared about his customer satisfaction more than anything else. Thanks Marvin. More

Great customer service. The online sales representative, customer sales representative, and finance manager are awsome. Everyone there that I came across, was friendly. I wou The online sales representative, customer sales representative, and finance manager are awsome. Everyone there that I came across, was friendly. I would recommend this dealership. More

Excellent Customer Service I took my RAV4 in for a tire rotation. They were extremely courteous and promptly serviced my vehicle while I waited comfortably inside. Cara was very I took my RAV4 in for a tire rotation. They were extremely courteous and promptly serviced my vehicle while I waited comfortably inside. Cara was very professional and kept me informed. More

Outstanding service Outstanding and professional. He took the time listen to customer and that’s important to me. Neatly dress ... making sure the customers were very hap Outstanding and professional. He took the time listen to customer and that’s important to me. Neatly dress ... making sure the customers were very happy. More