
Mark Miller Subaru Midtown
Salt Lake City, UT
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1,224 Reviews of Mark Miller Subaru Midtown
Worth Trip I checked dealers on the internet as I live in Ely, NV (250 miles away) and then talked with Alex Kuhn and he made arrangements so I could drive both I checked dealers on the internet as I live in Ely, NV (250 miles away) and then talked with Alex Kuhn and he made arrangements so I could drive both a 6 and a 4 cylinder car. When I arrived at Mark Miller Alex had the cars ready for me to try. Ended up picking a 4 cylinder Limited Outback. Was in and out in less than two hours and was very pleased with the deal. The next day I even got a call from Alex to see it I had any questions about the car and if I had a safe trip back to Ely. More
Shane Killpack is something else I’ve been a loyal Subaru owner since 2007. When I faced the music that at 224,000 miles my “2 owner, never towed, never had a flat tire” 2001 Outbac I’ve been a loyal Subaru owner since 2007. When I faced the music that at 224,000 miles my “2 owner, never towed, never had a flat tire” 2001 Outback limited wagon, owner was not getting younger I dove into researching newer car. Got to say after 22 days of hard core researching, test driving etc I’m the proud owner of a 2013 Forester. Had I known what a great experience Mark Miller Subaru’s team has put together I would have pulled the trigger long ago. The highlight was meeting/interacting with Shane Killpack. He’s not a super salesman, he’s an amazing person. Low key, knowledgeable, not afraid to say yes, let's try that, and he adds to your research. I drove him nuts partially because there were 5 Foresters next to each other, all contenders. Shane is someone you want on your team. Always available, consistent, and he totally understands the current auto market. I’m in worldwide sales, and Shane is unique, I only send my best buddies to him. He’s on my A Team, like a trusted doctor. The dealership has undergone obvious changes since they moved to the new location, as they speak with one voice, never hard sell you, value a loyal customer and make buying a new car so easy I can’t wait to do it all over again. It's so rare that you find a dealership that when you say “I have this issue with my car, they walk out TO the car, and act like an owner, not adversarial. (Tom in service, and the aftermarket desk too) Buy a car, they pick you up the next day, then take the time to personally dial in the Bluetooth, a huge timesaver. All paperwork smoothly flies through. This dealership has experience and they are empowered to use it. They don’t push bogus cars with checkered pasts. When I ski Snowbird its fun to walk through the parking lot and count every third car as a Subaru. There is VIP parking up close for loyal owners. There is a reason 80% of those cars are in Idaho, Colorado and Utah. Rock solid value, great driving experience in some of the worst snow conditions, and excellent service backup. When you park 'front row' at Alta it can be three wintergreen 2001 Subies in a row. P.S. I sold the wintergreen Outback to my kids, as I can’t bear to see it leave the family. At first they whined “DAD! We don’t want a car that has been to the Moon! The other day they had some minor car work done, their comment “sure feels good to have the Subie back”...Their college attendance grades literally depend on never being late. Tuition fees, testing stress and all is good when they know when you have to be there, just start the Subaru. More
Amazing experience! After visiting a few other dealerships, I can say that I am very impressed with Mark Miller Subaru! I stopped in because I saw a car (Kia Soul) I was After visiting a few other dealerships, I can say that I am very impressed with Mark Miller Subaru! I stopped in because I saw a car (Kia Soul) I was looking for while driving by. After looking at the car, Victor came out and showed us more about the car, and let us take a test drive. Victor was really nice, and I did not feel any pressure in the slightest to buy the car. He told me everything that I needed to know, and I could really feel that he was genuine and wanted to help me out. The car was priced very fairly, and was in amazing condition, and extremely clean. Victor took me inside to talk about price and outlined many different options for me. The buying process was very quick and smooth, and I felt very comfortable in the dealership. They even let us get free drinks at their little cafe during the waiting process. John helped me out for the finalization of the purchase. He as well was extremely kind, and genuine. He was interested in me as a person, and very easy to work with. If I need another car any time soon, I will go directly to Mark Miller Subaru to check out their inventory. After this visit, I don't think I would even waste my time anywhere else. I would recommend anyone to go here. Amazing experience! Thanks! More
Terrific sales group I have used the Mark Miller Subaru service center for a while now. They are knowledgeable, and as I found out recently highly competitive, price wise. I have used the Mark Miller Subaru service center for a while now. They are knowledgeable, and as I found out recently highly competitive, price wise. More recently still, I bought a new vehicle from them after doing exhaustive in-person and electronic research. They simply beat everyone else's in price and quality of work. This is our third Subaru; we ended up buying all three from the same dealership for similar reasons as I explained. More
