Martin Chevrolet
Torrance, CA
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Great experience buying my zr2 here! I was kept up to date on the order of my truck and the buying process was so easy. The staff is not pushy like other dealers I had gone to. Kevin was I was kept up to date on the order of my truck and the buying process was so easy. The staff is not pushy like other dealers I had gone to. Kevin was amazing throughout the whole process. More
Service took quite a long time even though I had an appointment. It was a holiday weekend so I did expect that, but there was no communication about the wait time. After waiting over 2 hours I finally appointment. It was a holiday weekend so I did expect that, but there was no communication about the wait time. After waiting over 2 hours I finally went up to the service desk and came to find out my car was ready, but they did not even come to let me know. Very disappointed More
Came in to buy a Tahoe z71 advertised at $68k and was told it would be 10k more rhan the advertised price. I asked why, the salesman said because we can. If that’s the case why not advertise it at the s told it would be 10k more rhan the advertised price. I asked why, the salesman said because we can. If that’s the case why not advertise it at the selling price they wanted! Isn’t this misrepresentation and is this even legal? More
5 Stars to Richard Cabrerra! We've been servicing all our GM vehicles at Martin Chevrolet, even after moving 45 minutes away, years ago. Still worth the drive, to make sure everything gets done right and on GM vehicles at Martin Chevrolet, even after moving 45 minutes away, years ago. Still worth the drive, to make sure everything gets done right and on time. Richard always provides excellent service and quick turnaround. What I appreciate the most is the honesty and open communication from Richard Cabrerra. Richard is truly a trusted advisor when repairs can run in the thousands of dollars, based on my experience of many years. Thank You, Richard! More
I emailed my service rep. asking when I was going to receive my red head cover and car cover for my new C8 Corvette, no response. Therefore customer service for now poor. receive my red head cover and car cover for my new C8 Corvette, no response. Therefore customer service for now poor. More
Bad, bad, bad ,bad, customer services don't go there Sales manager dont work with you, don't waste time and money liars bad services,, bunch of rats rats...rats ......rats Sales manager dont work with you, don't waste time and money liars bad services,, bunch of rats rats...rats ......rats More
Had my son took our leased Volt in ( has 23,000 miles) for 2nd free oil change service. The Service Consultant first told him that we missed the 15000 mile service and asked him to approve to pay for a $ for 2nd free oil change service. The Service Consultant first told him that we missed the 15000 mile service and asked him to approve to pay for a $563 service including changing Air filer, inside cabin filter, throttle body cleaning and few others. Without knowing what's in our 3 years lease agreement, my son signed the workorder and notified me right away. Fortunately I was in town and able to walk in to your dealership to clarify with your Sales Department what is required to do which is a free Lube Oil and filter change only to avoid paying $563 for the unnecessary service. This is a horrible experience from our home town dealership that we have dealt with for 4 cars in total in past 20 years. Totally heartbroken and disbelief !!!! I am not expecting any extra service but do hope to be treated with honesty. This incident bothers me much because it shaken my faith for the very basic value of how commerce should be conducted in our home town Torrance. I am hoping you can provide explanation to me why this could even happen? More