Mark McLarty Toyota

Outstanding Short Wait' Great coffee. Waiting area clean. Had Tires changed and steering wheel Lubricated, cabin filter changed was keep up to date on progress. Waiting area clean and confortable, Service adv Had Tires changed and steering wheel Lubricated, cabin filter changed was keep up to date on progress. Waiting area clean and confortable, Service advisor Ralph Riner up dated me on each step of the maintenance. More

Service Great Service highly recommend! Love that popcorn but the thing I like the most is the prompt service I received and good relaxing environment, Than Great Service highly recommend! Love that popcorn but the thing I like the most is the prompt service I received and good relaxing environment, Thanks guys! More

Easy to deal with. Easy to deal with, dealership was appeared clean and efficient. Buying process was quick and the staff was great especially Lex Woodard. My family wil Easy to deal with, dealership was appeared clean and efficient. Buying process was quick and the staff was great especially Lex Woodard. My family will not purchase a vehicle any where else. More

Best experience. Had one dealership in Hot Springs insisted on an appointment. Then tried Landers and was told me they had the car I wanted then kept us there for an Had one dealership in Hot Springs insisted on an appointment. Then tried Landers and was told me they had the car I wanted then kept us there for an hour to say they did not have it in one of 3 colors we wanted. Call mcLarty and not only did they have the car I wanted but sold me the upgraded version. BJ was absolutely wonderful to work with. HIGHLY recommend this place and honestly BJ is the reason. More

Mandy is Awesome😍😍😍 Working with Marvin, Randall & Mandy has been s pleasant experience. I Love Them all. They are all so very courteous & professional. I would definatly Working with Marvin, Randall & Mandy has been s pleasant experience. I Love Them all. They are all so very courteous & professional. I would definatly refer others to their Toyota experience. More

Gas door had a clip that was broken. I brought my vehicle in for the repair. I was in and out pretty fast and painless had a clip that was broken. I brought my vehicle in for the repair. I was in and out pretty fast and painless More

Warrenty service I had a warranty issue with paint coming off some trim pieces on my console. The service rep said he would get the part ordered and it would be there I had a warranty issue with paint coming off some trim pieces on my console. The service rep said he would get the part ordered and it would be there in one to two days and he would call, A week went by and no call. I called the parts dept. and they said no part had been ordered, so I called the adviser that was supposed to order, He said he would check on it and call me back in a few minutes. His few minutes turned out to be two days, I called and left a message with service manager, still no return call. Finally after the two days wait, the adviser called me and said it was now ordered. Two weeks now since this was instigated, and I still have no part, More

The service and customer service were excellent Great place to buy and service your vehicle . Everything was done in a timely and professional manner! Great job McLarty Toyota , the effort is apprec Great place to buy and service your vehicle . Everything was done in a timely and professional manner! Great job McLarty Toyota , the effort is appreciated More

Replace battery Nicholas was the best service employee that I have encountered at this dealership. He seemed to care and took good care of me. In the past, I had felt Nicholas was the best service employee that I have encountered at this dealership. He seemed to care and took good care of me. In the past, I had felt rushed and unwanted. So thank you Nicholas. More

No solution I called the Toyota help line before taking my 4Runner in for service. Toyota told me to ask the dealer to update navigation system. I sat so long wai I called the Toyota help line before taking my 4Runner in for service. Toyota told me to ask the dealer to update navigation system. I sat so long waiting for a service advisor to come out that 2 difference service techs came and apologized and said they would find someone. After rocky start I did receive my 4Runner back in a timely basis. When I asked if I could take it on a test drive to see if it was fixed I was told with a lot of attitude, You can but we won’t do anything else. We did exactly what Toyota said to do, so you need to call Toyota.” I took it down the street and it was not fixed. I went immediately went back and was told the same statement as before. I did ask to talk with the service tech. He came out and did listen. Previously I have always received good service. Don’t know if me contacting the Toyota help line caused the issue or just a bad day for the service department. More