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Mark McLarty Toyota

North Little Rock, AR

3.6
1,138 Reviews
The All-New Mark McLarty Toyota understands your standards as a car buyer are high, so we dedicate ourselves to meet and exceed those standards with quality customer satisfaction. We are honored to serve residents of Little Rock, Benton, Sherwood, Hot Springs, North Little Rock, Conway, Searcy, Pine Bluff, Cabot, Maumelle, Marche, & Jacksonville. When you walk into our dealership, rest assured our trained staff will go above and beyond to uphold the Mark McLarty Standard. Formerly known as North Point Toyota, we are setting a precedent to uphold the values of the McLarty Automotive Group. We are ingrained with the Little Rock Community, from Breast Cancer Awareness, Supporting the Troops, back to school donations; our goal is to support our community, because we realize and appreciate that without the support of our community, nothing would be possible. We look forward to hearing from you and earning your business.
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4336 Landers Rd

North Little Rock, AR

72117

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Showing 1,138 reviews

August 09, 2018

Great Service My service experience was great. The service was fast and efficient. All my questions were answered to my satisfaction and I left as a very satisfie More

by R-MJACKSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Riner
Aug 10, 2018 -

Mark McLarty Toyota responded

We are happy to hear you had a great service experience and all your questions were answered by our team! We do appreciate you and your business! Thank you for the positive feedback!

August 09, 2018

New car sales Everyone most helpful and thorough during the entire process of purchasing a new vehicle from this dealership. Everyone from sales to finance to serv More

by w_schriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russell Comstock
Aug 10, 2018 -

Mark McLarty Toyota responded

Thank you for the positive feedback! We are happy to know you had a great overall car-buying experience with Randall and our sales team! We do appreciate you and your business! Enjoy your new vehicle! Thanks again!

August 09, 2018

Over Ran my credit On May 26,2018 my husband and I bought a truck from McClaty Toyota. We had a current Tundra through Toyota Financial and made it very clear we did not More

by cjackson061580
Recommend Dealer
No
Employees Worked With
Aug 09, 2018 -

Mark McLarty Toyota responded

We sincerely apologize for your experience with us. We will alert our management team of this situation and investigate further. We do strive for quality customer service and appreciate your honest feedback. Again, we are very sorry for your car-buying experience and the frustration this has caused.

August 08, 2018

2018 Camry Purchase They were very helpful, polite, and willing to do whatever it took to get me in my new ride! Got me the best rate and deal. Highly recommend! More

by Camry_owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kentrell Cannon
Aug 08, 2018 -

Mark McLarty Toyota responded

Thank you for the great feedback! We are pleased to hear you had an excellent car-buying experience with our team and we hope you enjoy your new ride! Thank you again for your business! We appreciate you!

August 08, 2018

Quick, Painless Drove Off with the Car I wanted Tried to make a deal with the other Toyota dealer in town, and they let me leave. I got online after I left and found the car I wanted at McLarty. Got More

by lezza.baker
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2018 -

Mark McLarty Toyota responded

Lezza, thank you for sharing your positive feedback! We are very happy to hear you had an easy car-buying experience with our team! We hope you enjoy your new Prius! We appreciate you and your business! Thanks again!

August 08, 2018

Disappointing This is the second time to have my vehicle serviced At McLarty service Center. Both times I have requested to have a rattle in my door checked out. T More

by JNAY61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Harper
Aug 08, 2018 -

Mark McLarty Toyota responded

We sincerely apologize for your experience. We will alert our management team of this situation and investigate it further. We do strive for quality customer service and appreciate your honest feedback. Again, we are very sorry to hear you had a less than exceptional service experience with us.

August 08, 2018

Good service Quality service, professional & friendly staff, timely and I really appreciated the discount offer. I would use this service department for my next m More

by Amy 72007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie McDonald, Wade Neal, Nick Harper
Aug 08, 2018 -

Mark McLarty Toyota responded

Amy, thank you so much for the positive feedback! We are happy to know you had an excellent overall service experience from our team! We appreciate your business! Come back and see us!

August 08, 2018

Satisfied! Great service! I was in a time crunch and they worked with me to do everything they could to service my car in a timely manner. Cara was awesome! More

by ONLYKDLP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Corder
Aug 08, 2018 -

Mark McLarty Toyota responded

Thank you for the positive feedback! We are happy to know you had a great overall service experience with Cara and our team! We do appreciate you and your business! Thanks again!

August 07, 2018

We like the car but financing didn’t work as promised. The sales person, Danny, was very helpful, kind and courteous. The other sales person doing the leg work, whose name I think was Gary McIntosh, lead More

by kim.skidmore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dewayne ???, Gary McIntosh, Danny Maultsby
Aug 07, 2018 -

Mark McLarty Toyota responded

Kim, thank you for your honest positive feedback! We are glad to know Danny and our team were able to help during the car-buying process for you! We do appreciate you and your business! We do hope you enjoy your new purchase!

August 05, 2018

Average Overall service was average the only thing outstanding were the efforts of your service rep Nick. Only guy in the place working trying to make things More

by JPALADINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Harper
Aug 06, 2018 -

Mark McLarty Toyota responded

We sincerely apologize for your experience with us. We will alert our management team of this situation and investigate further. We do appreciate your honest feedback,as we do strive for quality customer service. Again, we are very sorry to hear you had a less than exceptional service experience.

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