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Mark McLarty Toyota

North Little Rock, AR

3.3
1,141 Reviews
The All-New Mark McLarty Toyota understands your standards as a car buyer are high, so we dedicate ourselves to meet and exceed those standards with quality customer satisfaction. We are honored to serve residents of Little Rock, Benton, Sherwood, Hot Springs, North Little Rock, Conway, Searcy, Pine Bluff, Cabot, Maumelle, Marche, & Jacksonville. When you walk into our dealership, rest assured our trained staff will go above and beyond to uphold the Mark McLarty Standard. Formerly known as North Point Toyota, we are setting a precedent to uphold the values of the McLarty Automotive Group. We are ingrained with the Little Rock Community, from Breast Cancer Awareness, Supporting the Troops, back to school donations; our goal is to support our community, because we realize and appreciate that without the support of our community, nothing would be possible. We look forward to hearing from you and earning your business.
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4336 Landers Rd

North Little Rock, AR

72117

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Showing 1,141 reviews

May 22, 2018

Weathering the storm During my last service visit, a huge storm blew thru that knocked out several blocks of electricity. Even though the situation quickly became complica More

by ANGELA.R.BROWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember their names because their were too many that helped that day
May 22, 2018 -

Mark McLarty Toyota responded

Thank you for the positive feedback, Angela! We're happy to hear you had an overall excellent experience, especially during the storm. We appreciate you and your business!

May 22, 2018

Nic take care of my car very well, thank you Nic! It was the second time maintenance, I thought I was gonna pay, they people said I have 4 more times free maintenance, that’s awesome! And Nic is a suc More

by JENNIFERLEE813
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicolas
May 22, 2018 -

Mark McLarty Toyota responded

Jennifer, thank you for the positive feedback! We are happy to hear you had an excellent experience with our service. We appreciate you and your business!

May 22, 2018

Checkup Great service in and out in an hour. Changed filter and rotated tires. Serviced car. Thanks to all of you. Service was great. Will be back for next c More

by SANDYMARSON44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
May 22, 2018 -

Mark McLarty Toyota responded

Sandy, thanks for the great feedback! We are glad to know you had an overall excellent service experience with us! We appreciate you and your business!

May 22, 2018

Service review I’ve always been pleased with service manager, Mandy. She takes time to explain things clearly and simply. She’s one of your best employees! More

by SHERRYFERGUSon
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mandy in service
May 23, 2018 -

Mark McLarty Toyota responded

Sherry, thank you for the great feedback! We're glad to hear Mandy was able to help you, making you have an overall positive experience with us! We appreciate you!

May 22, 2018

Maintenance I was there for my maintenance check. I was in and out within and hour. I’m so appreciate because I didn’t have to wait long More

by EMMA8896
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kami Rounaghi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Robinson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Brookings, Bill Fortson, Andrew O'Connor, Bill Woods, Bruce Davis, Brian Barton, Zach Walker
May 22, 2018 -

Mark McLarty Toyota responded

Thank you for the great review, Emma! We are happy to know you an excellent service experience with our team! We appreciate you and your business!

May 21, 2018

Awful sold Me a car before I ever got approved for credit. Finance person says I have to make a payment to get it approved. Contract is way different from t More

by carolyn_strange
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Torrie, Kentrell Cannon
May 21, 2018 -

Mark McLarty Toyota responded

Carolyn, we sincerely apologize for your experience. We will alert our management team of this situation and investigate further. We do appreciate your honest feedback, as we do strive for quality customer service. Again, we are so sorry for the inconvenience this has caused.

May 21, 2018

Excellent Service Experience Took our 2015 Toyota Highlander for an oil change, and Nick had us in and out in what seems like under an hour. Very descriptive on the services that More

by JASHOWTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick in Service
May 21, 2018 -

Mark McLarty Toyota responded

Thank you so much for the positive feedback! We are glad to know you had an excellent service experience! We appreciate you and your business!

May 21, 2018

Mark McLarty Toyota Great place to do business. Excellent customer service from sales to service. Would recommend to anyone looking for no pressure in buying a vehicle. W More

by ISYT53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew O'Connor
May 21, 2018 -

Mark McLarty Toyota responded

Thank you so much for the positive feedback! We are happy to hear you had a great experience with us! We appreciate you and your business!

May 21, 2018

Water pump repair Neal was very informative and helpful. His customer service is superior. I appreciated the fact that he addressed my concern of having a healthy rep More

by JANICEIVORY01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Ward
May 21, 2018 -

Mark McLarty Toyota responded

Janice, thank you so much for the great feedback! We are glad to know you received excellent service and that Neal was able to help you throughout the process. We appreciate you and your business!

May 21, 2018

Service Best service ever!! It was quick and very pleasant. Mandy offered me coffee or water while I waited. She came to make sure I was aware that my battery More

by JDBAR18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mandy Yates
May 21, 2018 -

Mark McLarty Toyota responded

We are happy to hear you had excellent service with us! Thank you for the positive feedback! We appreciate you!

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