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Mark McLarty Toyota

North Little Rock, AR

3.6
1,138 Reviews
The All-New Mark McLarty Toyota understands your standards as a car buyer are high, so we dedicate ourselves to meet and exceed those standards with quality customer satisfaction. We are honored to serve residents of Little Rock, Benton, Sherwood, Hot Springs, North Little Rock, Conway, Searcy, Pine Bluff, Cabot, Maumelle, Marche, & Jacksonville. When you walk into our dealership, rest assured our trained staff will go above and beyond to uphold the Mark McLarty Standard. Formerly known as North Point Toyota, we are setting a precedent to uphold the values of the McLarty Automotive Group. We are ingrained with the Little Rock Community, from Breast Cancer Awareness, Supporting the Troops, back to school donations; our goal is to support our community, because we realize and appreciate that without the support of our community, nothing would be possible. We look forward to hearing from you and earning your business.
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4336 Landers Rd

North Little Rock, AR

72117

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Showing 1,138 reviews

August 10, 2018

Service and sales review I have bought two vehicles from Kami. I will use him every time. He is wonderful! Eddie I’m service was great as well! Every time I have had my car wo More

by LAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kami Rounaghi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie McDonald
Aug 13, 2018 -

Mark McLarty Toyota responded

Thank you for sharing your positive feedback with us! We are happy to know you had a great overall sales and service experience with Kami and our team! We do appreciate you and your business! Thanks again!

August 10, 2018

Buying a new vehicle Very helpful and considerate. Very accommodating to my situation after getting into a wreck. A great price was given and was able to purchase a vehicl More

by JK1WALKER1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kami Rounaghi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kentrell Cannon
Aug 10, 2018 -

Mark McLarty Toyota responded

Thank you for the positive feedback! We are happy to know you had a great car-buying experience with our team! We hope you enjoy your new purchase! We appreciate you and your business!

August 10, 2018

Overall positive experience We went looking for a car we had found on their website. It had sold the evening before! However Randall was able to show us a couple of comparable More

by BJKORDSMEIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Murry, Marvin Love, Russell Comstock
Aug 10, 2018 -

Mark McLarty Toyota responded

Thank you for the positive feedback! We are happy to hear you had a great overall car-buying experience with Randall! We do appreciate you and glad you found a vehicle at a great deal! Thank you again for your business!

August 09, 2018

Best service ever Nick was very professional and was always looking out for my best interest. He went above and beyond to make sure I understood all of the options avai More

by BratchFam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Harper
Aug 09, 2018 -

Mark McLarty Toyota responded

Thank you for the positive feedback! We love to hear you had the best service ever with Nick and our team during your visit with us! We do appreciate you! Come back and see us!

August 09, 2018

Very satisfied with my experience. I gave the review I did because the service and attention I received was a very satisfying experience knowing that my vehicle received the best possib More

by GRETCHENSPI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Corder
Aug 09, 2018 -

Mark McLarty Toyota responded

Gretchen, thank you for the great feedback! We are very happy to know you had a very satisfying experience with our service! We do appreciate you and your business!

August 09, 2018

My visit great. Loved the service thank You.! Good service and very informative and friendly. Really enjoyed my visit thank you. Loved the experience it was so great to meet servicemen who really More

by BARRYBUTLER692
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Harper
Aug 09, 2018 -

Mark McLarty Toyota responded

Barry, we appreciate you sharing your positive feedback with us! We are happy to know you had another great service visit with our team and that we were able to take care of all your vehicle concerns! Thanks again for your business!

August 09, 2018

Questionable customer service My A/C blower motor was making a terrible noise and I was informed by the service writer that it was bad and that Toyota had a shortage of these parts More

by Nelson Garrison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannot remember the service writers name
Aug 09, 2018 -

Mark McLarty Toyota responded

Nelson, we sincerely apologize for your experience. We will alert our management team of this situation you encountered and investigate it further. We do strive for quality customer service and appreciate your honest feedback. Again, we are very sorry for the inconvenience and frustration this has caused.

August 09, 2018

Service Experience Of all the time I've had my truck serviced here this time was the worse. I pulled into the bay and had to wait 5 minutes before someone came to check More

by ARLICIAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Corder, Ryan Perkins
Aug 09, 2018 -

Mark McLarty Toyota responded

We sincerely apologize for your service experience with us this time. We will alert our management team of this situation and look into it. We do appreciate your honest feedback, as we do strive for quality customer service. Again, we are sorry to hear you had a less than exceptional service experience.

August 09, 2018

Bad Battery Courteous service advisor Nick Harper Very efficent in his handling of my situation: bad battery...entered service area 4:40p.m. and left dealership More

by JRGANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Harper
Aug 09, 2018 -

Mark McLarty Toyota responded

Thank you for the positive feedback! We are very happy to hear you had a great service experience with Nick and our team during your visit! We appreciate you and your business! Thanks again!

August 09, 2018

Danny was great! He made my first car buying experience easy! He was not over bearing like most car salesmen tend to be. He was not pushy. He respected my o More

by STEPHDIANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Maultsby
Aug 09, 2018 -

Mark McLarty Toyota responded

Thank you so much for the positive feedback! We are happy to hear you had a great car-buying experience with Danny and our team! We hope you enjoy your new 4Runner! We do appreciate you and your business! Thanks again!

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