From the moment I pulled into the service center I was courteously welcomed. The representative reviewed with me the purpose of the service requested and also arranged for an oil change and tire rotation. I went to the customer waiting area and ordered a cinnamon roll. The work on my car took less than an hour and a
complementary car wash had been provided. This is my first Subaru and first experience with the service at Mark Miller Subaru and I am totally impressed.
Service guys were friendly and easy to talk to about service work and loaner car. However I found Roger not to be to friendly or customer oriented. Maybe he was having a bad day. I don't want to get him in trouble but he may need to smile a little and not be so hard on customer issues or differences.
Your service techs, especially Nick Nelson, are the BEST! Fast, professional service at affordable prices. Love you guys. Everyone is so friendly and helpful. They really make me feel at home. Love the waiting area and free coffee. 💕
I love the service people at Mark Miller Subaru South Towne. You wouldn’t think that taking your car in for service would be a positive experience, but the people at Mark Miller always go out of their way to make you glad you came. I wouldn’t go anywhere else.
Hello Terry, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mark Miller Subaru South Towne. Please let us know if there is anything else we can do for you; we are more than happy to help!
Late Fri afternoon my car displayed a tire press warning light. I took it into Mark Miller the next day. I was helped promptly and my car was thoroughly checked out. Taylor did a great job going over the results from the “trip inspection”. He is always friendly and informative. I trust him totally!
My only disappointment was my tires did not receive ArmorAll with the car wash.