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Mark McLarty Toyota

North Little Rock, AR

3.6
1,138 Reviews
The All-New Mark McLarty Toyota understands your standards as a car buyer are high, so we dedicate ourselves to meet and exceed those standards with quality customer satisfaction. We are honored to serve residents of Little Rock, Benton, Sherwood, Hot Springs, North Little Rock, Conway, Searcy, Pine Bluff, Cabot, Maumelle, Marche, & Jacksonville. When you walk into our dealership, rest assured our trained staff will go above and beyond to uphold the Mark McLarty Standard. Formerly known as North Point Toyota, we are setting a precedent to uphold the values of the McLarty Automotive Group. We are ingrained with the Little Rock Community, from Breast Cancer Awareness, Supporting the Troops, back to school donations; our goal is to support our community, because we realize and appreciate that without the support of our community, nothing would be possible. We look forward to hearing from you and earning your business.
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4336 Landers Rd

North Little Rock, AR

72117

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Showing 1,138 reviews

July 09, 2018

Bad service I waste my 3 hours three time for getting key first of all they give me wrong key then they call me and say they will replace it so I ask for while I More

by SAGARMODI76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marvin Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Burlison
Jul 09, 2018 -

Mark McLarty Toyota responded

We are very sorry to hear you had a less than exceptional experience. We will alert our management team of this situation and investigate it further. We do strive for quality customer service and appreciate your honest feedback. Again, we sincerely apologize for the inconvenience and frustration this has caused.

July 09, 2018

Great service at Mark McLarty Toyota The service here is great. Bought my wife’s 2018 Camry here, but my 2013 Camry SE needed it’s oil changed. Both the air filter and cabin filter were More

by NLGENNO3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kami Rounaghi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Perkins
Jul 10, 2018 -

Mark McLarty Toyota responded

We are glad to hear you are very happy with the service you received from our team! Thank you for sharing your positive feedback! We do appreciate you and your business!

July 07, 2018

Terrible Service Center I turned in my keys to this Eddie McDonald with a good key chain when I stopped in to get an oil change. This man returns my key chain all bent out of More

by mltroop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eddie McDonald
Jul 08, 2018 -

Mark McLarty Toyota responded

We sincerely apologize for your experience with us. We will send your review to our management team to investigate the situation further. We do strive for quality customer service and appreciate your honest feedback, as it helps us grow in the future. Again, we are very sorry for the frustration this has caused.

July 07, 2018

Great experience! I was upside down in a Kia...Stokes worked with me to find a vehicle I could afford, that I really wanted and got me a warranty and Gap. I was there a More

by TIFFANYTAGGERT1983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony "Stokey" Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwayne Perry
Jul 09, 2018 -

Mark McLarty Toyota responded

Tiffany, we are happy to hear you received excellent customer service from our team to help you find a vehicle! Thank you so much for the positive review! We appreciate you and your business!

July 06, 2018

Always helpful Zack and Mary are always quick to assist me with my car needs and repairs! They make a stressful situation easy to handle, and I am very happy with th More

by MarilynHosh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Walker, Mary Burlison
Jul 06, 2018 -

Mark McLarty Toyota responded

Thank you for the great feedback, Marilyn! We are very happy to hear Zack and Mary were able to assist you with your car needs! We appreciate you and your business!

July 06, 2018

Car Service The staff at Toyota was incredibly helpful. They were very polite and extremely helpful and got the job done for me accurately and efficiently. I will More

by MUSTANGGIRL12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Burlison
Jul 06, 2018 -

Mark McLarty Toyota responded

We are happy to know you had a great customer service experience at our dealership! We do appreciate you and your positive feedback! Thank you for your business!

July 06, 2018

Service and detail My wife and I bought two new Toyota's from Andrew. He has made several follow up calls with me and his customer service is great. Ryan with the servic More

by MATTHEW.PFLEGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew O'Connor, David Swafford, Ryan Perkins
Jul 06, 2018 -

Mark McLarty Toyota responded

We are pleased to know Andrew and the rest of our team made sure you had quality customer service! We appreciate you and your positive feedback! Thank you so much for your business!

July 06, 2018

Always great service I’ve always been satisfied with the service. Friendly and courteous staff makes it all the more better. Definitely recommend this dealership for servi More

by LISAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cara Corder
Jul 06, 2018 -

Mark McLarty Toyota responded

Thank you for the positive feedback, Lisa! We are very happy to hear you always receive great service from our team! We appreciate you and all your business!

July 05, 2018

Regular required service Great Customer service! Eddie was friendly and listened to my concerns. The service area was busy but wait time was minimal. The waiting area w More

by PKW1001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie McDonald
Jul 05, 2018 -

Mark McLarty Toyota responded

Thank you for your positive feedback! We love hearing you had a great customer service experience with us! We appreciate you and your business! Thanks again!

July 05, 2018

tire rotation and checking of fluids Eddie was friendly and professional wait time wasnt long at all. waiting area was cleaned I will recommend my friends to go to Eddie for any type of More

by DEBBIE.HARGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie McDonald
Jul 05, 2018 -

Mark McLarty Toyota responded

Debbie, thank you so much for the positive feedback! We are very happy to know you had a great experience with Eddie and our team! We appreciate you and your business!

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