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Mark McLarty Toyota

North Little Rock, AR

3.6
1,138 Reviews
The All-New Mark McLarty Toyota understands your standards as a car buyer are high, so we dedicate ourselves to meet and exceed those standards with quality customer satisfaction. We are honored to serve residents of Little Rock, Benton, Sherwood, Hot Springs, North Little Rock, Conway, Searcy, Pine Bluff, Cabot, Maumelle, Marche, & Jacksonville. When you walk into our dealership, rest assured our trained staff will go above and beyond to uphold the Mark McLarty Standard. Formerly known as North Point Toyota, we are setting a precedent to uphold the values of the McLarty Automotive Group. We are ingrained with the Little Rock Community, from Breast Cancer Awareness, Supporting the Troops, back to school donations; our goal is to support our community, because we realize and appreciate that without the support of our community, nothing would be possible. We look forward to hearing from you and earning your business.
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4336 Landers Rd

North Little Rock, AR

72117

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Showing 1,138 reviews

July 30, 2018

Best car ever Kami is a great sales person, he is very helpfull and friendly also professional!!! I got best information from him about to all new car that Toyota h More

by MERTCAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kami Rounaghi
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2018

Good service! Good service, easy online scheduling and friendly staff. Had to wait about an hour to get the oil changed and tires rotated but typical for most servi More

by Djcrabill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Corder, Mandy Yates, Mary Burlison, Nikki Hutchins, April Daniels, Miranda Black
Jul 30, 2018 -

Mark McLarty Toyota responded

Thank you for the positive feedback! We are happy to know you had an overall good service visit! Thank you again for your business!

July 29, 2018

My first new vehicle. Marvin Love, kentrell made it happen! Marvin Love, Kentrell Cannon made it happen! They were very professional, honest, and did not waste my time... This is my first new vehicle, and this More

by wwrobinson5150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marvin Love, Kentrell Cannon, Kentrell Cannon
Jul 30, 2018 -

Mark McLarty Toyota responded

Thank you so much for the kind words and positive feedback! We love hearing you had a great overall experience with our team buying your first new vehicle! Thank you again for your business! We appreciate you!

July 27, 2018

Just ok I have worked with Nick Harper twice and each time he has been professional, polite and helpful. Everything else is just bad. Now that my service pl More

by BBRIDGE2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Harper
Jul 27, 2018 -

Mark McLarty Toyota responded

We sincerely apologize for your service experience this time with us. We do strive for quality customer service and appreciate your honest feedback. We will alert our management team of this situation and look into it further. Again, we are very sorry for your service experience.

July 27, 2018

Oil change and tire rotation. Mary was very friendly and professional. Her customer service is impeccable and is the standard to be emulated. additionally, she possess a wealth of More

by GODSFAVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Burlison
Jul 27, 2018 -

Mark McLarty Toyota responded

Thank you so much for the positive feedback! We love to hear you had a great overall customer service experience from Mary and our team! We appreciate your business! Thanks again!

July 27, 2018

Slow, Slow,Slow Was there so long I fell asleep. I was so bored I thought about leaving, Maybe they should have some kind of mascot to entertain us while waiting. A More

by FLOYD..J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember
Jul 27, 2018 -

Mark McLarty Toyota responded

Floyd, we sincerely apologize for your wait. We do strive for quality customer service and appreciate your honest feedback. We will alert our management team of your review and look into the situation. Again, we are very sorry to hear you had a less than exceptional experience with us.

July 27, 2018

Quick, Easy, Affordable Cara and the team at McLarty provided great service! They were quick, affordable, friendly, and gave me great info on my vehicle without pressuring m More

by ATTICUSCFINCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Corder
Jul 27, 2018 -

Mark McLarty Toyota responded

Thank you for the positive feedback! We are glad to know you had an overall quick and easy car-buying experience with Cara and our team! We do appreciate you and your business!

July 27, 2018

What I expected Exactly as I would order from a menu in a 5 star restaurant! Great service! I could not have asked for more and well pleased! More

by DANIEL.R.WOOD01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Perkins
Jul 27, 2018 -

Mark McLarty Toyota responded

Daniel, thank you so much for the positive feedback! We are very happy to hear you had a great overall experience with us! We appreciate you and your business!

July 27, 2018

Fast but expensive The service was great no complaints there and the oil change was extremely fast. but there is a large sign in the service bay advertising what a value More

by gracie_my_dog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know the names but everyone was professional and friendly, Brian Barton
Jul 27, 2018 -

Mark McLarty Toyota responded

Thank you for your honest feedback. We do strive for quality customer service and appreciate you. We will send your review to our management team to investigate the situation. We are glad to know you had an overall fast service visit, but sorry to hear we did not meet your expectations with our pricing.

July 27, 2018

Great service! I always have a great experience at McLarty's. On this trip, I needed a new tire and Wade explained everything to me in detail, no pressure at all. More

by Happy Nurse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Neal
Jul 27, 2018 -

Mark McLarty Toyota responded

We are happy to know you had another great service experience with Wade and our team! We do appreciate you and your positive feedback! Thank you again for your business!

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