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Mark Miller Subaru Midtown
Salt Lake City, UT
1,225 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,225 Reviews of Mark Miller Subaru Midtown
December 28, 2018
Disappointed... and correction to an earlier review This is an update to an earlier review where I was raving about how good my experience was with Mark Miller. Right before Thanksgiving, I brought my c This is an update to an earlier review where I was raving about how good my experience was with Mark Miller. Right before Thanksgiving, I brought my car into Mark Miller because of a problem with some of the sensors in the car, and to get my snow tires changed out. The service was prompt and efficient, and everything was communicated well (maybe slightly expensive). They completed the work in a timely manner, and I went on my merry way. The problems didn't begin until a few weeks later when it first snowed. Driving up and over Parley's Summit, I nearly spun off the road. I started to fishtail, and I couldn't stop spinning. I couldn't figure out what was wrong with my car, it was as if I didn't have AWD. It happened again the next morning when I hit a patch of black ice. I was absolutely terrified driving on the freeways in the snow. I looked at my tires and thought they were bald, then I realized THEY DIDN'T ACTUALLY switch the snow tires, even though they said they had, and they charged me. It was something I didn't think to double check, because I made such a point of it, paid for it, they said they did it, and lugged my tires all the way down to Salt Lake City to have them changed out. I am so disappointed about this - I called them today, they said they would switch them out at no charge, but I nearly had a horrible accident on the freeway because of it. I hope they take more care with future customers and their snow tires, because driving up and down the canyons without them is dangerous and illegal. More
by subaruowner1234
Employees Worked With
Darin Loder
December 28, 2018
Oil Change, Low Tire Pressure I called and made an appointment for the next morning. There weren't many appointment options, and I ended up being a few minutes late, but they got m I called and made an appointment for the next morning. There weren't many appointment options, and I ended up being a few minutes late, but they got me right in and out. They even washed my car in the middle of a snowstorm! My only concern was I felt like the price for an oil change was high. Otherwise I felt like the service was fantastic. More
by ERS1804
Employees Worked With
I don't remember the name of the employee, but he was super friendly.
December 24, 2018
Oil Change I had a 1:00 PM appt. for an oil change. I arrived about 15 min. early. They took my car in right away. Changed oil and checked out everything on the I had a 1:00 PM appt. for an oil change. I arrived about 15 min. early. They took my car in right away. Changed oil and checked out everything on the car (even reprogramed my new I Phone) to the car. I pulled out of the dealership at 1:05 PM. Now That's Service! Greg Fraser More
by Fraser
Employees Worked With
I don't remember employee names
December 24, 2018
Service Oil change and new battery, the later hours really helped me. Very fast and pleasant as always. Price was also lower than I was expecting. Oil change and new battery, the later hours really helped me. Very fast and pleasant as always. Price was also lower than I was expecting. More
by Becker4546
Employees Worked With
Cristian Leyva
December 23, 2018
Very pleased and happy with the way my car was maintained I always choose this dealership because they do an awesome job detailing my outback . Whenever they detail the car I feel like I’m driving a bran new I always choose this dealership because they do an awesome job detailing my outback . Whenever they detail the car I feel like I’m driving a bran new car . I definitely recommend this location and this dealership More
by Cook
Employees Worked With
Lance Carmichael, Josh Gathercole, Alex Kuhn, Chase Kunz, Curtis Holt, Victor Bostrom, Shane Killpack, Samantha Sowers, Hector Cisneros
December 23, 2018
Scheduled Service I scheduled my oil change and tire rotation at 8 am Saturday the 22nd I got there at 7:58 and they were basically waiting there for me. They took my k I scheduled my oil change and tire rotation at 8 am Saturday the 22nd I got there at 7:58 and they were basically waiting there for me. They took my keys I sat in the lounge and 20 minutes later everything is done and they had washed my car and vacuumed the front out. I have bought many cars from this dealership and will continue to do so. More
by cldmstrsn
Employees Worked With
Jorge Reyes, Hector Cisneros
December 21, 2018
Wonderful Everyone was very friendly. However the person in the snack center was a bit loud and I had to hear about her life for half an hour. Everyone was very friendly. However the person in the snack center was a bit loud and I had to hear about her life for half an hour. More
by Marsushi
Employees Worked With
Mont Christofferson, Kenny Lee, Bob McCord
December 21, 2018
Extremely helpful Alex helped me out a lot. He knew what he was talking about, and answered all my questions I had about the cars I was looking at. I would definitely r Alex helped me out a lot. He knew what he was talking about, and answered all my questions I had about the cars I was looking at. I would definitely recommend Mark Miller and I would absolutely recommend Alex to anyone looking for a car. More
by Ian R.
Employees Worked With
Alex Kuhn
December 18, 2018
Always Top Service from Mark Miller Subaru Midtown! I needed to register my Outback. I was not aware Utah got rid of the need for a safety check. Jorge Reyes educated me on the new regualtions and proce I needed to register my Outback. I was not aware Utah got rid of the need for a safety check. Jorge Reyes educated me on the new regualtions and processed my registration/tag in no time. He was friendly, professional, and knowledgeable. We even realized we were both from California, and chatted about what brought us to Utah. Thank you Jorge and Mark Miller Subaru Midtown for the efficient ad friendly service! More
by MC_2
Employees Worked With
Jorge Reyes
December 18, 2018
First Class...Simply Amazing The Service Rep made me feel like a valued customer from the moment I arrived until I left. The Rep went over the oil and filter change, the 24-point The Service Rep made me feel like a valued customer from the moment I arrived until I left. The Rep went over the oil and filter change, the 24-point inspection and advised me on what needed to be done on my next visit. I simply felt at home at this service department. Thank! More
by great service
Employees Worked With
CALVIN HO
