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Mark McLarty Toyota

North Little Rock, AR

3.6
1,138 Reviews
The All-New Mark McLarty Toyota understands your standards as a car buyer are high, so we dedicate ourselves to meet and exceed those standards with quality customer satisfaction. We are honored to serve residents of Little Rock, Benton, Sherwood, Hot Springs, North Little Rock, Conway, Searcy, Pine Bluff, Cabot, Maumelle, Marche, & Jacksonville. When you walk into our dealership, rest assured our trained staff will go above and beyond to uphold the Mark McLarty Standard. Formerly known as North Point Toyota, we are setting a precedent to uphold the values of the McLarty Automotive Group. We are ingrained with the Little Rock Community, from Breast Cancer Awareness, Supporting the Troops, back to school donations; our goal is to support our community, because we realize and appreciate that without the support of our community, nothing would be possible. We look forward to hearing from you and earning your business.
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4336 Landers Rd

North Little Rock, AR

72117

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Showing 1,138 reviews

July 24, 2018

Very responsive to our questions and helpful Very responsive to our questions. Helped explain all of the benefits of the car. Called several times to be sure we were enjoying the car. More

by jraehart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lex Woodard.
Jul 24, 2018 -

Mark McLarty Toyota responded

Thank you for sharing your positive feedback with us! We are pleased to hear all your questions were answered by our team! We do appreciate you!

July 24, 2018

This is how a car buying experience should be! Victoria in Sales was most helpful and I would recommend the McLarty dealership. She had patience, answered all of my questions, and remained availabl More

by Clark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Danielle
Jul 24, 2018 -

Mark McLarty Toyota responded

Clark, we are very happy to hear you had a great car-buying experience with Victoria and our sales team! We appreciate you and your positive feedback! Thank you so much for your business! We hope you enjoy your new purchase!

July 24, 2018

New 4Runner Purchse I have been working on a purchase decision for 6 months. McLarty reps followed up without pressure. They just let me know they be there when I was re More

by will47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kentrell Cannon, Lex Woodard
Jul 24, 2018 -

Mark McLarty Toyota responded

Will, we love hearing you had a great overall sales experience buying your new 4Runner! Thank you so much for sharing your positive feedback! We appreciate you and your business! Thanks again!

July 24, 2018

very professional and nice Very pleased with the professionalism and the level of detail. Fair pricing with no haggling nor hassel. Quick to make a quality deal. Very pleased More

by JASON.BURKMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kentrell Cannon
Jul 25, 2018 -

Mark McLarty Toyota responded

Jason, we are pleased to hear you had a great visit with our team! We do appreciate you and your business! Thank you for sharing your positive feedback!

July 24, 2018

Fantastic buying experience with Kami & told the GM about it Kami was the best sales person I have ever worked with. His vehicle knowledge is unsurpassed. Expert. Excellent selling skills & extremely courteou More

by Michael C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kami Rounaghi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nikki Hutchins
Jul 25, 2018 -

Mark McLarty Toyota responded

Thank you so much for sharing your honest positive feedback with us, Michael! We love hearing Kami and our team made sure you had a great car-buying experience! We do appreciate you and your business!

July 23, 2018

Terrible The alesmen lie to you and the business managers tell you it's your fault for believing them!!! Worst customer service I have ever received. More

by Amandaw
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kentrell Cannon, Latrez Ollison
Jul 23, 2018 -

Mark McLarty Toyota responded

Amanda, we are very sorry to hear you had a less than exceptional experience. We do strive for quality customer and will alert our management team of this situation to look into further. We do appreciate your honest feedback, as it helps us improve for the future. Again, we sincerely apologize for your experience with us.

Jul 23, 2018 -

Amandaw responded

I was there 20 minutes ago with my complaint and your management team doesn't care and told me it was my fault. So I won't hold my breath

July 23, 2018

2015 Tundra Service tech did a great job. David was very knowledgeable of my vehicle. He went over the vehicle inspection with me after the vehicle was serviced. More

by ZANOFFMJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Swafford
Jul 23, 2018 -

Mark McLarty Toyota responded

Thank you for the great feedback! We are happy to hear you had an excellent overall service experience with David and our team! We appreciate your business!

July 23, 2018

Good Customer Service The only negative comment I have is that when I pulled into the Service Bay...I had to go look for a Service Advisor. There was no one to greet me. More

by ToyoGal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Burlison
Jul 23, 2018 -

Mark McLarty Toyota responded

Thank you so much for the positive feedback! We are happy to h know you had an overall good service visit! We do appreciate you and your business! Thanks again!

July 23, 2018

Car was leaking water inside Mary help me more than I could ask shop was about to close and she offered to stay behind just so she can help me. She pushed for my warranty company More

by CELINE.ALANI72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Burlison
Jul 23, 2018 -

Mark McLarty Toyota responded

Celine, thank you so much for sharing your positive feedback! We are happy to know Mary and our team were able to help repair your vehicle during your service visit! We do appreciate you! Thanks again!

July 23, 2018

Tire rotation & oil change Excellent service by everyone. Very fast & efficient service. Informed of recalls that they will take care of & take me to work & pick me up so I don’ More

by DTERRY725
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Harper
Jul 23, 2018 -

Mark McLarty Toyota responded

Thank you for sharing your positive feedback! We love to hear you had a great service visit with us! We do appreciate you and your business! Thanks again!

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