Fantastic service after a terrible experience from another In the morning my family and I drove 170 miles to another dealership after contacting them the day before and asking them to hold a specific car for u In the morning my family and I drove 170 miles to another dealership after contacting them the day before and asking them to hold a specific car for us to come look at. Upon arrival the car was not there. Having a very bitter taste in our mouth, we moved on to Mark Miller in midtown where we were greated with great kindness from Steve Page. He provided us with professional service and was able to find us a carr that suited our needs. The car was delivered from the other dealership and looked great. We had our youngest daughter, 2 yrs old, with us and the dealership was very family friendly giving her things to do throughout the buying process. If asked, I would definitley recommend Steve Page and Mark Miller Subaru for any automotive needs in the future. More
Helped us out in time of need. We highly recommend this dealership. They are always courteous. We have always had good luck with Lance finding us just what we want at our price. We highly recommend this dealership. They are always courteous. We have always had good luck with Lance finding us just what we want at our price. The service department is more then excellent. More
Best Subaru dealer.... Period This is the fifth Subaru I've bought from Mark Miller since 2004. I've paid cash, financed, and leased and all experiences have been far and beyond an This is the fifth Subaru I've bought from Mark Miller since 2004. I've paid cash, financed, and leased and all experiences have been far and beyond any dealer I've ever dealt with. I work for another brand of car and I'm not even treated this well when purchasing one of their vehicles. There is something about how Subaru manages their dealers and buying experience. Unless they change, there will ALWAYS be a Subaru in my garage, and Mark Miller Subaru will always be the dealer I buy them from. More
Subaru Love starts with Mark Miller Midtown I wanted to take a moment to compliment three of your employees. Bob Cleveland, Josh Gathercole and Derek Hardy. I purchased a Subaru Legacy approxi I wanted to take a moment to compliment three of your employees. Bob Cleveland, Josh Gathercole and Derek Hardy. I purchased a Subaru Legacy approximately two years ago through Mark Miller Midtown and worked with Bob Cleveland for the purchase and Josh Gathercole for the follow up visits for tinting, etc. Bob was a true professional, making sure the paperwork was expedited so that I could make my flight that night while leaving the Legacy there to get tinting and a few other items taken care of. The next day Josh went above and beyond to insure my wife had a great experience as this was going to be her car. When my wife picked up the car Josh made sure all her questions were answered and she was treated with great respect. I had told Bob at that time that I wanted to buy a 2013 Impreza Sport Premium 2.0i hatchback in charcoal grey and that I would be calling him back occasionally. I called him a year ago and asked if there was one in the system and he said no but keep checking. I called Bob last Thursday afternoon and again inquired as to the availability of that very specific car and he said he would check and call me back. Within 45 minutes he had checked on the car, “put his hand on it to make sure it was real”, and called me back to inform me one had just arrived from Massachusetts two days before and it was on the lot right then. I told him I would be down the next day at 9 am to test drive it. Bob was ready to go at 9am, and within 3 hours all paperwork was done and I was out the door with the car. I returned a few days later to get the window tinting done and had some other items looked at. Bob, Josh Gathercole and Derek Hardy from the service department have been amazing to work with and have gone above and beyond in helping to make both car purchases a pleasant and rewarding experience. Should we need another Subaru, I will be returning to Mark Miller Midtown. My compliments to you and your staff. Kevin More
Best car buying experience I've ever had! My wife and I recently bought a 2016 Crosstrek and all of the staff we have worked with, from the test drives and choosing the car, to financing and f My wife and I recently bought a 2016 Crosstrek and all of the staff we have worked with, from the test drives and choosing the car, to financing and follow up for some initial services we selected as part of our warranty, every single person we've dealt with has been awesome! I had an awful experience in buying my other Subaru from a different dealership, and that has carried on in any dealings I've had with them after the fact as well. I plan to buy all my cars from Mark Miller Subaru from now on. More
Customer for life! Carlos was super patient with me and never made me feel rushed even though I took 4 hours to decide on a car!He really listened to what I wanted and n Carlos was super patient with me and never made me feel rushed even though I took 4 hours to decide on a car!He really listened to what I wanted and never tried to upsell me into something I couldn't afford. I never knew buying a car could be so easy, the whole dealership changed the way I view buying a car. More