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Marshal Mize Ford

Chattanooga, TN

Overview
Reviews
Vehicles
4.8
1,266 Reviews
Call Dealership (423) 875-2023
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5348 Tennessee 153

Chattanooga, TN

37343

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Showing 1,266 reviews

March 31, 2025

Had a great experience! Love the new truck! Cori was so helpful and never left our side through the whole process . Thank you More

by Laura
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Cline, Cory Washington
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Mar 31, 2025 -

Marshal Mize Ford responded

Laura, Thank you for your enthusiastic review! We’re so happy you had a great experience and love your new truck, with Cory staying by your side and being so helpful throughout the process. Welcome to the family!

March 31, 2025

Salesman, Raymond Torres was very friendly and knowledgeable about product. He was very patient as we made our decision. More

by carolynp19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike McArthur, Raymond Torres
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Apr 01, 2025 -

Marshal Mize Ford responded

Thank you for your kind review! We’re pleased to hear that Ray was very friendly and knowledgeable, showing patience as you made your decision. We’d be happy to assist you again whenever you need us!

March 28, 2025

People are great, service quick and cost efficent. The shuttle service allows me to work on my stuff while my truck is being serviced. More

by JoeBer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb Blanton
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Mar 31, 2025 -

Marshal Mize Ford responded

Thank you for your positive feedback! We’re thrilled that you found our people great, the service quick and cost-efficient, and that the shuttle service helped you stay productive while your truck was being serviced. We look forward to being of service again soon!

March 27, 2025

Always courteous and informative in the service department. I appreciate their professionalism and the way they explain recommendations for service or future service. More

by Skwebster93@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Blankenship
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Mar 27, 2025 -

Marshal Mize Ford responded

Thank you for your kind review! It’s great to know our service department is always courteous and informative, and that you value their professionalism and clear explanations of service recommendations. We’re ready to assist you again whenever you need us!

March 26, 2025

Service visit for routine maintenance. Dylan Neely was my service advisor and he did a great job! More

by gfrodg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Neely
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Mar 26, 2025 -

Marshal Mize Ford responded

Thank you for your review! We're glad to hear Dylan provided great service during your visit. We appreciate your support and look forward to assisting you again in the future!

March 26, 2025

My only complaint is that including the unattainable fully discounted price on the website is misleading. Other than that though, everyone at the dealership was a pleasure to work with. I was able to co More

by Greg.mull
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Watkins, Zach Ables
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Mar 26, 2025 -

Marshal Mize Ford responded

Thank you for your feedback! We’re glad to hear you had a great experience working with our team and that the process was smooth and efficient. We appreciate your input regarding pricing and will pass it along. If you have any questions, feel free to reach out. Enjoy your new vehicle!

March 26, 2025

Great experience catching my F-150 up on the recommended services. Jamie Harris did a great job describing the benefits of the recommended service and kept me updated throughout the service interval with pr More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Harris
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Mar 26, 2025 -

Marshal Mize Ford responded

Tim, Thank you for sharing your experience! We're glad to hear that Jamie kept you informed and made sure your F-150 got the recommended services it needed. We appreciate your business and look forward to seeing you next time!

March 26, 2025

We were treated well, given a good deal, and my wife loves her new Escape. However, we requested financing be tvfcu, instead they took it to trust bank. More

by lbond
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Morgan, Sebastian Gray, Cameron Fizia
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Mar 27, 2025 -

Marshal Mize Ford responded

Thank you for your feedback! We’re pleased to hear you were treated well, received a good deal, and that your wife loves her new Escape. We’re sorry for the confusion with the financing not aligning with your request, and we’ll take steps to improve next time. We look forward to helping you again!

March 24, 2025

Purchase was easy and a good experience. Brad Doty was great in getting everything setup. More

by jonregg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Doty
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Mar 24, 2025 -

Marshal Mize Ford responded

jonregg, Thank you for your feedback on your purchase! We’re happy to hear it was an easy and good experience, with Brad doing a great job setting everything up. We’re here for you whenever you need us next!

March 22, 2025

Brad was awesome at helping us find the perfect Toyota Camry! We appreciated his honesty with the details and numbers. Would recommend! More

by Sarah P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Phillips, Zach Ables, Brad Doty
Report | Print
Mar 24, 2025 -

Marshal Mize Ford responded

Sarah, Thank you for your awesome review! We’re thrilled that Brad was so helpful in finding you the perfect Toyota Camry, and that his honesty with the details and numbers stood out. Your recommendation is greatly appreciated. Let us know if we can assist again!

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