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Marshal Mize Ford

Chattanooga, TN

4.8
1,128 Reviews

5348 Tennessee 153

Chattanooga, TN

37343

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Showing 1,128 reviews

May 10, 2023

Sales people are great, however your service dept. manager doesn’t return phone calls or answer texts. I’d have an easier time reaching the pope in the Vatican. More

by Fhayward
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cornelius Washington
May 09, 2023

They were prompt in getting my truck in for service and had it turned around quickly. I would like to commend service writer Jamie Harris for his competence and professionalism. More

by mqjq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Harris (Service)
May 08, 2023

Eric Blankenship takes great care of my service needs. Thanks to all the great employees! More

by HKConway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Blankenship
May 04, 2023

The biggest joke I have ever experienced at a car dealership. I was given one price for a car I was trying to sell, up until of course I came to the dealership. They had already looked at the car onc More

by joeyhh
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Roger Cooley
April 28, 2023

Excellent and friendly service. They found the car we wanted we couldn't find one anywhere else. Good communication, fast transaction with most of the paperwork finished before we p More

by susiehoffmann
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TK Stewart, Todd Dyer
April 26, 2023

The customer service was great and I would recommend anyone that needed service to go there. More

by mmethridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Harris
April 25, 2023

They provide great service and follow up. Every part of purchasing and servicing have been positive. More

by Jeff Ogg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Blankenship , Danny Watkins
April 10, 2023

Very friendly and helpful. Explained everything in detail and gave me price breakdown up front. More

by David Dewayne Hicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Owensby, Greg Morgan
April 07, 2023

Mize is always prompt, courteous and thorough. Pricing is reasonable. The extra fee for charge card is an annoyance however. More

by Bob A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Harris
April 02, 2023

Kenneth got us in quickly and took great care of us, unbelievable service! We didn't have an appointment, but had an emergency flat tire and had it towed there and he took great care of us More

by tdgadawg2525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth johnson
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