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Marshal Mize Ford
Chattanooga, TN
1,318 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,318 reviews
May 22, 2025
I was able to schedule an appointment for my F150 and wait for it to be done. No problems with only an hour wait. wait for it to be done. No problems with only an hour wait. More
by gatkinson248
Employees Worked With
May 21, 2025
Marshall Mize Ford is an excellent dealership and generally easy to deal with. My only issue with them is the decree from their finance department to make the customer pay credit and debit card swip generally easy to deal with. My only issue with them is the decree from their finance department to make the customer pay credit and debit card swipe fees. I feel certain these fees have been covered for years as a cost of doing business, just like electric bills or property taxes. All this does is pad their profits in a way that is off-putting to virtually all their customers. More
by mqjq
Employees Worked With
May 20, 2025
Everyone is so nice and helpful. Jamie Harris is excellent to work with. He’s always been helpful when I go in or have to call. Jamie Harris is excellent to work with. He’s always been helpful when I go in or have to call. More
by Lchesmar
Employees Worked With
May 17, 2025
Brad and Nick were excellent in helping,this was Nicks first sale,he was honest with me if he didn't know the answers he would say he didn't know instead of leading the wrong way, Both men were great first sale,he was honest with me if he didn't know the answers he would say he didn't know instead of leading the wrong way, Both men were great More
by Charles Kaylor
May 16, 2025
My experiences with the Marshal Mize Service Dept, mainly Jaime, have been excellent, rating a 5. Jaime, have been excellent, rating a 5. More
by cowilkie
Employees Worked With
May 16, 2025
Great employee pricing! !! Most competitive. A-1 Salesman Cory, courteous, friendly… Not pushy!!! Sales Mgr Thad helpful; Zach in Credit got us Lower % than our Bank!!!superb !! Most competitive. A-1 Salesman Cory, courteous, friendly… Not pushy!!! Sales Mgr Thad helpful; Zach in Credit got us Lower % than our Bank!!!superb Dealership!!! Bob Wynne More
by Lwynnne
Employees Worked With
May 12, 2025
Brad Doty was excellent to work with on buying our new car. Very professional and courteous, definitely giving him and the dealership a 5 star rating!! car. Very professional and courteous, definitely giving him and the dealership a 5 star rating!! More
by kaynric
May 09, 2025
They were quick and extremely helpful with the services they provided on my visit to them. they provided on my visit to them. More
by zrlauer
Employees Worked With
