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Mark McLarty Toyota

North Little Rock, AR

3.6
1,138 Reviews
The All-New Mark McLarty Toyota understands your standards as a car buyer are high, so we dedicate ourselves to meet and exceed those standards with quality customer satisfaction. We are honored to serve residents of Little Rock, Benton, Sherwood, Hot Springs, North Little Rock, Conway, Searcy, Pine Bluff, Cabot, Maumelle, Marche, & Jacksonville. When you walk into our dealership, rest assured our trained staff will go above and beyond to uphold the Mark McLarty Standard. Formerly known as North Point Toyota, we are setting a precedent to uphold the values of the McLarty Automotive Group. We are ingrained with the Little Rock Community, from Breast Cancer Awareness, Supporting the Troops, back to school donations; our goal is to support our community, because we realize and appreciate that without the support of our community, nothing would be possible. We look forward to hearing from you and earning your business.
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4336 Landers Rd

North Little Rock, AR

72117

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Showing 1,138 reviews

July 16, 2018

Review Went to have a tire check due to low tire pressure light coming on 3 times in a month. Was able to pull in, immediately be waited on, only waited 45 More

by jess528bowman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikki Hutchins
Jul 16, 2018 -

Mark McLarty Toyota responded

Thank you so much for the great feedback! We love hearing you had a great service experience with us! We appreciate you and your business!

July 16, 2018

The long long wait. I had an 8:30 appt. It was 9:30 before they started on my car. Why have an appt? Other than that, it was a great experience. More

by HITT_KAREN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Burlison
Jul 16, 2018 -

Mark McLarty Toyota responded

Karen, we are glad to know you had an overall great experience! Thank you for providing your honest positive feedback with us! We appreciate you!

July 16, 2018

Always good and timely Eddie does a great job helping me care for my highlander. He listens to my concuand Eddie is knowledgeable. The mechanics work tirelessly to give qu More

by JUDY_BO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie McDonald
Jul 16, 2018 -

Mark McLarty Toyota responded

Judy, thank you for the great feedback! We love hearing you had an overall excellent service experience with Eddie and our team! We do appreciate you and your business! Thanks again!

July 16, 2018

Great service I always receive great service! I was promptly greeted. The waiting room is very comfortable and I didn’t realize the time I was waiting for my servic More

by Tsoftbone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rateliff
Jul 17, 2018 -

Mark McLarty Toyota responded

We are very happy to hear you had another great service experience at our dealership! We appreciate you and your positive feedback! Thank you again for your business!

July 16, 2018

Unorganized What was to be a few days repair ended up being two weeks and over $1,000 more than original estimate. In addition, my car has beautiful tan leather i More

by M.PALOMAREZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Lewis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Burlison
Jul 16, 2018 -

Mark McLarty Toyota responded

We sincerely apologize for your service experience. We will alert our management team of this situation and investigate further. We do strive for quality customer service and appreciate your honest feedback, as it will help us improve in the future. Again, we are very sorry for the inconvenience and frustration this has caused.

July 15, 2018

Satisfied Customer If you are looking for someone who is willing to help you get the deal you deserve, see Anthony Stokes! I know I was quite difficult during my purcha More

by Roshunda Foreman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony "Stokey" Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kentrell Cannon
Jul 16, 2018 -

Mark McLarty Toyota responded

Roshunda, thank you for the positive feedback! We are happy to know you had a great customer service experience with our team! We appreciate you and your business! Thanks again!

July 13, 2018

Anthony Stokes was awesome Anthony was the sales representative that helped me. I really appreciate his great sense of humor and patience while I looked at many cars. I ultimate More

by TOMESHASINGLETON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony "Stokey" Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Harper
Jul 13, 2018 -

Mark McLarty Toyota responded

Thank you so much for the great feedback! We love hearing you had an excellent car-buying experience with Anthony and our team! We appreciate you and your business! We hope you enjoy your new Camaro SS!

July 13, 2018

Routine service review We have had several routine service visits since purchasing my Highlander last year and each visit has been quick and effortless on our part! Great se More

by FMARTIN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Corder
Jul 13, 2018 -

Mark McLarty Toyota responded

We are glad to hear you had an overall great service experience with our team! We do appreciate you and your business! Thank you for the positive feedback!

July 13, 2018

AC repair Great service overall from the online scheduling, to the drop off, to the estimated time of picking the truck back up. I was fully informed. Eddie w More

by LIVING4LOU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie McDonald
Jul 13, 2018 -

Mark McLarty Toyota responded

Thank you for the positive feedback! We are happy to hear Eddie made sure you had an overall great service experience with us! We appreciate you and your business!

July 13, 2018

Outstanding service advisor Mary Service was a little slow, 1st day I was there over 4 hrs for an oil change and 4 new tires, 2nd day about 1.5 hrs for two front mud flaps, also price More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Burlison
Jul 13, 2018 -

Mark McLarty Toyota responded

Steve, thank you for the positive feedback! We are glad to know you had an overall great service visit with Mary! We appreciate you and your business! Thanks again!

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