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Mark McLarty Toyota

North Little Rock, AR

3.6
1,138 Reviews
The All-New Mark McLarty Toyota understands your standards as a car buyer are high, so we dedicate ourselves to meet and exceed those standards with quality customer satisfaction. We are honored to serve residents of Little Rock, Benton, Sherwood, Hot Springs, North Little Rock, Conway, Searcy, Pine Bluff, Cabot, Maumelle, Marche, & Jacksonville. When you walk into our dealership, rest assured our trained staff will go above and beyond to uphold the Mark McLarty Standard. Formerly known as North Point Toyota, we are setting a precedent to uphold the values of the McLarty Automotive Group. We are ingrained with the Little Rock Community, from Breast Cancer Awareness, Supporting the Troops, back to school donations; our goal is to support our community, because we realize and appreciate that without the support of our community, nothing would be possible. We look forward to hearing from you and earning your business.
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4336 Landers Rd

North Little Rock, AR

72117

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Showing 1,138 reviews

August 02, 2018

Gas door had a clip that was broken. I brought my vehicle in for the repair. I was in and out pretty fast and painless More

by DERICKCOULTASYEAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Harper
Aug 02, 2018 -

Mark McLarty Toyota responded

Derick, thank you so much for the positive feedback! We are happy to know you had a great and quick service visit getting your vehicle repaired! We do appreciate you and your business! Thanks again!

August 02, 2018

Warrenty service I had a warranty issue with paint coming off some trim pieces on my console. The service rep said he would get the part ordered and it would be there More

by RONMFIRE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Harper
Aug 02, 2018 -

Mark McLarty Toyota responded

Ron, thank you for your honest feedback. We will send your review to our management team to investigate the situation further, as we do strive for quality customer service. We are sorry to hear this is taking awhile to receive the part needed for your vehicle. We do appreciate your business and will look into this.

August 02, 2018

The service and customer service were excellent Great place to buy and service your vehicle . Everything was done in a timely and professional manner! Great job McLarty Toyota , the effort is apprec More

by GMACRUNS205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Harper
Aug 02, 2018 -

Mark McLarty Toyota responded

Thank you so much for the positive feedback! We are happy to know you had a great customer service with our team! We do appreciate you and your business! Thank you again!

August 02, 2018

Replace battery Nicholas was the best service employee that I have encountered at this dealership. He seemed to care and took good care of me. In the past, I had felt More

by JBRIANT1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Harper
Aug 02, 2018 -

Mark McLarty Toyota responded

Thank you for the great feedback! We are glad to hear you had a great service experience from Nick! We appreciate you and your business! Thanks again!

August 02, 2018

No solution I called the Toyota help line before taking my 4Runner in for service. Toyota told me to ask the dealer to update navigation system. I sat so long wai More

by confused2018
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mandy Yates
Aug 03, 2018 -

Mark McLarty Toyota responded

We sincerely apologize for your service experience with this. We will alert our management team of this situation and investigate further. We do strive for quality customer service and appreciate your honest feedback. Again, we are sorry for the inconvenience and confusion this has caused.

August 02, 2018

Mandy is Awesome😍😍😍 Working with Marvin, Randall & Mandy has been s pleasant experience. I Love Them all. They are all so very courteous & professional. I would definatly More

by SCROSBY1920
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mandy Yates
Aug 03, 2018 -

Mark McLarty Toyota responded

Thank you for the positive feedback! We are glad to know you had a pleasant experience with our team during your visit! We do appreciate you and your business!

August 02, 2018

Fantastic Had what I wanted and gave me a good deal! Randal Robinson is a great salesman! Will return when buying another car. Thanks and give a big thanks to R More

by jimmiesneed121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2018 -

Mark McLarty Toyota responded

Jimmie, thank you for the positive feedback! We are happy to know you had a fantastic car-buying experience with Randall! Thank you again for your business! We do appreciate you!

July 31, 2018

Looking to purchase a new camry My husband and I went to the dealership to look at some of the Camry selections they had to offer. There was plenty to choose from and we found one to More

by tharrington3000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Comstock, Victoria Danielle
Jul 31, 2018 -

Mark McLarty Toyota responded

Thank you so much for the positive feedback! We are happy to hear you had a great car-buying experience with Victoria and our team! We hope you enjoy your new Camry! Thanks again for your business!

July 31, 2018

Maintanence check The service was prompt. I was met by a professional service rep. I requested to speak to Mary B. and she was awesome . She immediately took care of my More

by BJALFORD2034
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Burlison
Jul 31, 2018 -

Mark McLarty Toyota responded

Thank you for the positive feedback! We are happy to hear you had a great overall experience with Mary and our team during your service visit! We do appreciate you and your business! Thanks again!

July 31, 2018

Oil change Came in for an oil change towards the end of the day. No lapse in demeanor...all were very courteous, friendly, and responsive. They had me in and out More

by CHRISARMS34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Burlison
Jul 31, 2018 -

Mark McLarty Toyota responded

Chris, thank you so much for the positive feedback! We are glad to hear you had a great service visit with Mary and our team! We appreciate your business! Thanks again!

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